About Best Western Plus New Cumberland Inn & Suites
The Best Western Plus New Cumberland Inn & Suites is a highly praised hotel known for its cleanliness, comfortable accommodations, and friendly staff. Guests highlight the great water pressure and hot temperature in the showers, as well as the relaxing jacuzzi tubs available in some rooms. The beds and pillows receive high marks for comfort, and the hotel's location near various food options is appreciated. The front desk staff are consistently described as helpful and understanding, even when guests need assistance multiple times. The breakfast buffet offers a good variety to suit different tastes. Additional amenities like the heated indoor pool add to the hotel's appeal. Overall, reviewers enthusiastically recommend this hotel, noting that it provides a great stay without any major issues, contrary to some past negative feedback. The combination of quality rooms, convenient location, and excellent customer service make this Best Western Plus an excellent choice for travelers in the area.
Its a work.in progress links like new carpet and maintenance going on Get rid of the bathtubs and the free breakfasts are never fabulous and love the cost of rooms.
August 2026
Very personally engaged in greeting Rewards Program quests vs routine welcome in other BW places.
July 2026
Very clean rooms and good services. Very great customer service. Indoor gym and pool. I enjoyed my stay here.
