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“I have gotten multiple screen repairs both Android and Apple products and this is the place to go. They repair and sell, so go check it out.
Clean and professional environment.”
“I was in dire need of a new phone and was looking for a new Samsung. I have been a loyal AT&T customer for decades and never consider going anywhere else for a phone. I called the Wayne, PA store and spoke with Edvard to inquire what would be the best replacement for my 5-year-old Samsung 10+. Got the info I needed and stopped in a couple days later. Edvard was the best, completely knowledgeable, personable and professional. I am a bit of a techno-idiot (due to my age) and Edvard was very patient and knew the products. Since I haven't bought a new phone in a while I was pleasantly surprised at how fast the info transfer was from my old phone to the new S25+. I was never a fan of auto-pay but that's how it's done today so Edvard set that up for me. If you are looking for a new phone don't hesitate to come to this store.”
“AT&T Wynnwood was great to work with. I was having issues with my phone turning on and off but Shah was able to bypass the issues on my current phone to transfer everything to my new phone and I’m going home with a working phone. Strongly recommend working with Shah!”
“I upgraded my iPhones at this location a year ago. I have always had a good experience with the manager Jay and his staff. I stopped in today to replace a screen protector and a camera protector and Mark was super helpful. Thanks!”
“I had the best experience at the Verizon store in Berwyn PA thanks to Charlie. We have recently switched to YouTube FIOS from regular cable and the learning curve is rough. We had some issues trying to figure out how to set it up. The original rep who sold us the plan was fine/just ok …but Charlie’s customer service was exceptional. He went above and beyond to help us with the set up. I can’t thank him enough for explaining everything, being patient and taking the time to help us. Highly recommend Charlie for anything you are buying or troubleshooting.”
“A spill got liquid in my charging port right before a big road trip. Dylan hooked me up with a quick cleaning and I was able to get o the road with a working phone!”
“Jahmere was super helpful and in formative! He was very patient and explained to me the benefits of my account, and what the Teacher’s Appreciation discount would affect specifically. He was very kind! 5/5 do recommend!!”
“Makhii was the best consultant I have worked with in a long time! Patient, knowledegable, polite, offered suggestions. Makhii spent at least an hour with me while handling other customers and was really exceptional!”
“My son had a issue with his phone. And needed to change his services. The rep on Sunday 10/22/23 at the store on west main really went above and beyond to help him. She worked past her scheduled closing time. Kudos to her!!!”
“Bobby was great to work with. Having issues with your phone and getting a new one is never a fun process but he made the process smooth and easy. Would definitely recommend.”
“Came to this location because I had issues with my eSim and was extremely frustrated with the fact I went over a week without any service with Metro PCS and having several reps fail to resolve the issue. But Soliman was able to fix the issue within a short period of time!! Much respect to him for being competent and understanding of my situation. That guy deserves a raise and a promotion, that’s my honest opinion!”
“I went into that Verizon store with so many problems and Jeff, who I believe is the manager, went out of his way to straighten them all out for me. I left a very happy customer.”
“Aliza was fantastic at helping me get my phone traded in for the 16 which I have bought. She also was able to get me on a cheaper plan being 70 years old and advise me about free Internet that’s going on called 55+! she is a manager of many stores and she really knew everything that was out there!I feel very lucky to have gotten her when I went in the store. My friend Robert was also with me and we were considering possibly having a plan together and then getting free Internet so much cheaper than Comcast!”
“The team at this Verizon store was super helpful and attentive … honestly, they could have sold me a horse and I would’ve said yes! Great service, friendly staff, and made the whole process easy.”
“Hakeem did an amazing job in assisting us upgrade our phones. He was very personable and efficient. It’s hard to come across great customer service these days so it was refreshing to work with him.”
“I had the best experience at this AT&T. Tiff was the young lady that helped me she was super welcoming, knowledgeable, and patient my experience was super fast and efficient I even met with her manager who was also a pleasure I highly recommend coming here and having Tiff take care of you.”
“I want to express my deepest appreciation to Alim and Phil. I came into the store with a lot of anxiety relating to transferring my work phone number to a personal number and getting a new personal phone. They were extremely understanding, compassionate and helpful in working with me to achieve this every step of the way. They are extremely patient and truly provide the best customer experience I have ever experienced. I felt that they had me covered every step of the way. They are absolute experts technically and approach customers with compassion. You are very lucky to have such top notch employees and I am now a new and proud AT and T customer for life. Thank you from the bottom of my heart to Alim and Phil. Fern”
“Went from 5 stars to -1. Went into this store today and tried to change my pin. Manager she identified herself as is very rude and unprofessional. Since I don’t know her name — black woman with red hair. I’ve dealt with the previous manager and every store associate her has always been helpful. When I asked her for her name she refused murmullé times to provide it and said “I don’t need it”.
