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April 2024 by Kathy Mailen
Staff is very courteous and friendly
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March 2023 by Laura Hadorn
Nice bank. Nice staff. I'm quite happy with them.My only issue is the hours aren't great. (Such as they recently started closing on Saturday) ☹️
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November 2022 by Hannah Maynard
Great small town Bank. Clean atmosphere and friendly helpful tellers.
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June 2022 by hawk DesChenes
Always had a good experience when dealing with nbt.
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May 2022 by Hailey Indigo Burrows
Super rude, helped two other cars before acknowledging us, did not respond to the call button at all, finally said something after waiting 15 minutes
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April 2022 by Axios Burrows
Put in my deposit by the vacuum and had to wait for two cars to come before the teller even acknowledge me! Very rude teller :(
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April 2022 by Hailey Burrows
Super rude, helped two other cars before acknowledging us, did not respond to the call button at all, finally said something after waiting 15 minutes
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March 2022 by Axios B.
Didn't acknowledge my car and call button until after two other cars had been served ahead of us!
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June 2020 by Leslie K.
This bank is shady don't do business with them!!! I've had to report them to the better business bureau. I have a personal loan with them and when I tried to pay it off the stated it's my fault that the account information I gave them was incorrect when in fact it's their phone lines that skip while talking. They continue to charge me interest on my loan while they "looked into it". They also messed up my credit while they were supposedly looking at the issue. They did NOT call back when they stated they would which caused the payment to be "late" which accumulated more interest even though I tried to handle this situation long before payment was even due. They refuse to allow customers to speak to a manager and their customer service representatives shouts at you and will try to talk over you. I am warning everyone not to do business with this company.
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June 2019 by Damon Troch
Very family friendly. Any transaction issues are always taken care of properly. They go above and beyond to ensure mistakes doesn't cost the consumer ridiculous inconveniences. Thankful for having such a great staff.
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October 2017 by Mike Parenti
Even though my boss has the account here, was with me, and even endorsed the check below my name on the endorsement line, they still charged me a $5.00 fee, and the woman doing my transaction was very snippy and rude. Not your best choice for a financial institution.
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September 2017 by Ian Wuscher
Not very pleasant to talk to
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August 2017 by Dillon Cilento
Ann and her staff are amazing!!!
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July 2017 by The Political Christian Minister
Even though my boss has the account here, was with me, and even endorsed the check below my name on the endorsement line, they still charged me a $5.00 fee, and the woman doing my transaction was very snippy and rude. Not your best choice for a financial institution.
