-
March 2024 by Sean Sullivan
TL;DRAlways get a second opinion. Dipaola quoted me for a new high efficiency boiler at over 10,000 dollars. I just got the same job done for 5200 dollars. Don't get ripped off by this company.Full StoryCalled Dipaola after having my boiler furnace stopped working. They diagnosed the problem as a bad motor on the blower. Unfortunately the manufacturer for the brand was discontinued a year or two ago. However, Dipaola said they could probably get the part, and called me back within a few hours to say they found one and it would arrive in about a week. At this point I already have a 600 dollar deposit down for them. Over a week later they came back an installed the new blower. The new blower stopped working within an hour of Diapola leaving my residence. Now I'm up over 1200 dollars I've paid this company and still don't have a working furnace in beginning of March, and a sick toddler to boot. I called back and they said I probably need a new furnace and quoted it for over 10,000 dollars. They refused to give me any of my money back until I threatened legal action. I called two other companies with a quote of thousands of dollars less. Don't let Diapola have you freeze in March and don't let them rip you off. A second opinion saved my 5,000 dollars.
-
March 2024 by robert wise
Corey was here for our annual geothermal furnace check. Always feels good to have a reliable technician who is upfront with us and not just going through the motions of doing a job. He suggested an add-on to our HVAC system that would help keep our air cleaner and help my wife with her allergies. Sold. Highly recommend Corey and Dipaola's.
-
March 2024 by Andrew Welch
Had an incredible experience purchasing a new furnace through Dipaola. During the quote stage, I was presented with 4 options to choose from. The salesman was very knowledgeable and professional during the home visit. Installers were also knowledgeable and helpful with showing my wife and I different features of the furnace. Joe, the salesman, followed up with us immediately following the install and 2 weeks later to make sure everything was working properly. Would 100% recommend all around.
-
March 2024 by Dave Rakoci
I just bought a house and literally the 1st day we moved in water came flowing through our kitchen ceiling when any drains or the toilet was used in the upstairs restroom. They came out right away and assessed our issues. And came back the next day to replace my drain/sewer underground from the house where our massive clog was. They charged me what I feel was a really good price. And they actually were very sympathetic to the fact we just moved into a house we bought with 3 kids to find we had no usable bathroom and basically sewage flowing into our kitchen. We will definitely be contacting them again for help in the future. I highly recommend Dipaola Quality Climate...
-
March 2024 by Richard Lieb
Very excellent trouble-shooting to detect that the April Air whole-house humidifier that was in our house when we bought it two years ago and wasn't working, was miss-wired and had never worked! It works fine now that they fixed it.
-
January 2024 by Tip P.
Fast replies, ultra responsive office, the technicians all are knowledgable and highly trained. Great communicators; they handle all my plumbing and HVAC issues, including geothermal, floor heat and gas fired boiler work. Experts.
-
January 2024 by Mary Lou mills
Thanks so much!!! Dipaola is AWESOME. Tim has kept our ancient system working with gum and paperclips for years. Today, our thermostat died. Cory came out SAME DAY!! and installed a new one. Gave us a lesson in using it. He was super friendly, got it done in no time, and made sure we were comfortable with it before leaving. We love you all so much ! Feels great to know you are ALWAYS there when we need you.
-
December 2023 by Denise Miller
During the ongoing line construction project on our street, we were informed the other night that our gas had been shut off due to a discovered leak when the crew dug up the street. Since the leak was on our side of service (of course), People's would not turn the gas back on until it was fixed. Yesterday, we had two plumbers from DiPaola's come out and assess the situation. Today, they wrapped up the work, and we have heat and hot water once again. Scott, Eli, and Dave were fantastic. Professional , friendly, and just great guys. I'd call here again in a heartbeat. Thanks to all who made a chaotic, stressful situation easier to deal with.
-
December 2023 by Jessie Regula
One of the first things the receptionist asked was "is your furnace working." It wasn't, so they had Corey at my house in less than 30 minutes.Corey was very pleasant, taught me some furnace basics, and was nice to my cat. A bit after he left, my furnace was having issues again. Corey was back within the hour and had it working with no additional cost.I spent less than I expected, the service is top quality and quick, and I couldn't recommend Dipaola (and Corey) enough.Services: Heating system repair
-
November 2023 by Miss Melissa
Awesome service!Services: Drain cleaning
-
November 2023 by Cathy Hernandez
my husband n i can’t say enough about this place… thank u timService: Heating system repair
-
October 2023 by Rebecca G.
Thank you, Dipaola! Your team was incredibly generous with information, options, advice and expert installation. Thank you!
-
October 2023 by K DiNatale
Excellent company! From scheduling to repairs they were extremely professional, got me an appointment quickly and came out to assess the problem, gathered the materials and completed repairs within 24 hours of the assessment. Very clean, professional and knowledgeable. I highly recommend this company for plumbing repairs.
-
September 2023 by Adam Peters
I've used DiPaola's after acquiring a home with a geothermal heating/cooling system upon recommendation of several friends and acquaintances in the area. Luckily for me, I listened. They have been nothing short of super responsive, communicative, and profession in maintaining one of my two existing furnaces as well as replacing one. When one geothermal furnace went down on the hottest day of the year this year (of course) they were out testing it to see if it could be repaired WITHIN 3 HOURS.A DiPaola team and I mean a whole team of people showed up for the new geothermal install, not just a couple techs and their apprentice which I've experienced elsewhere. They took out and fully replaced my broken geothermal in 5 hours flat. I watched in awe as they divided and concurred the install process and testing. The owner - Anthony - even showed up to make sure all was going well and to introduce himself.I was like a hawk watching every step they took and came away knowing these guys know their stuff. They are the gold standard - what a set of professionals.Services: Heating system installation
-
September 2023 by Kelly DiNatale
Excellent company! From scheduling to repairs they were extremely professional, got me an appointment quickly and came out to assess the problem, gathered the materials and completed repairs within 24 hours of the assessment. Very clean, professional and knowledgeable. I highly recommend this company for plumbing repairs.
