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March 2024 by David Stecco
We ordered two medium pizzas and when my wife went inside to get them it appeared they forgot to make one of our pizzas. It was hastily made and when we went to eat it when we got home it was RAW. I understand sometimes things can be missed and they made our pizza late, but you have to make sure it is cooked. This is unacceptable and I will be contacting dominos management.
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March 2024 by Tom Foreacre
If I could give a 0 I would. I went a month or so ago on a Saturday at 3 no1 was their .Tonight I ordered on the web and after 30 min my order was canceled. I called and got no answer.
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March 2024 by The Hoopes
Well, what can I say that hasn’t already been said by other reviews about how ridiculously long the delivery time was. I understand Saturday can be a busy night. I worked at a Dominoes over 20 years ago. But 3 hours? Come on, man. Ordered a pizza for my kids at 7:30, and by the time we got the order, my one daughter was asleep in bed. They did acknowledge how it things could have been better in an email and sent me a coupon code for my next order (if there is one. Maybe a weeknight instead of the weekend for me.) But they should somehow give you an HONEST estimate how long delivery times are going to be, so customers can maybe order something from somewhere else for dinner and not be too disappointed—along with possibly making our day a bit worse— and then maybe Dominoes could keep from losing more customers. Just a thought, guys.
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February 2024 by Brandon Emmons
This location is not staffed enough to meet basic expectations. Over the last few months we have tried to order from the Newtown Square store. We experienced long wait times just to find out there is no driver for delivery, or the location is closed. The past two times we waited an hour to just to discover we would need to order out somewhere else. The online ordering app will allow you place an order for delivery even though they dont have a driver and takes your money. It will not let you provide feedback because the order is still in the que. I frequently pick up my own orders and would like to know before I put my order into the automation void that delivery is not an option.This is not a dig at the only staff member that is present, they are doing their best. Unfortunately running a store takes more than single person and they are not being provided the tools they need to succeed.
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February 2024 by Stephanie
Ordered at 8:22 on Saturday and was given a 30-40 min wait time. After an hour and a half we gave the location a call and couldn’t get a hold of anyone. After almost 3 hours we drove to the location and all the lights were on, said open, but door was locked. It is now Sunday and we still have not been able to contact anyone, including any sort of general customer service. Not sure how this location is still operating, save yourself the headache and order elsewhere.
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February 2024 by Brianna Gamer2017
Best pizza ever it only took like 10 min and when we got there are pizza was
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January 2024 by Alvi Bhuiyan
I ordered a medium cheese at 3:32, then when i arrived at the store at 4:25, it was still being processed. It was not even in the oven or cooked. I also trying going into the store but it was lock when the sign is lit up OPEN!!! APPARENTLY THERES NO ONE IN THE STORE.
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January 2024 by Binder Judge
Order for delivery after 45 minutes tracker said order cancelled and I called the store and they said they have no
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January 2024 by Remeez Backer
Delivery from this location can take up to 2 hours for cold pizza. Don't even bother ordering.
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December 2023 by Kelly B.
I love this pizza so much. It's not the greatest pizza I've ever had but it's just dominos pizza. We also order pepperoni and there was plenty of pepperoni on the pizza. The pizza was made with in 10 minutes. When I went in the man was very friendly I told him my name and he got my pizza and I left. When I went in there was a very romance date going on.
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December 2023 by Mac Morgan
The constantly cancel orders, I have had an order cancelled 3 times in the last month.
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December 2023 by Not Available
I haven't had to much of any trouble. Always my concern is if the crust is baked and always is when I visit. The only issue is I feel like I'm missing sauce everytime. Ordered to-go pan pizza with cheddar and pineapple
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December 2023 by Marge Ebbecke
Unfortunately we picked an evening when new management was still training staff. Normally this was a great place go delicious pizza anytime. However, the pizza I received was awful. It was hard, barely sliced thru, no seasonings, tasted very bland.immediately called and asked to speak to the manager. He told me he was very sorry that they were working with new trainees and that some of them were not as adept at their jobs. He offered to send me another pizza as soon as his driver got back. I declined and suggested that he contact the pre-virus owner and find out how he did it.With all the advertising Domino’s does on tv you would think they would have a fully trained staff available for the store.I hope they get their act together or we’ll have to drive to Havertown the next time we want Domino’s.
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December 2023 by Matthew Roy
This store is understaffed, but is also taking orders which means your order will most likely be late. Our 19 minute delivery estimate was actually more like 1:45 and the boneless wings were so small there was less chicken than a kids meal at McDonald’s, but at a higher price. This is an easy pass in my opinion and you should go elsewhere.
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December 2023 by Rachel K.
The Newtown Square location is just plain awful. 2.5 hours and a guy telling me to just keep waiting and still no food ?