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November 2023 by Snail’s Pace
Not realizing the store was to close soon, I am spending time trying to figure out which paint I should buy. Everyone I encountered was polite & with no “Hurry up we’re closing” attitude. I was directed to a gal who worked actually worked with some of those paints & voila my project is turning out perfect. Thx for all the help & advice & the kindness. I’ll be back for more things on my list but at an earlier time. lol
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October 2023 by Ann Miller
Great little place but prices are a bit higher than other places. However, it has things other places don't. Looked a million places for macrame plant holder for my hanging plant. Pleasantly surprised they carries them and lots if other neat little things including Halloween decorations. As a female, hardware stores aren't frequently a place I'd go, but this has lots of household items too.
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October 2023 by Melissa Lyster
JB Zimmerman has helped me with all of my appliances and I couldn’t be more pleased with their service and professionalism! Thank you Austin for always coming to the rescue!
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September 2023 by Mark Harootunian
A friend recommended JB Zimmerman to me last year,(2022) when I needed an over-the range microwave and dishwasher. I worked with Rachel Miller in Sales. Rachel was very helpful and extremely knowledgeable in appliances. It is very rare these days to have employees who know and understand their products. Very refreshing! And their pricing was good and competitive. Both were delivered and installed in a professional manner.Fast forward to August/September 2023. I needed a dryer and refrigerator, and called on Rachel Miller at JB Zimmerman again.She was great to deal with again, and was very helpful in choosing the dryer and refrigerator. Dave Benedick finalized the order, and he too was very helpful and knowledgeable.Nate and Tony delivered and installed the refrigerator and dryer.Both appliances were difficult installs. Both the old and new refrigerator doors had to be removed and re-installed and the front door had to be removed and reinstalled. The dryer install required a basement door and storm door to be disassembled and removed, than reinstalled. Both Nate and Tony were professional and careful in their work.JB Zimmerman is a first rate, first class company with wonderful employees. I HIGHLY recommend them for your new appliances!
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September 2023 by AJ Snyder
JB Zimmerman has everything you need when painting a room ( or an entire upstairs! ) Paint is reasonably priced and the helpful employees ensure that you can find what you're looking for. Great local business!
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September 2023 by Michael Smith
Went there for the first time today to order a part for my 30-in electric range hassle-free very informative people very accommodating nice clean facility recommend JB Zimmerman in New Holland to everyone
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August 2023 by Ben Kauffman
Always super helpful.Stopped in today thinking I’d have to fork out $50 and get a whole new water filter assembly since the old one was stuck fast and instead of selling me a brand new assembly (that wasn’t the brand I wanted) they helped me get the old one free. Just a great example of how helpful these guys are with outstanding customer service. I pass another hardware store to get to these guys since I know they are knowledgable and care about their customers more then just making money. I will support these guys with my business whenever I can! Good job JB!
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July 2023 by Sharon Fasnacht
I special ordered a Maytag dishwasher and had problems a few months after install. The first problem was repaired under warranty. Three years after purchase, started having problems again and got specific codes, which JB Zimmerman claimed they could repair and did the work, my bill was $487!! I continued questioning this issue and finally went to Maytag myself and received excellent service, and also learned my model had a recall which was never notified from Zimmerman, and thus my problems....Maytag was very generous in covering the bill, thankfully. I still feel that this was a very dishonest deal, and then was never addressed after several attempts to talk to someone in customer service at JB Zimmerman. Sorry, you lost a customer and will not give any good recommendations to others.
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July 2023 by Spectre Paranormal Research & Investigation
Super Friendly And Helpfull...Nice Tool Selection And They Honor Lifetime Guarantee...Just Bring In Old Tool...(Craftsman)
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June 2023 by Michelle Costas
If i could give it zero i would. These people are thiefs the stole my money. They did a mistake on a package i wanted to send to my sister and nephew they put the wrong address on the label and they send the package back and now they want me to pay 60 more dollars for their mistake just to send it back with the right address, they dont even want to give me a refund, and the owner told me it was my wordAgainst theirs, she is rude,unprofessionaland and a thief. Please dont send packages with them they are gonna steal your money.
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May 2023 by Brindi
Great selection of seeds and gardening supplies!
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May 2023 by Phil Kiniery
Have a summer place in Narvon PA, go there for all my needs great place and great people ?
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May 2023 by dave souza
Everyone I meet there, great service, always helpful.
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April 2023 by Jody Long
For not being a very large place they seam to always have what I need and since I'm in that area alot that's where I end up.the employees are super friendly and knowledgeable about what they stock. Just a great home town hardware store also they have alot of tools and some equipment to rent just an all around handy place.
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April 2023 by Carol L.
Purchased 2 appliances only 2 years ago now having problems with both. When calling for service, no acknowledgement that they shouldnt be causing problems in a such a short time, no responsibility taken that they're lemons. I guess if you can't afford to pay for the warranty (which is half the expense of the appliances ) they couldn't care less. Most likely will charge me parts and labor that will cost drastically more than the cost of the appliance. Save yourself money and don't buy appliances here.(I'm in PA not CA)