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January 2024 by Victor Fiori
Be aware of their return policy. Exchange or store credit only. If you buy someone a gift and they come to exchange it, and they don’t have a different size. You’re out of luck. Even worse if they don't have anything else you like. Employees can also be rude.
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January 2024 by wade c
Honestly, my wife loves to come in here. This is the second time I've come in this shop with multiple people working and no one says hello. Merry ChristmasI guess it's a toss up. Some people like to be greeted others like to be left alone... Beautiful store, a lot of nice merchandise neatly displayed... but I stood in the men's area while an associate walked around me counting Yeti mugs. At least say hi. My wife is having a ball.
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December 2023 by Jeremy Gabriel
Wonderful, unique selections for men and women.
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August 2023 by Gia Victorino
Terrible customer service.My friend and I just left this store a bit ago. We visited the area for the peach festival and while browsing through the store, we noticed that we were being profiled by 2 sales associates (who were very obvious).Ironically my friend and I look Hispanic, and we’re the only 2 that looked like us in the store.What’s disturbing, is that we didn’t look disheveled, not put together, or lacking in hygiene. I literally was wearing Lululemon and Madewell. Very disappointed with their profiling. If anyone from the store is reading this, I’m curious as to why you profiled us, and would like a response.
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August 2023 by G C.
Terrible customer service. My friend and I just left this store a bit ago. We visited the area for the peach festival and while browsing through the store, we noticed that we were being profiled by 2 sales associates (who were very obvious). Ironically my friend and I look Hispanic, and we're the only 2 that looked like us in the store. What's disturbing, is that we didn't look disheveled, not put together, or lacking in hygiene. I literally was wearing Lululemon and Madewell. Very disappointed with their profiling. If anyone from the store is reading this, I'm curious as to why you profiled us, and would like a response.
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July 2022 by Jassy L.
The best place to go for a lil vintage shopping and nice restaurants
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January 2022 by Steven LeCompte
My wife purchased an $800.00 jacket for me for Christmas. It did not fit properly so we attempted to return the jacket on New Years Eve with the original receipt and all the jackets tags in place. The merchant refused to refund our money and only offered store credit. Very unreasonable.
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September 2021 by Jacquelyn Nawrocki
I love this store! The clothes are so beautiful and unique and the associates that work there are always so very helpful and not overbearing. They also offer other nice things besides the clothes. Also love their sale items. I got a pair of beautiful Dansko boots for half off and a gorgeous Free People top. This is the best place for being well-dressed!
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April 2021 by Sheryl Miller Hosey
My favorite store at Peddlers Village (along with Lace Silhouettes’s)! Everyone is so welcoming and helpful. The selection is both elegant and affordable. Don’t miss this Bucks County gem. ?
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February 2021 by Georgeina Halteman
Love the clothes n service
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February 2020 by Bee W.
the selection is pretty good, a little expensive. they do have a lot of great things to buy. however the sales people are so incredibly annoying. they follow you around and try to help out and pick stuff out for you. they end up just being a burden. we try to come and shop but that makes us want to not.
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February 2020 by Cat R.
Not impressed. The salespeople were friendly,but a bit aggressive. The merch is oddly varied, maybe they're going for "something for everyone?" But only if said customers have a fat wallet! PRICEY! No sales ever, either! Even for Bucks County, a bit overpriced. But what really is bothersome is their RETURN policy. They only give store credit. No matter what. I bought two fleece wraps, in different colors. Didn't like quality when I opened it at home. Kept the opened one, but tried to return the second one, still in shrink wrap, with receipt the NEXT day. They only gave me store credit. So I used it to buy a Yeti mug. Once home I realized the mug didn't have the complete lid components. Brand new! I'm not going to bother trying to return it to Fox and Holly. I'll contact Yeti. So overall, I won't be shopping at Fox and Holly anymore.
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December 2019 by Nancy G.
I went to this store yesterday, looking for a handbag. I found a leather one that I would have bought, if it hadn't been tied to the display and fastened with a lock so I couldn't even try it. I walked around the entire store and not one sales person was to be seen. The only employees were busy as cashiers, so I left. This store lost a $200+ sale as well as a future customer. If a store is high end in terms of pricing, customer service should be better than Kohl's.
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December 2019 by Michele H.
I have been shopping there on-off and disappointed with "no sales", however, they have great merchandise, and unique things. When I shopped mid-December, the sales were amazing and purchased a lot of items. I was greeted by several nice salespeople who helped me and also was given a glass of wine while I shopped. I am giving Fox & Holly another chance, but they need things on sale for me to buy....Great job over the last few months. Michele from Belle Mead, NJ.
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December 2019 by Kristin B.
Really nice store. Lots of quality brands. Selection is nice--you can grab a nice dress to wear to dinner, a birthday present, a teacher appreciation gift, etc. Doesn't disappoint there. I see comments in other reviews about lack of customer service, but any time I stop in, I am greeted with offers to help or just simply to say hello. As for the return policy, yeah, not my favorite. But look, this is a small business. People are always talking about supporting these, but then don't have any tolerance for the policies that are sometimes necessary to keep these businesses open. At least store credit is offered, which is better than some other highly-patronized businesses in town.