This person should not be in any position of leadership. Disappointing and I will me making a complaint to the BBB
Update: My review from earlier you can disregard. Daniel the Manager and Chris are wonderful, and the complete opposite of the previous negative experience I’ve had this location. With Dan in charge, the store vibe is positive, , professional and both Chris and Dan go out of their way to help you.”
“Thank you Mohamad! Loved everything about my experience at this Simple Mobile location. They had exactly what I was looking for at the most affordable price! Every one was very professional and knowledgeable about their products. Mohamad is super friendly and kind. Also, the process was extremely fast, not like other phone stores where you wait around for hours. I highly recommend this Simple mobile location, you will not be disappointed!”
“I've had to visit this location for help transferring service from my old AT&T phone (purchased on Amazon) to a new one on two different occasions. The employees were extremely helpful, both times. Today Damon assisted me. He was knowledgeable and professional. I think he deserves a shout-out!! Thank you Damon!”
“How's everybody doing? This is DJ Sean. My PlayStation 5 has burnt out. And I brought it here to this store. It took them a month, but they came through. Not only came through, they made me very happy. They fixed my PlayStation 5. I give them 10 stars, they will make it happen. I have already told my friends to Bring their PlayStation here.”
“Thank you Noah, cricket wireless is blessed to have you as a POSITIVE experience with porting over my old carrier too cricket in customer services in great hard work for me in a (flawless experience) in customer service you provided me... Now October 11, 2023 my additional visit all went excellent as always you should be most proud of Mike and Ain't, 2 beautiful young men (they are representatives of gentlemen and scholars) kind and considerate and gracious you are very blessed ou cricket wirelessThank youNorman”
“I don't usually do reviews but I brought my touchscreen laptop in because the screen was cracked and I wasn't able to use it. My laptop is fixed and working perfectly fine. I'm happy with the customer service and the screen repair. I recommend coming here if you need a screen repair. Thank you for fixing my screen.”
“Money saving plans with pretty good coverage be AT&T's network. $35 service with some airtime and to all other costs All taxes are included in the $35 reasonable customer service”
“The gentleman Bruce that helped me was very nice, patient polite knowledgeable and very professional… I had a lot of bad experience in that store he was a pleasure to deal with!”
“Store manager Zara told me to do the survey I love her service very professional quick and easy bought a new phone case and screen protector 10 out of 10 for her”
“Alliya and Noman were super helpful got us great deals and even stayed 45 minutes after we closed to insure my phone number transfered over. Give these guys a raise!!”
“Ok so was quick to give a bad review about my experience at a different AT&T store, the 778 W. Sproul Rd., Springfield, PA, which was so horrible this past Sunday. Now this AT&T store, which is actually closer to me, was a completely different experience. A representative named Jordan at this store was actually pleasant and helpful, unlike the people at 778 W. Sproul Rd. who are there to try to take advantage of you with purposefully deceptive sale practices. He was able to help us undo and correct the nightmare that 778 Sproul Rd. had created for us. Jordan and another rep there, a female who I wish I remembered her name, were extremely knowledgeable and understanding. They restored our faith in AT&T as a business and our service provider. Thank you so much to Jordan he provided excellent customer service and exceeded our expectations. We will be doing all of our business there in the future!”
“Josiah spent a considerable amount of time listening to my father who is grieving and suffering from symptoms of a stroke.He spent the time listening to him knowing that he might miss sales. Josiah fixed my Dads phone so it was easy to use. He is amazing.”
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“Darryl is a superstar. I’ve always had good experiences at the Verizon store in Newtown square, with Theo, and others in the past. The last two times my family and I went there, Darryl helped us. He not only helped us, he took the time to explain important details that helped us maximize our plans. One of the last times Darryl helped us, he wasn’t even making commission because it was a phone issue. He spent an hour with me and kept me relaxed when I was sure I had lost 12 years worth of pictures. He helped me figure it out and saved my iCloud backup data and all those pictures started flooding back into my replacement phone. No commission - just total professionalism. I gave him a bear hug! What a stand up dude! Theo was great too. THANK YOU DARRYL!!!”