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December 2023 by Michael W.
Jon and Nick make for a wonderful service experience. Coming from being used to dealership treatment, I was very happy with their communication, assistance, and overall treatment. The work they do here is quality and I will be returning. I had four new tires shipped from TireRack, balanced, and aligned all in one go! Great value!
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November 2023 by Dave N.
Went for my yearly inspection and C&J failed my car. Wanted $40 just to replace a burnt-out license plate bulb!! My previous repair shop replaced my brake bulb for free. Now, thats good service. Tech gave me a run down of the "problems" my car supposedly needs fixing. Quoted me $850 just to replace spark plugs which was already changed. I did it myself for under 1 hour and less than $100 for parts! Also claimed my brake fluid needs be replaced when I already had it done 1 yr ago. All the "problems" they discover are things which are not easily checked by a typical car owner. Be careful when they try to sell you "necessary" services.
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November 2023 by l3read
On my way to work, had noticed a funny sound. Upon reaching work, I took a look around my car and noticed there was a screw stuck in my back right tire. As I have a long commute back home, wanted to get it fixed before I went back. Did some research for local car shops and found these guys. I came in, they patched up my tire, and sent me on my way, all in 15 minutes! The service was great, they were friendly and really helped me out. I'd definitely recommend them to anyone else in the Newtown Square, PA area!Service: Tires
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November 2023 by Laurie Lampl
Great place. Performed 20k maintenance on my lexus (less $ than dealer) inspection, and oil change. Provided a loaner. Nick and Nick couldn’t be nicer. Customer for life!! So don’t screw up!Service: Air & cabin filter replacement
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October 2023 by Lauren Smith
I am from Virginia and my transmission went out. After having the Jeep towed to multiple shops the team at C&J Automotive of Newtown Square were amazing to work with. I was stressed out and trying to figure out the best way to get my vehicle fixed. They answered all my questions and went above and beyond! Thank you especially to Nick for being so patient with me as I am a detail person. John was great every time we talked on the phone. I highly recommend this shop for all your needs.Service: Transmission
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September 2023 by Colleen Cardinal
I found C@J threw a coupon and saw they were literally local in Newtown Square. In the past few weeks I’ve been there twice. The first for inspection which I really expected would be more than the price on the coupon of $39.95. It wasn’t that’s what they charged me; adding tax of course. The following week I went in for an oil change and a slow leak in my back tire; which they didn’t charge me for. The men that work there r very knowledgeable and treated me very nice.I know I now how a local gas station and mechanics that I will be going to for great service.Services: Tires
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September 2023 by Percival Gonzaga
Exceptional Service.I called to set up an appointment for an oil change. I was leaving the country, so i scheduled work to be done about 3 weeks away. Just in case my calendar doesnt remind me or that I forget that I even had it set up to begin with, I had asked them if they were going to give me a courtesy call or a text reminder the week of my oil change.Fast forward to returning from my vacation and they had sent me a text reminding me and to confirm my appointment for said date and time. I responded to their text and that was it, I was ready.I took my vehicle in. I was promptly seen, given an eta and left my key. I just decided to stay in the waiting area anyway because it wouldnt take that look anyway. I helped myself to their complimentary beverages in their fridge and shortly enough I received an email of all the workups my car needed and that the job is done. Note that this is just an inspection and you are not obligated to get the recommendations done immediately or with them- it is just for peace of mind. In the sheet, it lists what is immediate and a cost estimate to make it convenient for me. Whether you want the work done or not, it is up to you.I promptly paid for the oil change and I got to walk away with estimates for the next job and a completed oil change on my vehicle. Keep up the great job.Service: Oil change
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September 2023 by Debra Morrissey
I love C and J Automotive in Newtown Square. I have taken a number of different vehicles for service there. The people there always do an excellent job explaining what is needed and then doing the service. Everyone there is friendly, professional, knowledgeable, and so nice to deal with.Services: Air & cabin filter replacement
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August 2023 by Patrick G.
Exceptional Service. I called to set up an appointment for an oil change. I was leaving the country, so i scheduled work to be done about 3 weeks away. Just in case my calendar doesnt remind me or that I forget that I even had it set up to begin with, I had asked them if they were going to give me a courtesy call or a text reminder the week of my oil change. Fast forward to returning from my vacation and they had sent me a text reminding me and to confirm my appointment for said date and time. I responded to their text and that was it, I was ready. I took my vehicle in. I was promptly seen, given an eta and left my key. I just decided to stay in the waiting area anyway because it wouldnt take that look anyway. I helped myself to their complimentary beverages in their fridge and shortly enough I received an email of all the workups my car needed and that the job is done. Note that this is just an inspection and you are not obligated to get the recommendations done immediately or with them- it is just for peace of mind. In the sheet, it lists what is immediate and a cost estimate to make it convenient for me. Whether you want the work done or not, it is up to you. I promptly paid for the oil change and I got to walk away with estimates for the next job and a completed oil change on my vehicle. Keep up the great job.
