Quest Diagnostics New Kensington offers a range of laboratory testing services, including routine lab tests, drug screens (DOT and non-DOT), urine and hair drug tests, glucose tolerance tests, and new COVID-19 antibody testing by appointment. The location, situated in Riverview Plaza next to KMart, requires face coverings and does not conduct COVID-19 antibody tests for patients with recent symptoms. Appointments are recommended to avoid wait times, as staff are generally friendly and efficient. Many visitors praise the staff for their professionalism, especially during blood draws, with some noting they experienced pain-free procedures. The staff also handles sensitive situations well, such as helping young children during blood tests, providing calm and professional care. The office staff are often described as nice and welcoming, making visits smooth and comfortable. However, experiences may vary, as some reviews mention rude behavior at a different nearby office. Overall, Quest Diagnostics New Kensington is appreciated for its friendly service, minimal wait times, and clean environment, with a recent addition of COVID antibody testing for eligible patients.
I had an excellent staff member named Nicole She was wonderful, friendly, efficient and generally a really good person💕🩵❤️
March 2026
Great staff. With pre registration there was no waiting Quest was located just a few minutes from my home. Great experience.
March 2026
Debbie was great. She was personable, quick, and minimized discomfort. After noticing so.e difficulty when I unbuttoned my sleeve, when se was done she simply rebuttoned it. Little things go a long way.
