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“Kaleigh came through at the last minute to make me Husband of the Year. I was thrice thwarted in my attempts to secure a stellar birthday gift for my husband’s birthday. Back Office Plus helped me to produce a blow-up of his art to present to him, same day! Beautiful work and a personal touch.”
“Bianca when above and beyond for me. I had to go back to work and she was able to get my printer job job ready for when I could come back. Remembered to give me back my usb too. She truly cares about the customer and UPS is lucky to have her. I hope I have her service when I am back again. Go you Bianca, I appreciate ya!”
“We cannot say enough about Seth the manager. He went over and above to help us. We had no knowledge of how to send back a large package. He was kind and very knowledgeable. Thanks.”
“The people that work here are very nice and friendly and always have a smile on their face which is comforting knowing you don't feel like you're annoying them by being a customer..thanks!”
“This store is provides excellent service. I went here after multiple bad experiences at bridgeville and was impressed by how nice and helpful the 2 young men working there were. Friendly, helpful and painless.”
“Here is a shout out for employee,India, who works at FedEx on Washington Road in Pittsburgh. I went to her store to ask about making an enlargement. She explained what I should do and gave me the details on the paper that I needed. Today, I called and she answered. She reviewed my email order and said she would work it. Thirty minutes later, she called to tell me my order was complete. We need more stars like India in the service industry.”
“Just dropped off a package, pre-labeled and sealed. Gentleman by the name of Kris assisted me in acquiring a receipt and went above and beyond to ensure I have a stronger level of expertise when evaluating how much packing a box needs when it is shipped to properly protect the contents there in. Sometimes you’re lucky to get a glance from employees let alone courteous service. Kris not only acknowledged and assisted me with my expressed needs, he also educated me to better my future experiences!”
9:30AM - 5:30PM
600 Park Ave, Monongahela
Shipping Centers
“Always go here. Decent people. Always clean. Service is usually quick and for the most part they offer free envelopes for me to put my money order in for when I’m dropping it off.”
“I don't get some of the reviews here, people seem to complain about the most petty things. They've always been good to me. I've had a couple issues or missing items across the years but they were always helpful in finding them and everything typically got resolved. I stick with USPS because even if the prices have gone up, the price still can't be beat from competitors in most cases. Thank you!”
“Excellent post office with super friendly staff. Always super clean and almost never have to wait in any long lines. Never had any issues and absolutely no complaints whatsoever. Definitely the best in the area in my opinion.”
“I called about a parcel that wasn't delivered and the tracking information just dead-ended showing that it left PGH but then nothing, it never arrived in Monongahela.... I called Monongahela post office to inquire about the parcel and a man (I think his name was Dan) answered. He didn't treat me like I was annoying him or wasting his time. He looked into the parcel for me and actually called me back with an update and told me he would continue to try to help locate the missing parcel. Super friendly and super helpful which is commendable when post-offices are often short-staffed and super busy. Stellar service.”
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“So much better than the Monongahela one. Most of my packages are moved out same day but Monogehela takes days, they have definitely improved since the multiple year old reviews.”