About Best Western Plus New Cumberland Inn & Suites
The Best Western Plus New Cumberland Inn & Suites is a highly praised hotel known for its cleanliness, comfortable accommodations, and friendly staff. Guests highlight the great water pressure and hot temperature in the showers, as well as the relaxing jacuzzi tubs available in some rooms. The beds and pillows receive high marks for comfort, and the hotel's location near various food options is appreciated. The front desk staff are consistently described as helpful and understanding, even when guests need assistance multiple times. The breakfast buffet offers a good variety to suit different tastes. Additional amenities like the heated indoor pool add to the hotel's appeal. Overall, reviewers enthusiastically recommend this hotel, noting that it provides a great stay without any major issues, contrary to some past negative feedback. The combination of quality rooms, convenient location, and excellent customer service make this Best Western Plus an excellent choice for travelers in the area.
Very friendly staff, great customer service, nice room.
May 2026
The room was very clean, quiet, and comfortable. They apparently were doing some maintenance/cleaning to the pool so it wasn’t available to use in the early morning. The breakfast was fresh and tasty. I have stayed here before and will stay here again.
May 2026
Hazel was ABSOLUTELY a delight. She is such a kind person and handled impatient guests without any hesitation or frustration. 10/10 best person to have an experience with when you come to the hotel
