This Cricket Wireless Authorized Retailer receives positive reviews for its helpful and knowledgeable staff, described as respectable, efficient, wonderful, terrific, and patient. Customers report excellent experiences, specifically praising employees for providing very good customer service when switching carriers, solving service plan issues, and offering helpful advice on phones and plans. Many note leaving the store happy and impressed. The business is recognized for offering quality wireless service at discount prices, with plans providing greater coverage, unlimited data, and lower monthly costs compared to other carriers. While most feedback is positive, some customers note minor drawbacks: phone chargers are sold separately and there is a fee for making in-store bill payments. Overall, long-time customers express strong loyalty, stating they will not go to any other store and will return for future needs.
Tanner and Paul helped me transfer everything, I'm a retired marine who's not the best with this stuff and I was helped from top to bottom. great store!
February 2026
Zachary was a huge help. I live closer to the Hyde park store but for some reason I can never pay my bill in store. And before you say I can pay online, that’s true but I’m not obligated to do so. This cricket store always gets to the bottom of the problem and solves it. Great store!
February 2026
My boyfriend and I went to upgrade his phone. Zack and his trainee helped us. They were so wonderful and made the process so easy and smooth. We will continue to use Cricket and recommend them to our friends and family.
