“Muhammad was excellent!!! He was extremely knowledgeable and helpful throughout the whole process of transferring my plan to AT&T and upgrading my phone. Thank you Muhammad you’re the best!!”
“Such great service ! I always walked by and now I really needed to check my phone for water damage . They dried and checked my phone in less than 10 mins I was out ! I’ll be a regular for sure !”
10AM - 7PM
535 Lancaster Ave, Berwyn“i feel compelled to give major kudos to both Josh and Randall at the berwyn store!!Typically the service is good there .. This time it was stellar and incredibly informative in a very patient manor.I cant say enough about these two guys.Great customer service - I just brought a friend in today because i know they will take care of her as well.”
“We are so thrilled that we stopped into the Wayne store. The gentleman helping us was incredibly helpful and knowledgeable.I would highly recommend using this store to anyone looking for a phone and or service. Thank you again!”
“My experience at the Havertown Verizon Wireless store has been nothing short of excellent! I needed a new phone to replace my 8 year old Samsung S8. I was helped by Jailane and she was the best! She has thorough knowledge of the phone I chose and the plans available through Verizon. She answered all of my questions to my satisfaction and did it enthusiastically and with a smile on her face. I recommend her highly!”
10AM - 7PM
259 Swedesford Rd, Wayne“I walked into an At&t because my account was compromised and he helped me set up a new account with a brand new phone. Harry helped me out and he was real helpful and attentive.”
“Just left store & was WOWED by exceptional customer service from Jay & Daniel. My phone had conked out - Jay fixed & explained it to me!!! Helpful & very friendly A++++ Team!”
“My son had a issue with his phone. And needed to change his services. The rep on Sunday 10/22/23 at the store on west main really went above and beyond to help him. She worked past her scheduled closing time. Kudos to her!!!”
“A man named Hareem assisted me with my phone trouble. He was knowledgeable and pleasant, and though he had many customers to tend to he got to everyone in a timely manner. I would highly recommend the Total Wireless Store.”
10AM - 7PM
6944 Market St, Upper Darby“Thank you Mohamad! Loved everything about my experience at this Simple Mobile location. They had exactly what I was looking for at the most affordable price! Every one was very professional and knowledgeable about their products. Mohamad is super friendly and kind. Also, the process was extremely fast, not like other phone stores where you wait around for hours. I highly recommend this Simple mobile location, you will not be disappointed!”
“Was on phone with AT&T Technical support for hours, problem not resolved. Josiah fixed my problem in less than 5 minutes and insisted that I add a pin for security and helped me do it.”
9AM - 7PM
314 E Lancaster Ave, Wayne“Christian was incredibly helpful, pleasant, and kind. He went above and beyond his duties when he ran out to the Berwyn Verizon to get the phone I was looking for (mind you, it was flooding and raining outside). I offered to get it myself but he was insistent. This made the process of getting a new cell phone and getting everything transferred over so much easier. I will ALWAYS go to this Verizon just for Christian!”
10:30AM - 7PM
1731 Wilmington West Chester Pike Suite C, Glen Mills“Josh is a life saver. I was on the phone for 2 hours with AT&T support for what Josh did in less that 5 minutes in the store. I would not even call their customer service line. Just go see Josh! He is wonderful!”
10AM - 7PM
225 Lancaster Ave, Frazer“Bought a phone on sunday, January 14th. Service person was not to my satisfaction.Came back and Marc C. Was great. Fixed the problems and was very nice to work with. Got all my photos as well as many other things back.Thank you Marc.”
10AM - 8PM
117 S 69th St, Upper Darby“I met a lovely lady by the name of Quilla and she was the best sales representative of the day. The service was impeccable which made me want to extend my service with At&T. This was a store location in Upper Darby on 69TH street just outside Philadelphia.”
“Had a really great experience over the weekend. I had an issue with my phone and the staff was super friendly. They even had snacks and water for me and my kids and the new manager, Phil, was very charming and helpful. I even enjoyed the old school R&B playing, made me think of old times. I will be recommending my friends to come here from now on. This store is a hidden gem in town. Give everyone there a raise!”