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August 2023 by Mike Davalos
A first time customer at C&J, and I am totally impressed. From the moment I walked in the door they made me feel welcome as they were very friendly and accommodating. C&J did a great job communicating to me through the whole repair process, which I really appreciated.They did the repairs on my vehicle, and then took it out for a test ride. When the repair was completed they sent me via text and email a thorough report on the repairs of my vehicle. I really found the shop to be very professional and I’ll continue coming back.Thank you C&J.Mike D.
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August 2023 by Jakota Dones
Nick on the team earned every bit of this 5 star review. My car needed to have its trans rebuilt but we had to go through insurance to pay for it. So instead of me parakeeting information back and forth between my insurance guy and Nick, Nick decided to call up my insurance provider directly and get everything squared away. I had been waiting in an insurance limbo for about 7 weeks to get my car fixed until Nick was able to handle basically everything and get my car back to me within 2 weeks.Super quick turnaround time, and great customer service is what you can expect from these guys. I seriously don't think I'm going to take my car anywhere else except here from now on. Thank you so much to the team for going above and beyond to solve all my problems I really appreciate it.Service: Transmission
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August 2023 by Carollyne Sinclaire
Trust this company, They truly care. They have always made the effort to do their very best is searching out the problem and solving it. We have used them multiple times, even when we were out of town. We can count on them to be honest, hard working and always keeping us updated and price notified. We are grateful.Services: Electrical repair
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July 2023 by Vincent Marra
As an owner of a small painting company I get all my trucks worked on here at C&J in Newtown Square. The guys there are not only extremely knowledgeable but have always been able to squeeze me in when I’m in a pinch. Between brakes, oil changes, inspections, I mean you name it they’ve knocked it out of park for me time and time again. I’d recommend these guys to anyone!Services: Air & cabin filter replacement
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July 2023 by Mara
I drive a 2010 prius and my brakes failed on Sproul Rd. I pulled in to fritsch’s service shop and was told it needed a brake flush and new FRONT brake pads. However they’re not comfortable with hybrids so I had to go elsewhere: enter C&J’s. I call them because they’re near with great reviews. They kindly offer a tow to the shop, nothing but professionalism and great service so far.Then I receive the estimate: $4500. Mind you, I got my car for less than 10k and I’m being asked for HALF THE VALUE OF THE CAR in service charges. They want to replace rotors, brake pads, and calipers on all 4 wheels, replace engine and cabin filters, spark plugs, and so on..Now, forgetting that I just had the rear pads and rotors changed this spring, AND the cabin and engine filters were assessed as being clean when I got an oil change last month, let’s assume that ALL of the service was indeed necessary. $4500? Are you serious? Did that not seem like a bit much at all? Did you guys think I had 5 grand laying around to just drop on a 2010 PRIUS?? I could actually just abandon the car and pay down half the value of another Prius with that money??When I got the rear rotors and pads changed earlier THIS year they charged me $500 TOTAL for the job.But you know what? Maybe it was a mix up! I did notice that the vehicle listed on the estimate was 2022 Jeep Wagoneer, and that would make more sense given the pricing, so I asked about it. I was told “Oh don’t worry about that! Everything on the estimate is priced for a Prius, it’s like that on my computer, don’t worry that a different car is listed on the estimate.”???Miss me with that, ya’ll must have thought I was some kind of easy mark? A ditz? Idk, but either way I requested that they tow the car to my home and told them I needed to “save up” the money to pay their absurd request, and that I would bring it back when I had the money. Then they say “Oh are you sure about that? You’ll have to pay an extra tow charge for $210”Oh no! Not an extra $210 dollars! I better just give you 5k instead to avoid paying the extra towing fee! Paid $600 to tow the car to a trusted mechanic in NJ. Brake flush and new brake pads for a grand total of $300. Should have done that in the first place. My mistake for thinking I could get service without getting ripped off in my local area.Maybe none of this is what it looked like, I’ve noticed this shop replies to many of their reviews and maybe I’ll get an explanation from you guys as to why this all played out this way, and maybe it will make sense and maybe I’ll delete my review afterward because I’m crazy.I guess we’ll have to see!
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July 2023 by Christine Gallo
If you are looking for that shop that knows your name, the Newtown Square shop is that place. The staff is very helpful. I recently had an issue where the tire pressure went low for one tire. They were extremely busy dealing with the Monday morning rush, but made time to check my tire and get me quickly back on the road to work. Reliable, personable and highly qualified mechanics.
