“This store has, by far, the best sale people and customer service that I have ever experienced with AT & T, and I have been an AT & T customer for a VERY LONG TIME.”
“I totally recommend going to ez phone repair in Narberth. It feels a whole lot different. I have been going to ez phone repair since it first opened in 2016. Idan and sori are nicest people ever. Most cell phone repair shops do not care about you and more about the money. While with idan and sori it feels totally opposite. They care about you more than money. I would give this store infinite stars.”
“Amazing customer service every time I have been there! Joseph helped me this morning solve 10 different problems with kindness and a lot of patience! He even saved me money on my bill! HIGHLY RECOMMEND!”
“I had the best experience at the Verizon store in Berwyn PA thanks to Charlie. We have recently switched to YouTube FIOS from regular cable and the learning curve is rough. We had some issues trying to figure out how to set it up. The original rep who sold us the plan was fine/just ok …but Charlie’s customer service was exceptional. He went above and beyond to help us with the set up. I can’t thank him enough for explaining everything, being patient and taking the time to help us. Highly recommend Charlie for anything you are buying or troubleshooting.”
“A spill got liquid in my charging port right before a big road trip. Dylan hooked me up with a quick cleaning and I was able to get o the road with a working phone!”
“⭐⭐⭐⭐⭐
Excellent Service from Kenyatta at Verizon!
I recently visited the Verizon store and had the pleasure of being assisted by Kenyatta. From the moment I walked in, she was warm, professional, and genuinely helpful.
Kenyatta took the time to listen carefully to my needs and explained all my options clearly without any pressure. She was incredibly knowledgeable about the plans, promotions, and technical details, which made my decision-making process so much easier. Her patience and friendly demeanor turned what could have been a stressful visit into a smooth and positive experience.
Thanks to Kenyatta’s expertise and excellent customer service, I was able to resolve my issue quickly and even upgraded my plan with full confidence. She went above and beyond to make sure everything was set up correctly before I left.
If you’re looking for outstanding service at Verizon, I highly recommend asking for Kenyatta. She truly represents the best of what customer service should be — kind, competent, and caring.
Thank you, Kenyatta! Keep up the fantastic work! ?”
“Marc was great work with. I hate getting new phones but he was very helpful and made the process really easy. I accidentally deleted all of my text messages the following day and he helped me restore them. I watched him interact with some older customers as well and he was very patient and kind to them through their phone issues. Highly recommend this location and Marc in particular.”
“My iPhone 15 pro’s battery sadly died after 15 months unexpectedly and I was not eligible for an upgrade. As a full-time working mom, being without a phone is a nightmare. Jahmere helped me through all the hurdles I had to overcome with a dead phone to creatively solve for my issue. I greatly appreciated his help.”
“I am an elderly woman who recently sought help with purchasing and setting up a new iPhone. A Verizon rep named George provided the kind of help and support that made my experience very positive. He is truly a credit to Verizon!!”
“I just got a new phone at this store over the holidays with the family. Usually a dreadful experience was made very easy by the whole staff there. It was quick, informative, and even fun! I’d go back.”
“This store is the best! Ahmed was so courteous and helpful. It’s nice to know there are still genuine people in our society. Thank you Ahmed I’ll definitely be back!”
“During my visit at the AT&T store in Brookhaven. I was helped by Caleb. Caleb was very professional and helpful. Also very patient with all my questions. He was helpful and insightful. I would refer him to anyone and definitely would use his assistance in my next time in the store. Five Stars for Caleb.”
“Thank you Mohamad! Loved everything about my experience at this Simple Mobile location. They had exactly what I was looking for at the most affordable price! Every one was very professional and knowledgeable about their products. Mohamad is super friendly and kind. Also, the process was extremely fast, not like other phone stores where you wait around for hours. I highly recommend this Simple mobile location, you will not be disappointed!”
“Hakeem did an amazing job in assisting us upgrade our phones. He was very personable and efficient. It’s hard to come across great customer service these days so it was refreshing to work with him.”
“I want to express my deepest appreciation to Alim and Phil. I came into the store with a lot of anxiety relating to transferring my work phone number to a personal number and getting a new personal phone. They were extremely understanding, compassionate and helpful in working with me to achieve this every step of the way. They are extremely patient and truly provide the best customer experience I have ever experienced. I felt that they had me covered every step of the way. They are absolute experts technically and approach customers with compassion. You are very lucky to have such top notch employees and I am now a new and proud AT and T customer for life. Thank you from the bottom of my heart to Alim and Phil. Fern”
“The young lady who works here has been a great help! I upgraded my phone on 12/24/2024, and she transferred all of my information. She is very knowledgeable, helpful and kind!”
