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December 2023 by Google user
I've been here to drop off many packages over the past two months. Customer service has always been excellent. They've brought out hand trucks when I've brought in big loads, helped me carry in smaller loads, and just now re-taped a box that I forgot to fully seal on the bottom. When I don't have time to drop off packages myself, I've scheduled pickups. My packages have always gotten to their destination on time.
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October 2023 by --
Tell your drivers to stop cutting people off. They're going to cause an accident one day. Already got one of your daycabs on dashcam almost taking my bumper off!
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May 2023 by Rebecca Balentine
Can't talk to anyone and automated service hangs up on me!!
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February 2023 by Julius Templeton
Yes it has changed for the worse..my hours are incredibly down and my days are being cut too.
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January 2023 by Nicole Stevick
They have a one stop shop.So helpful.
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October 2022 by Sha Rae
They steal here someone took my products out my package and replaced it with someone else package just because the weight was similar how sad so now I have to send this person package out myself because someone wanted what was inside my package so bad, hope whoever is responsible faces the consequences
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October 2022 by tony montana
If you a truck driver you will waist a day of work because they will take for ever to unload you won’t be able to book another load so make sure you charge correct for your time
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October 2022 by Slm B
They steal here someone took my products out my package and replaced it with someone else package just because the weight was similar how sad so now I have to send this person package out myself because someone wanted what was inside my package so bad, hope whoever is responsible faces the consequences
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July 2022 by Austin Snyder
Made my order on July 2nd my package arrived at this facility the 6th and hasn't moved since. IT'S JUNE 13TH. I only live a hour and half away how is it possible for my package to not move at all in over a week what are the people who work here doing
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July 2022 by Jamie Mayer
Purchased a furniture set from Amazon last weekI was supposed to receive this item yesterday Wednesday June 29thThen I was told according to the tracking and Amazon that it would be here today June 30thNow after trying to speak to someone at UPS that can't speak English at allI am now being told that I'm not receiving it until tomorrowMy package has been held up for 3 daysYesterday I had some people at my house waiting to help me offload this heavy package and yet the day was wasted waiting around for UPSI thought FedEx was bad, you can't make this stuff upHEY UPS HOW ABOUT A REFUND AND A inconvenience fee plus sales tax
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April 2022 by Steve Bane
I actually work here on the sunrise shift. Great people, great workout, why pay for a gym membership when you can get paid to work out with benefits...lol.
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April 2022 by Greg Garner
Great customer service! She is very knowledgeable, friendly and always happy to assist with anything you need!!
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April 2022 by Kendrick Curry
I use to work here this place is a joke. They don't respect the work, the workers, nor do the workers respect the packages or quality of them. STOP USING UPS IN NEWSTANTON, PA. #SERIOUSLY
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December 2021 by andreigonta
I have never met such arrogant dispatcher in any company who sit on the sidelines when you ask your question and expect you to leave without waiting for an answer. I am very disappointed in such attitudesZIPNK
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October 2021 by Aubrey Hidalgo
This is exactly how my package came. And this isn't the first time its happened. It would be nice if they respected other peoples property that they are delivering
