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September 2023 by E D
Horrible service! Wouldn’t even try to look at my account to help me… instead he just sat outside the store with the manager on the speaker phone! Get another job If you don’t like the job you can’t do or don’t want to!
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September 2023 by Kristina Wolf
This doesn't look like a professional place...
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April 2023 by Tiffany “Rocky” Humphrey
I went there for a Tuesday giveaway but actually fell completely for this location. It was actually bigger inside than I thought. They have a good amount of items in stock. Not nearly as busy as Lincoln Lancaster location. What really sold me were the sales people. Coty was a great help. He answered my questions and even sold me on my next phone. I intend to go back to this T-Mobile in the future.
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March 2023 by j taylo
Terrible service. This not a authorized T-Mobile Store. Asked for help with my router that I bought there. Young lady would not assist me. Told me to call T-Mobile customer service myself.
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February 2023 by Janice Maldonado
Our monthly bills is over $100 more than we were originally told it would be. we were also told two out of the three phones would be free because of the promotion at the time but yet we are paying for all three. This is the worst phone company I've ever had and would not recommend this store to anyone because of how un honest the person was juat to get a sale.
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February 2023 by CPS computes
Person running the place was awesome. Handling multiple people single hand on 2/19/23 and doing it well. Deserves a raise!
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November 2022 by C Robinson
The New Holland Tmobile store was staffed Nate and Cody when I visited. They were so engaging, knowledgeable and just plain fun. They know their stuff. If you need help with your phone, these gentlemen are who you need to see. I'm so grateful for their help. They're just good people! Go see them!!
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October 2022 by Sally Mittelstadt
Outstanding help! They solved my phone problem even though I didn't make a purchase.
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October 2022 by Max Conger
The team in the store worked very hard and where very patient with us in fixing a problem with our account and ordering a new phone
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October 2022 by Mariah Belgrod
Entered in the store for a phone upgrade - 4 staff members took a little bit to come over or say anything as we stood there waiting for help. The woman we got was very off putting and condescending in how she spoke to my mother and I, like we were idiots for asking questions. Not sure of her name, as she didn’t introduce herself. She was also complaining constantly about her having to login to things as we asked questions about the programs. Would have upgraded our phones, but we both knew we didn’t want to have an attitude the whole time we were there so we went home and did it online instead. If we have needs for in store service I’ll definitely be making the drive to another location :) Store was very clean and seemed well stocked // organized otherwise!
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October 2022 by Mike Burkholder
Bobbi Suter is the manager at the New Holland retail store. The customer service she provided was exceptional.
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September 2022 by Coty Chambers
The entire staff was so nice ! Ill never go to another tmobile. They actually helped me with my issues!
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September 2022 by Patrick Terry, Jr
Awesome place! The staff are friendly, the cell service is amazing, and the deals are popping.
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September 2022 by Bonnie Wallace
Krista was very pleasant and thorough in wanting to help. She did an excellent job having only been working there for 2 weeks.
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March 2022 by Joyce Gehman
Jake and Coty were so helpful! We switched over from AT&T and they gave us an amazing deal and made the whole process so smooth!