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March 2022 by Tim Hallman
Have contacted them via phone and website for a total of 5 times and have never been contacted back. Leave all my information name , phone number , etc and they never call you back. All I want to do is cancel my service . I’m sure that’s why they won’t contact me back .
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February 2022 by Lane Pulley
The worst experience with their customer service and their billing
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December 2021 by Naomi Tripp Crompton
Michelle W did an outstanding job walking me through paperwork which need to be processed. Very personable and caring. Thanks you Michelle W.
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November 2021 by Christine Van der Walt
Consumers beware. Look elsewhere. Our family canceled My Alarm Center services over 6 months ago.
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October 2021 by Judy Damico
Your service customer representative Accacia was beyond amazing. For lack of time and space I cannot detail the entire experience. However Accacia remained on a call with me for over an hour, trying different solutions for my problem and even contacted different departments for assistance. She didn’t brush me off of just send me to another department where I would have to explain the complicated problem again and again. She stayed the entire time until she resolved the issue. Accacia is an stellar employee. Thank you.
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January 2021 by Chester Bobo
My Alarm Center is excellent. The customer service is outstanding and my personal representative, Stephen, is an asset to your sales department. I would recommend My Alarm to anyone in need of a system. They are always on top of any situation that may arise. Thanks for your service.
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January 2021 by David Sanders
They have good customer service. Very helpful
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January 2021 by Martha Ross
Mike was excellent. very courteous and answered all my questions. I would give him a 10. He has a great personality.
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July 2020 by Shawn Michael Williams
My alarm great company and great service looking forward to my new upgrade thanks to Radean and Maureen
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May 2020 by Mai Nguyen
Called during pandemic to get system installed, for my mom, and Bruce was very helpful and patient. They are competitively priced and their system is comparable to the other big security companies. They were able to switch their schedule around to squeeze an installation in for my mom that same week. Dom was a a great installer and they answered all my questions. So far so good!
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April 2020 by Stephanie Daniels
Terrible Customer Service!!!
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February 2019 by Bobby Douglas
I wouldnt even give them one star! They are crooks/scammers. Equipment doesnt even work, poor customer service and just plain out rude. I recommend not using this company at all.
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October 2018 by Chris George
Best alarm company around hands down.
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October 2017 by Jim Diluigi
Friendly and professional. They monitor existing and new alarms.
