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December 2023 by Bill Forman
Delicate medical equipment left on the wet ground near the street where it could be easily stolen, rather than on the front porch. Shipping box was wet and dirty.
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August 2023 by Allison F.
Very friendly! Great open hours.
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March 2023 by Christopher Petersen
I had to get posters printed (I had previously used a company in NYC called Printique) and this was my first time using FedEx for high quality photo/card stock prints. Kerensa was extremely courteous, helpful, and professional. She showed me different options, explained pricing, and worked with me after running a test print to dial in a border issue on the poster to get the remainder of prints looking perfect. I will never use the NYC printer I had previously gone to again. I will always go to FedEx for prints like this from now on! *She also did all of this during a busy rush (which looked worse than it was) and was extremely patient and performed all of these tasks in about 5-6 minutes tops. Excellent service from top to bottom!
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December 2022 by A330 Girl “A330Girl”
What a great experience! I wanted to ship some awkward shaped gifts. As soon as I walked in, Alanna offered to help, but I figured I could pack them myself. As Alanna saw me struggling with my odd shaped items, she offered to help again and I agreed. She carefully and expertly packed my items while I tried packing other items into a different box. Josh, the manager, started processing my shipping information and noticed the brown box I had packed. He immediately realized he could save me money by repacking those items in a white FedEx box. He asked Alanna to repack my brown box which she happily did right away with the help of her colleagues Kerensa and Ruth.The whole staff here is so friendly and wanting to help customers as much as possible. I would certainly trust them with shipping your precious items carefully and affordably. Thank you!
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September 2022 by Talia Leggieri
Alanna, Aaron, Kerensea and the entire the staff are so pleasant, patient, and knowledgeable! I’ve worked with them twice on big printing projects as well as shipping out packages and they made everything so smooth and easy. The store is also very clean.
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August 2022 by J F.
Very friendly and thorough workers! Really take the time to explain everything and wrap carefully!! Highly recommend...
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May 2022 by Serena Lekan
The people here are so helpful and very sweet--- I have not had an unpleasant experience here even when they told me I couldn't send something to Australia because there were restrictions in place. After all, it's not their fault some countries close their borders sometimes. Anyway, it's always nice to be helped by the employees here
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April 2022 by Edd. G
Very smooth process every time I go
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April 2022 by Edlira Gega
Very smooth process every time I go
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January 2022 by Becca Love
What a great store. We were in during the snowstorm today and Alanna provided us with outstanding service and was so, so kind. She went above and beyond. Great place!
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January 2022 by Aaron Pride
Great people at this fedex. Very patient and helpful in getting my package out despite my complete and total lack of preparation.
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October 2021 by Kurt Levins
On Saturday I brought a FedEx overnight preprinted return mailer in to send a saliva test to the processing lab. Staff told me they can’t except them, use the FedEx box across the street they have a 3 Pm pickup. Went over to the box and saw they only have Mon-Fri pickups. Drove to Springfield FedEx store and they gladly took it, assured me it would go out today, and gave me a tracking number. Why do you put untrained people in a store that don’t know your policies? Next time I’ll use the priority mail label instead. What a waste of my time!
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April 2021 by Rebecca Love
What a great store. We were in during the snowstorm today and Alanna provided us with outstanding service and was so, so kind. She went above and beyond. Great place!
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April 2021 by Rich DAmico
friendly staff ,
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March 2021 by Becca McClellan
What a great store. We were in during the snowstorm today and Alanna provided us with outstanding service and was so, so kind. She went above and beyond. Great place!
