-
October 2023 by Dilshod Niyozov
Update on my review: I had given them a 5 star initially, and decided to change it one. After few days of service, I decided to check the oil level in my car. The dip stick is showing almost half inch above the max level. I took the car back and told them to drain it and make sure the oil level is between min and max. They got multiple "certified" mechanics to look at it. They said "this is normal". When I asked the mechanic, why there is a min and max dot? He didn't wanted to say anything about it. They sent me out with doing nothing, they didn't put the oil to a normal level. I told them, I will hold you liable for any issue that come up because of the high oil level. They just stayed quiet. I want New Holland Auto to take responsibility for the mistakes their employees do.My original review:Great service center. I was in and out very fast. Waiting room is very comfortable and there are free hot beverages and other snacks.Service: Oil change
-
September 2023 by Carol Burkholder
I took my car there for an oil change. They had eight technicians look at it and said they could not do it. I usually do it myself but the plug was too tight; I couldn't get it out. They suggested something more serious might be wrong that it had seized up. Absolutely not! I took it to my regular garage where they cracked the bolt loose for me before I drove it home. Fifteen minutes later I had the oil changed myself. Their ineptness saved me money. I won't bother taking a vehicle to them again.
-
September 2023 by Ann Miller
I trust this place. Especially as a female, taking my car to be fixed here I know I'm not being ripped off. They do a good job at everything and so far haven't let me down.
-
July 2023 by Shaun Lafferty
Always very professional and polite. Would recommend their services to others ????
-
July 2023 by Steven Wismer
Easy to use. Fast service if they're not busy. Was told abt 1 hour. I don't think it was that long. 4 or 5 cats ahead of me. Able to use my service plan. I don't know anything about the prices though.
-
May 2023 by Hunter Dryzal
Do not trust them for the service of your vehicle. I dropped my truck off for a quick oil change, tire rotation and new wipers to save myself some time. I told them I did not want the complementary car wash as my truck is ceramic coated. I caught the technician removing my hitch and I went and asked what he was doing and he said he had to do so for the car wash I explicitly told them not to wash my truck. Then they perform my work and I go pickup my truck. I check the oil and it is severely over full. I take my truck back and show them and they changed it again free of charge like I would have expected. The technician and service manager assured me that it would be changed again and filled to the correct level. I get my truck truck back 20 minutes later and drove home because i was assured it was at the correct level. I question if they even touched it or if they just can’t read a dipstick because it was once i was home i checked again and it was severely overfull. So not only was I out 2 hours of my time I tried to save but I’m out an outrageous $99 for an oil change plus another $50 for a new oil and filter and the time to just change it myself. I was also charged another $80 for new wipers and a tire rotation. So, for $180 my vehicle is in worse condition than it came in and I’m out 2 hours of my time I tried to save. I wont be returning because obviously a simple oil change is too hard for a place that has all the tools to do so correctly. Places like these are why I just do things myself.Service: Oil change
-
April 2023 by Any Thing
Always fast and friendly. They do great work too.
-
April 2023 by Robert J Williams
Service was great. Pat kept me updated all the way.
-
April 2023 by Denis M
We bought our new car 2 years ago. We have had a great experience with the sales (Aaron) and the service department. The only place we go for service.
-
February 2023 by Jessica Fellenger
I was in the area so I stopped here hoping for a quick oil change. I let the girl who helped me know that I only had a certain amount of time because I had another appointment. She assured me that an oil change and tire rotation would be done in plenty time. I waited almost two hours- way over the time I was promised it would be done. I sat in the waiting room and saw the technician park my car and hand my keys to the front desk. I then waited another 10-20 minutes- for, what? On top of the wait time, the price for an oil change was double what I usually pay at my regular place. The waiting room is nice and the staff is super friendly, but that’s not what I need when getting my oil changed. I want quick and affordable, I didn’t receive either of those.Services: Tires
-
January 2023 by James Spindle
They are a bunch of crooks that charge way too much for a simple oil change
-
December 2022 by Ellen
I love taking my Toyota Highlander out here. No appointment is needed. The staff is very nice and the waiting room is very comfortable
-
November 2022 by R Fred
Very kind people. No questions, honored Jeep recall as soon as it was possible for them. Offered several different options while Jeep was getting fixed. I chose to wait. 2 recall items only took a little over an hour. Waiting room very comfortable and plenty of room. Had a follow up call I missed, sorry. But cared to do so. I recommend this place if you like great service.
-
August 2022 by Alberto Vargas
I'm more than very happy with everyone and everything your entire team goes above and beyond!!! You can bet that we finally found a place we were customers of Chapman Ford on Manheim Pk never going back there you guys definitely know how to treat a customer Thanks very much Again we will see you on our next maintenance
-
August 2022 by John Sm
Quick , easy to stop in and get oil changed filter change rotate tires air filter it's great.
