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February 2024 by D L
After checking so many stores I was happy that this one showed they carried what I needed and still open. My husband drove for 30 min in the late evening arrived the store ~15 min before closing. It was just a quick grab for my kids’ valentines cards for school because Amazon orders were delayed. The manager “Bob” directly asked him to leave because they were closing…and was super rude as if we were delaying his check-out. Seriously?! Worst shopping experience ever.
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February 2024 by SZ Boilermaker
Well the Google review score of 2.7 speaks for itself. If you can avoid this place please do so. There’s no customer service whatsoever. They will say, oh they are too busy while the store is literally empty. They will kick customers out when it’s still during business hours. Fortunately, there are other places you can go and that’s exactly what we will do next time.
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December 2023 by Jade Macy
Jamie is fantastic with customer service. I was having some trouble printing a photo and she came and walked me through it. She was very sweet and helpful. She helped me print out an adorable acrylic photo magnet. Thank you thank you
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November 2023 by The Dark Portal
This must be the worst retail in New Hope. Lottery Machine that never works, and the old guy with glasses that works there is incredibly rude. The way he talks down to people is uncalled for.
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November 2023 by troy taylor
Cvs has provided me with the ease of living through anything. I don't care if they spit fire. They Rock
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October 2023 by Jennifer Goldman
The staff members here are really nice and efficient. Never had a problem at the pharmacy and I have been using over a year. This deserves a high rating. Best CVS I’ve ever been to.
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October 2023 by Alex Smith
I wish zero stars was an option. Employees there are extremely rude and understaffed. Customer service is also a nightmare
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May 2023 by Amy Wexler
Wish I could give them a zero star. Worst pharmacy ever. They lie and tell you your prescription will be in the next day and then you call and they say sorry we don’t know when it will be in. Please read all other reviews. They all follow the same pattern… place is horrible! If you are in this profession to help others, do your job, go the extra yard.
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May 2023 by Julia Picard
Customer support I received at checkout from Danielle is reason I will return & thank you Danielle for all your help!
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May 2023 by Lou Failla Lambertville
Excellent pharmacy help. Store is very clean.
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May 2023 by Joshua Basile
didn't know a cvs could be worse then the one in lambertville
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April 2023 by Ruby Laurin
This is my local CVS and I frequent it very often. It's extremely convivent and honestly a landmark of our little town. Though, today, me and and 3 friends went in to pick up a few things. My one friend bought a snack and I bought a decent expense of makeup. We were a little riled up, sure, but not crazy disruptive or offensive in any way. There was a new guy who I've never seen before, dressed rather nicely and restocking the shelves who rudely interupted me and my friends, telling us to just hurry up, buy something, and be on our way. It felt very abrubt an unnecessary considering we were just looking around for makeup and shopping normally, it made all of us very uncomfortable.
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March 2023 by Chris S
I gave them a day to fill prescriptions and when I went to pick up it was not ready and they would not fill right away and I had to be at an appointment so they get 1 star
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March 2023 by M M.
This particular CVS is absolutely horrible, including the service, stock, and employees. My two daughters wanted to go to CVS quickly to purchase a "bubble" moisturizer. Keep in mind I had a meeting to attend soon after. I decided to wait in the CVS parking lot for my daughters while they walked in. Only a few minutes after they had been in the pharmacy, the two ran out crying horridly. Immediately I asked them what was the matter, and this is what my 10 year olds explained to me while in tears. "There was this man who worked there who had been following us around the whole store and looking at us the entire time. Mommy he was making us uncomfortable." As a mother, seeing my daughters upset like this just makes me angry. The male employee following around MY kids and not others who have absolutely NO adult supervision. Does a grown man really think my elementary school kids are going to snatch something and run out of the store? What the hell CVS. Do better.
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February 2023 by Jennifer Gormley
Awful. I recently moved my scripts to “New Hope Pharmacy “ and accidentally had one called into CVS. This pharmacy lacks customer service and I was told I’d have to come back later to get a script that was sent in to stop me from getting sick! I recommend moving your scripts to New Hope Pharmacy!