I was asked to give my social security number over the phone and wanted to just give my account number but the employee insisted even though I wanted to do that instead. Then she said she didn't know that after I had told her. Oh and next time just say you aren't comfortable with that. It was pretty clear I wasn't.
May 2022
Rude staff unbelievable never had issues with bb&t now tellers are ignorant.
July 2017
I think it is funny that when you walk in there is a sign with bunches of warm fuzzy words on it and one of those words (or several) say family. However, they don't have "public restrooms," I thought customers were family... Lol wont be banking here anymore.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.