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March 2024 by megan artman
Wish I could give less. I called in because I’m having an issue with my medication. I told my doctor I prefer the name brand and that’s what was sent. Instead of listening to me the pharmacist kept going and saying this is what you got in 2021 (filled 6 times there). I transferred it elsewhere because this was the problem and now that it’s back it’s the same issue and then he proceeds to say he will switch it then hung up. He continued to tell me I was yelling at him when I wasn’t. He wouldn’t listen and has bad customer service
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March 2024 by Jen D
The rudeness of the techs rivals CVS. If you have a choice, go ANYWHERE else.
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March 2024 by J Clark
Friendlystaff
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January 2024 by Noelle Czopek
RUDE!!! Today I went to pick my scripts up because I received a text notification saying they were available. Well the woman at the window was extremely rude and as I proceeded to tell her and show her my phone she got the pharmacist who's English was absolutely horrible to come out and scream at me saying I'm wrong and not to come back because I asked why I would get the text or why they wouldn't have the pills if I've been filling them in the same place for 2 years
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November 2023 by Christine Lorriman
Although my experiences with this G/E Pharmacy in Tarentum have generally been mixed, Kylie M. really stands out. This person is what customer service is about. She is an real asset and I hope she stays.
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January 2023 by Bruce G.
The Giant Eagle I shop at most is minutes from my house. It's convenient. I was a faithful Giant Eagle shopper up until 2 years ago. Now I only go in a few times a year. I want to point out my review is not pandemic related. The store has a horrible layout. I have always found it difficult to navigate but that's not my complaint. It's their pricing. The weekly sales items aren't usually too bad but everything else I can get much cheaper at the other local grocery stores. I'm addition, ordering off the Giant Eagle website is a extremely frustrating. Items are hard to find even when using the search bar. In store shopping has long lines and long lines for self checkout. For the additional money I pay to shop there I expect a better experience. Aldi's is moving from a few miles away to a new bigger location within walking distance of this store. I believe they are going to pull a lot of Giant Eagles customers away.!
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January 2023 by Jamie S.
I like to visit giant eagle for items that I can't find in other grocery stores around town. They have a lot of unique items and ones specifically from other countries. I enjoy making Asian dishes and they have a good variety or sauces and noodles. They also alcohol which is convenient. I also consistently find this store to be very clean. Also, the cashiers are always friendly. I always have pleasant experience here. My only thing is I wish they had a mother bathroom located in the eat in area .. I hate having to walk so far to it! If you want better prices Aldi or Walmart but they don't have the variety like giant eagle has.
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November 2022 by Arisbel Garcia
Horrible place for pharmacy never answer the phone, worst customer service ever do not recommend!
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November 2022 by Paul Lloyd
The line at the pharmacy is incredibly long. They do not ever answer the phone. I will be switching pharmacies.
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October 2022 by Jerry Pitkavish
You can never get them to answer the phone. The line at the pharmacy drive thru is always a 20 minute wait. Your Physician can fax or call a prescription through in the am and you can go 6 hours later and it is still not fulfilled.
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October 2022 by Kimberly Hetrick
Can hardly get through to anyone on the phone. There are always long lines. Closed the drive through early. Some nice employees but wouldn't recommend it
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October 2022 by Champagne Supernova 13
Never had a bad experience. Always helpful, polite, and smiling. I've been going there a few years. Only complaint is the drive through hours are not convenient.
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September 2022 by Mimi
The pharmacist’s ??⚕️??⚕️who have been there for years know your name and so do the ???ones who get your medicine, they ?greet you so nicely ? and always ask how you are & your family also. They do often get very busy but they move quite quickly and are very apologetic, not their fault if an older or slower customer needs extra ⌚️time or a doctor is taking ⏳forever to get your or someone else’s script ?in and just ?REMEMBER WE ARE ALL HUMAN DOING ARE BEST? They have been filling my family’s ?meds since they opened and they got anything that comes along! So this is where you want to be! Bonus they also do immunizations, ?Covid-19 booster shots, Covid-19 testing, shingles shots & so much more!
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August 2022 by Joe Hooks
On Aug. 2nd., I was fortunate to have Lynne P. as my knowledgeable very helpful cashier. I only purchased a few items, but she was so kind and patient as I lost my bearings for a few minutes. She calmed me and assured me that was part of her job. Please take my time and there was no hurry. YOU are lucky to have her as an employee
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June 2022 by Matthew U.
I came here real quick to pick a few items for a trip I had coming up. I walked in here knowing that it was not going to be the cheapest place, but did not expect it to be expensive either. I had never been in this location before, but I decided that since it was where I was at that moment then it was going to have to fill my need for the day. It is an oddly placed store. Not because of the actual location, but because the store is at the bottom of the lot and the parking spots are on an incline. I fear the day it's super windy here and there is a loose cart in the lot. Inside it looks like it was fairly set up to make it easy to navigate. I walked in and had to get my bearings, but as soon as I looked around a bit I was off to the races. I ran and got what I needed as quick as I could and made my way up front to pay. This is where it took a bit of time. I opted for the self checkout lines. I think they need to add more of these, or at least have an orientation class on how to use these before you actually use these. It took a bit of time, but I finally made it through the line and was back outside and on my way.