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February 2024 by Elizabeth V.
My internet went out because if the towers. And T mobile never notified me. And they knew that services were no longer available in my area and still said nothing. Still charging me for internet. If I would of never called they would of continue charging me. How said it was our for month Shame on T Mobile
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January 2024 by Bill Martin
Very helpful staff ....
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September 2023 by Jerome & September Brown
They never answer the phones! There’s always a “Back in 15 minutes” Sign on the door and no sign of an employee. If this location is the only convenient location for people who live in this area, everyone is doomed. I have visited this location three times to start new service, and each time, there was that sign on the door. After waiting longer than the 15 minutes, I still wouldn’t see anyone! They operate when they want to operate and that’s a big problem!
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May 2023 by Tiffany Horgos
Excellent customer service. Kind and well mannered staff. Helped get me on my way quickly and courtesy. I was satisfied with my phone as well as the service I was provided.
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May 2023 by Gia Risoli
Cecil is wonderful...highly recommend.make the man the manager!!!
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April 2023 by Chelsea Shaner
Cecil is the best! Seriously go there just for him he can help you with all your electronic needs! Awesome customer service ☺️
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April 2023 by Shane Mochanski
Cecil helped me get my phone up and running with no hassle and friendly service. Highly recommend he and T-Mobile!
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March 2023 by Benjamin Douglas
Cecil was very friendly and helpful with needs with replacing a phone. Would recommend!
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November 2022 by Daryll Hepford
Technician was very helpful and informative.
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October 2022 by Michael O Daly
They were able to provide very knowledgeable help!
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August 2022 by Dan Shook
It was a good experience having to cancel an old phone plan and start a new one with this service provider. It's local and convenient for me if I have to go there for any phone issues or problems.
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August 2022 by Mary Margaret Esler
Service good, price good. Hate phone
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June 2022 by Abdulameer Ali
The employee ( Daniel) was so nice and welcoming. He did everything for me and other customers, in a short time, and perfect ,got all the help I need . Showed me details enough. He's very patient.Thank you.
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June 2022 by Charles M
Although the phone I have was purchased at a WV store, I had an issue with autopay. Maverick, the sales clerk, was quick and friendly to resolve the issue with T-Mobile.
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March 2022 by Emily Brown
I was overcharged and they made it difficult to be refunded
