Victra, a local Verizon Authorized Retailer in New Castle, PA, is dedicated to providing a positive experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, wearable technology, accessories, and device protection. Customers frequently praise the knowledgeable and patient staff, highlighting their helpfulness in explaining bills, assisting with trade-in deals, and finding the right products. Staff members are described as friendly, kind, and going above and beyond to meet customer needs, even during challenging situations. Overall, Victra is known for its trustworthy service, attentive customer care, and commitment to connecting technology to life in a fun and profitable way. Customers appreciate the welcoming atmosphere and the personalized assistance they receive during their visits.