10AM - 7PM
415 W Ridge Pike, Conshohocken“This was the best experience I’ve ever had at cell phone store. Dominic is an outstanding employee. He was extremely friendly and willing to answer any question or address any issue that my party had for me. Dominic was an absolute pleasure to work with. As long as he’s here I’ll go here for all of my cell phone needs.”
“Probably the best retail customer service I ever had. I went there to switch carriers and Alyssa who I believe is the store manager was friggin awesome. She was so friendly and patient and very knowledgeable. She went above and beyond to help me out and I was extremely impressed with her. She needs a raise her own store or something. It’s rare to find these days so I hope att&t realizes what they have with her and I will always go to her store as long as she’s there. I also left with a great plan and new devices with better service than I had with my previous carrier so it’s a win all around”
“The staff - Nick and Isis were outstanding! I had an unusual problem and they resolved it perfectly! They were professional and very capable - I will come back to this store for phone help in the future for sure!”
“We had an incredibly positive customer experience while shopping for a new phone and in the capable hands of Will. He was personable, knowledgeable, patient, respectful, and facilitative. It completely changed our idea about what one can expect when being helped by a staff member. Will goes above and beyond to serve customers. So impressed!”
10AM - 8PM
7610 City Ave Unit 5, Philadelphia“Money saving plans with pretty good coverage be AT&T's network. $35 service with some airtime and to all other costs All taxes are included in the $35 reasonable customer service”
“The quality of service during calls on my wife's phone has been frequently distorting. She was very upset that her phone was so different after Verizon directed us through a factory reset and not excited to leave it while the repair shop ran diagnostics. The store representative deftly handled our situation and within a few hours was able to determine that the best course of action was to process shipment of a replacement phone.”
10AM - 6PM
2829 Edgmont Ave, Brookhaven“How's everybody doing? This is DJ Sean. My PlayStation 5 has burnt out. And I brought it here to this store. It took them a month, but they came through. Not only came through, they made me very happy. They fixed my PlayStation 5. I give them 10 stars, they will make it happen. I have already told my friends to Bring their PlayStation here.”
10AM - 7PM
1936 MacDade Boulevard, Woodlyn“Solomon is a nice guy and knows how to make a person feel comfortable with what they are purchasing. He is very knowledgeable and has a great personality. I will be coming back for all my phones and extras for my phone.”
10:30AM - 5:30PM
8 N Lansdowne Ave, Lansdowne“I don't usually do reviews but I brought my touchscreen laptop in because the screen was cracked and I wasn't able to use it. My laptop is fixed and working perfectly fine. I'm happy with the customer service and the screen repair. I recommend coming here if you need a screen repair. Thank you for fixing my screen.”
“Thank you Noah, cricket wireless is blessed to have you as a POSITIVE experience with porting over my old carrier too cricket in customer services in great hard work for me in a (flawless experience) in customer service you provided me... Now October 11, 2023 my additional visit all went excellent as always you should be most proud of Mike and Ain't, 2 beautiful young men (they are representatives of gentlemen and scholars) kind and considerate and gracious you are very blessed ou cricket wirelessThank youNorman”
10AM - 6PM
418 Egypt Rd, Norristown“Shawn and Caleb were excellent to work with. I went into the store prepared to refute the typical heartless, aggressive sales pitches at retailers, but was pleasantly surprised to get courteous and professional service.”
“Store manager Zara told me to do the survey I love her service very professional quick and easy bought a new phone case and screen protector 10 out of 10 for her”
“Rich was amazing. He stayed later than the store hours to make sure my wife and I were taken care of. Very professional and knowledgeable guy. Highly recommend this store.”
“I had the pleasure of meeting, John Tripp, perhaps the BEST Verizon Sales person that I have had in the 18 years of my affiliation as a customer of Verizon.He is extremely knowledgeable with all your offers and services. He made my entire purchase very easy. Being a business owner myself, I see the tremendous value he provides.He is a remarkable asset to your company.Thank you!Paula DeSanctis, De Sanctis Builders”