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March 2024 by Derek Kubiak
I have always used monroe. When Brian was there I always paid right around $40 for an oil change. Since he retired someone else is there and he charged me $50 and there was about $10 of misc. fees with no description of the fees. Also, he wanted to charge me $116+ tax to do oil change on my 2011 Mazda 2 hatchback when I went to Walmart and it was $58 after taxes!
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March 2024 by Terry Johns
Get oil changed there all the time great place
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March 2024 by Terri Crowley
Friendly and helpful workers
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March 2024 by Lawna Reid
Unreliable and untrustworthy in so many ways. Not worth taking your vehicle here especially if you are a young woman like myself. Went in for an alignment and instead they ruined my steering rack before even getting started. So now not only did I not receive an alignment but I also have a much larger and much more expensive problem on my hands. The problem was blamed on me even though the vehicle was not like before I got there. Unfortunately this has not been my first bad experience here. I will be finding a way to receive compensation for the damage caused to my vehicle as well as for the negligence I’ve experienced here on more than one occasion.
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March 2024 by Nick Dzugan
Came by to see what was wrong with my oil. They were about to close but one of the managers came out and found the problem and fixed it within 5 minutes. I asked what I owed and his response was "have a nice day". Its hard to find an honest mechanic shop these days let alone finding one that they also have genuinely nice employees. I HIGHLY recommend this shop! ?
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March 2024 by Michael L Gingery Sr
Well I would have been a customer so a little while ago I pull in and go in and ask about a brake job I was off work for a while and foot surgery so the young kids ran my van into the ground. So I know that the calipers are fine the rotors will need replaced and I told him I need a new pads he said I can drop it off and pick it up on Thursday he's busy well when I turned my head and looked in the garage there was no cars in the garage no one was fixing anything I'm sure they have mechanics were out back smoking a cigarette or something now I'm not sure how long it takes to do brakes I could have did it myself I wanted to I couldn't get the bolts off so maybe if I was a couple of young girls would get me right in like the people before me so explain to me how they can run a business and they turn paying customers away like I said it is a company vehicle and the company will pay for everything no issues no hassles to explain to me huh they can rent a business and tell people that they're busy and their book solid when there's no cars in any one of the bays? So I'll guess I'll just have to wait and find somebody to do it and drive around with shawty breaks all these guys get the smoke cigarettes and not want to work you guys ought to be ashamed of yourself and one more thing I think your guy behind the counter needs an attitude adjustment going back to what I said earlier maybe if I was a couple of young girls already got right in I hope you didn't want to do it he could have just been honest but I'm pretty sure he didn't but I'm glad it it was booked solid till Tuesday maybe Tuesday he said when there was no cars in the bay at all I will give my business to someone who will want it and I think that they missed out because in the fleet there's four vans in seven cars that need routine maintenance but I know it won't be at this place
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March 2024 by brian h
Needed a tire repaired I pulled into location took me immediately They fixed it within 10 minutes. Fantastic job excellent service great people very fair with their pricing.They’re great thank you.
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February 2024 by Michael Balog
Great services.
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December 2023 by lacey witcher
Monro is way overpriced!!! After overcharging me for an oil change, I realized that they completed their complementary tire inspection and rotation and left the tire pressure low on all four tires! The least they could’ve done was add some air to the tires since I paid them so much! Never get your oil changed here because you’re going to pay way more than other places! Their coupons aren’t real either!!!
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December 2023 by Joshua Seely
I was just checking to see if your shop accepts the Element Card , I have a utility truck that needs routine oil change, and 4 tires+ a full size spare. If you happen to see this message please let me know. Thank you all.
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October 2023 by Dan Mack
I took my car in for a transmission issue. They told me I'd have to bring it in later because they'd have to dig through my engine to fix it. They mentioned the exhaust pipe was causing issues, silly me thought they were planning on fixing why I brought it in. NOPE! I don't know anything about cars, so I trusted these guys to tell me what I'm supposed to do. Instead I'm out $300 for an exhaust pipe that didn't need replaced and my transmission is still giving me issues. I asked them what I needed to do to get this fixed, they told me "Go to a transmission shop" I'm done. Why did I come here in the first place if you're going to fix something not actually causing problems?!? The guy at the desk Bryan is a good guy, I've trusted him many times, however the good will he earned only goes so far, I'm finding a new mechanic.
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October 2023 by Mjollnr
These guys do a good job. Take my car here at least twice a year
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July 2023 by Morgan Hitchcock
We are from outta state and woke up with a flat. They fixed our tire quickly and we're very friendly as well as fair priced. Would recommend everytime.
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June 2023 by Melissa Dawson
Generally good experience. I do feel like I was charged a lot for the services and time rendered. However, I am happy that it is done and it was easy to schedule.
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May 2023 by Nicole Clark
Bryan helped me with my inspection and emissions. Had me in and out in no time as well let me know I needed to look in to breaks sooner rather than later. Very professional and great service.