“Went from 5 stars to -1. Went into this store today and tried to change my pin. Manager she identified herself as is very rude and unprofessional. Since I don’t know her name — black woman with red hair. I’ve dealt with the previous manager and every store associate her has always been helpful. When I asked her for her name she refused murmullé times to provide it and said “I don’t need it”.
This person should not be in any position of leadership. Disappointing and I will me making a complaint to the BBB
Update: My review from earlier you can disregard. Daniel the Manager and Chris are wonderful, and the complete opposite of the previous negative experience I’ve had this location. With Dan in charge, the store vibe is positive, , professional and both Chris and Dan go out of their way to help you.”
“I’ve found this place through Google and happy that I did as I was initially unaware of this establishment. I brought my phone in due to my screen not working. Upon meeting the owner, he is very pleasant, professional, and informative. I then left my phone with him in hopes of fixing it. Sadly, the issue with my phone was beyond their scope but I truly appreciate the honest effort in fixing it - as well as the owner not charging me (not even for labor) due to being unable to fix the issue. I fully support any place that works with integrity like this. I highly recommend this place to anyone. The owner even recommended a place to me to help fix my now motherboard issue.”
“Brandon helped me fix my phone. I was very discouraged and thought I wasn't going be able to get into my phone working. Even over the phone they wouldnt help. He helped me and another guest and we both left extremely satisfied. Thank you Brandon for everything.”
“I was in need of a new cell phone. My brother referred me to Mr Sayd. I was very well cared for by Mr Sayd. He was very informative, patient, and knowledgeable of the product I purchased. Mr Sayd, walked me through the process and if I had any problems to contact him. Great customer service. This store does need help because everyone is giving there full attention to the customers. Thank you”
“Wanted to share a wonderful customer service experience I had today!! Kerry at the Verizon store on Ridge Pike was super! Very professional and willingly to help me!!”
“It's a good place I just got my Motorola moto G power 2026 5G phone on Wednesday when I poured my number over to cricket wireless coming from metro by T-Mobile the service person was a nice person I'm loving this phone”
10:30AM - 6PM
8 N Lansdowne Ave, Lansdowne
Mobile Phone Accessories
“I don't usually do reviews but I brought my touchscreen laptop in because the screen was cracked and I wasn't able to use it. My laptop is fixed and working perfectly fine. I'm happy with the customer service and the screen repair. I recommend coming here if you need a screen repair. Thank you for fixing my screen.”
“Money saving plans with pretty good coverage be AT&T's network. $35 service with some airtime and to all other costs All taxes are included in the $35 reasonable customer service”
“Went in to trade in a phone and brandon the manager was very helpful. He checked my account to make sure everything was correct and also gave me options for new phones. He was friendly and I would recommend this AT&T location to anyone in Phoenixville.”
“My father was switching phones and needed his Sim charged to an esim. The gentleman was very helpful, he took care of us quickly & efficiently! The total amount of time spent in the very tidy, green store was 10 minutes. All in all I recommend this store on Chester Pike in Folcroft to everyone.”
“If all customer service reps were as pleasant and helpful as Rivens and Tre are at Verizon store in Norristown, the world would be a better place. Their knowledge and patience when working in a busy store are great examples of what good training produces. Congrats to their manager Tommy Beiser.
Thank you guys so much for an enjoyable experience buying a new phone. Bonus for all.
Patricia Bader”
“Ok so was quick to give a bad review about my experience at a different AT&T store, the 778 W. Sproul Rd., Springfield, PA, which was so horrible this past Sunday. Now this AT&T store, which is actually closer to me, was a completely different experience. A representative named Jordan at this store was actually pleasant and helpful, unlike the people at 778 W. Sproul Rd. who are there to try to take advantage of you with purposefully deceptive sale practices. He was able to help us undo and correct the nightmare that 778 Sproul Rd. had created for us. Jordan and another rep there, a female who I wish I remembered her name, were extremely knowledgeable and understanding. They restored our faith in AT&T as a business and our service provider. Thank you so much to Jordan he provided excellent customer service and exceeded our expectations. We will be doing all of our business there in the future!”
“Josiah spent a considerable amount of time listening to my father who is grieving and suffering from symptoms of a stroke.He spent the time listening to him knowing that he might miss sales. Josiah fixed my Dads phone so it was easy to use. He is amazing.”
“Mr Daryl is a wonderful person. He was v helpful and courteous. He took his time to solve/resolve my problems and issues patiently and professionally. He has lots of patience and good knowledge to explain and answer my queries and questions. I was happy to get tech help service from Daryl.”