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December 2023 by Emily
They are kind and efficient. I don't like the hours. I don't like you can't make a cash deposit after hours. But they just got me good. I got approved for a loan for a car. When I applied, I said I'd needed the check Mon about 3pm. Well, I have to wait 2 more days..the person I got the loan through called off today. USX didn't realize when I needed it. I left work early&rearranged my life for disappointment. Embarrassing, too.
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September 2023 by Bonnie Kolacinski
The guy working the drive through on 9/6 could use a lesson in manners. Very rude and didn't even say anything except deposit? Put the canister back on the drop shoot and walked off. Extremely rude. I've been with this bank for 10 years and pnly bc of the lower interest rates. I've been looking to transfer my car loan out of this bank bc of their inconvenient hours and lack of ways to pay. This guy put me over the edge. Extremely unprofessional and I will be contacting the bank manager as well.
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May 2023 by Ezra Cohan
Manager will kick you when you're down.
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April 2023 by Audra Dhans
Banking hours are inconvenient. If you work until 4:30, you have to leave/miss work to go to the bank. Hours should be extended during the week or open back up on Saturday.
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March 2023 by Courtney Kropp
Mobile deposit is a nightmare. You can’t ever get anyone at the New Stanton branch to answer the phone and if you leave a message, no one calls you back.
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January 2021 by The Keystone Experience podcast
Great people to work with.
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September 2020 by Robert Warrick
Great people to work with.
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February 2020 by Bob E.
What a let down, being an old USAF Korean veteran, never missing a payment on a home mortgage (16 yrs.) and having paid it paid down to less than one half of the original amount, the girl at the office turned down my refinancing request. I guess it was due to old age and a set retirement income, I just wanted to reduce my monthly payment amount and I was turned down, so sad. This credit union is no longer practicing the true purpose of a credit union !!!
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July 2019 by Megan Reder
I would like to thank Pam for helping me out this morning. She was very helpful especially when I was very frustrated with a charge that I didn't authorize on my account. Thank you USXFCU for always making things so easy.
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May 2019 by Lexi Vanorsdale
Terrible. Seem good but all they want to do is lure you in for your money and screw you over.
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August 2018 by ed prinkey
I've been with them for almost 30 years. I miss some who retired.. But the newer people are great also.
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July 2017 by Heather Vernon
Very friendly. Really good customer service.
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May 2017 by Shaqui Scott
Great Credit Union, they are always very nice. They are very helpful, and generous with loans if you need them. They have helped me out twice!