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November 2021 by Hank Kaye
I have banked at NBT bank for about 20 years. The employees are always friendly. The bank runs a efficient operation.
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November 2021 by Hank KRUMHOLZ
I have banked at NBT bank for about 20 years. The employees are always friendly. The bank runs a efficient operation.
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June 2020 by Leslie K.
This bank is shady don't do business with them!!! I've had to report them to the better business bureau. I have a personal loan with them and when I tried to pay it off the stated it's my fault that the account information I gave them was incorrect when in fact it's their phone lines that skip while talking. They continue to charge me interest on my loan while they "looked into it". They also messed up my credit while they were supposedly looking at the issue. They did NOT call back when they stated they would which caused the payment to be "late" which accumulated more interest even though I tried to handle this situation long before payment was even due. They refuse to allow customers to speak to a manager and their customer service representatives shouts at you and will try to talk over you. I am warning everyone not to do business with this company.
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February 2020 by Front Desk
I have worked with many banks but hands down, this bank has the BEST staff, and customer service!!I look forward to coming in to see everyone - Thanks NBT, New Milford!
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July 2017 by Pati Welch
Have had my account for years I love how dependable they have been to me
