PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption. The manager was described as one of the nicest people with excellent customer service. Customers found the staff, such as Alexandra, to be extremely helpful, courteous, kind, and knowledgeable. The store provides an enjoyable experience with a wide variety of toys and treats for pets. Customers who have been loyal to this particular PetSmart location over the years have had positive experiences with the grooming and training services, especially praising Steve the trainer and Angie the groomer. However, some customers have had issues with the quality of small crickets purchased for their bearded dragons.
Love taking my doodle to pet smart in new castle! Angie always does a great job on making him look so handsome!
March 2024
The manager Micheal was one of the nicest people I've ever met and had some of the best customer service I've ever received very great guy!
February 2024
Alexandra was extremely helpful, courteous, kind and knowledgeable. She knew the answers to all of our questions and spent a lot of time with us helping us decide what to do. We ended up purchasing a terrarium and a leopard gecko. ?
