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January 2024 by Roger Huggard
My experience from the time I ordered the vehicle until I took delivery was very good. My salesman kept me informed during the ordering process, then I was able follow the vehicle’s progress on the Ford website.The initial offer for my trade-in was not as high as I’d hoped, but I was able to negotiate a better offer.The final trade process went well and was reasonably short. The new vehicle was clean and full of fuel.
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December 2023 by Monterey Door
The "Service Department" should be renamed to "Disaster Department". That's all you will get...... a disaster! You will get pushed back, broken promises, and excuses. After having a truck there for for the 3rd time and WELL OVER 40 days, they still don't know what the problem is. The truck mileage is UNDER 1200 miles!!
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November 2023 by Mike Clendenin
Had a good experience shopping for a used pickup. Vehicle was priced right. They say "No Haggle"
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November 2023 by Susan Thais
I had an awesome experience purchasing my brand new Explorer ST. Joe in sales was awesome. He made the entire experience easy. The paperwork was done quickly because they had everything ready to go when I got there. I would definitely recommend getting your next Ford from here.
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November 2023 by Luke Fox
Sold me a good truck, but they raised the price four grand from the listing price before trying to get me to sign my money over. When I spotted it they claimed it was a “typing error”. Pretty serious error that I almost didn’t catch…… Ended up getting the price I wantedIf your gonna buy a car from here take your time and read the paperwork they throw at you.Also they said they would fill my gas tank before I picked it up. Barely had enough to make it to a gas station ?♂️
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September 2023 by Paul Lowrey
Well, like always, Jeremiah took care of me like usual. I think I've bought 7 cars off of him. Yeah, he's a great salesman. Even calls me on my Birthday.
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September 2023 by Cliff Mease
They were always ready to answer my questions and inquiries as it took over 1 year from order date until my van arrived.
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July 2023 by Derrell Miller
Navigation/screen was blank so local mechanic recommended taking it to an actual Ford dealership. They said the APIM was bad and needed replaced for $1,200 okay, not a problem. They replaced the APIM and the screen still doesn't work so they said the actual screen was bad and it would cost another $1,200What are the chances of both items being bad and I asked if they put the old APIM back in to see if that worked and they couldn't answer that question, so I have no idea if both items were even bad. To make matters worse, part of the dash they had to remove to replace these parts is now loose and not tight like it should be. So now I have to take it back in again.
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July 2023 by Steven Bubb
New Holland ford is an excellent dealership. They care about customer service and the live up to customer expectations. Tommy Davis and his father both took very good care us.
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June 2023 by Shawn D.
I've been through 2 other ford dealerships and to this point new Holland has been leaps and bounds above them in regards to service and the overall experience. Jeremiah has went above and beyond and is always quick to respond to me. I'm a contractor and therefore a truck guy and this dealership seems to specialize in trucks, at least on their ford side. I've recommended them to 2 other contractors and wouldn't Hesitate to do so in the future
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May 2023 by Joseph Malick
New Holland Ford really gave us a fantastic experience from start to finish ! Jerry, Charlie, Jake and Andy were awesome to deal with. Other associates came over and talked with me and my wife anytime Jerry had to step away from the desk, we were simply treated great and our truck is performing great. I’ve been in the car business for 36 years, I can truly say this was one of my best experiences ever. Geoff, you have a great team, thank you everyone at New Holland Ford !
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May 2023 by Susan Burkholder
Very nice place and environment friendly. I looked on line at some cars filled out a form went over the next day to talk about a car the one I was looking at dealer Ricky Hernandez talked to me about another car Ford Edge which I was ok with. Let’s just say this I’m very pleased with my 2013 Ford Edge.Thank you again.
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April 2023 by Joseph Driscoll
Had a great experience purchasing my 23 Explorer. They offered a fair price for the new vehicle as well as my trade. Very friendly with no pressure and no gimmicks at this dealership. Would buy from again.
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April 2023 by Joyce Jacobs
Tommy was great, he helped us buy a car without problems. He was friendly and really helpful.
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March 2023 by Ethan Thomas
Great process and excellent help from everyone involved with ordering a new truck. Mr. Davis was extremely helpful and always available throughout the entire process. I would highly recommend the new holland ford team to anyone purchasing a vehicle