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November 2023 by Christopher Marziani
This has to do with the company! Ive just been informed that due to a tech. issue, all of my money is being help until the end of the business day Monday. They have been hold all of my money for 3 days now. Apparently this is not just happening to me, many accounts have been affected. Im sorry, but since when is the bank allowed to withhold your funds that otherwise should be available. PNC your tech problems should never affect my finances, and if they do, you should make those funds available immediately. This is completely unacceptable. Looks like ill be banking with CHASE Bank, they seem to have it together."Good Evening Christopher, I would be happy to assist you today with these pending withdraws. There has been a recognized system issue we are aware of effecting some customers' accounts that may be showing duplicate and/or missing pending transactions on their account with the Miscellaneous description showing.Please be assured that we are aware of the issue and our tech department is working to resolve as soon as possible for our customers. It will likely show on the account until end of day processing Monday night before you see the transactions corrected on the account.If you have any other questions or concerns, just let us know and we will be happy to assist. Thank you and I hope you enjoy the rest of your weekend."
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July 2023 by Luke Momjian
Have been going here for years and always a positive experience
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August 2022 by Adeline Newell
I must say you hav e an assistant by the name of Joyce who not only was as pleasant as anyone could be but went above and beyond to help me with my problem , we would be so blessed if there were more like her
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July 2022 by Caitriona Duddy
By far the worst experience I’ve had with a service in my life. All the staff were very kind, I will not fault them on that. But honestly, the level of complications and head aches it took to set up a bank account completely over ruled any good qualities of the service.I’m an Irish student on a working visa in the States and went in to set up an account to be paid into. I used the Newtown Square branch in PA.First issue, the bank employee tried to set up my account as a resident. I was in the bank for an hour and a half to get a ten minute job done. We left having double checked the card was being sent to my address in PA. I was told I could have a card printed after processing (which I didn’t have time to wait for) so I called in a few days later and was told no, we don’t print cards on the spot for non residents. Then the card that went out in the mail arrived in Ireland. We went in to sort this problem and they said they couldn’t print a new one til the next day. Even though they printed one and sent it to Ireland no problem? We came in the next day and got the card. Didn’t have time to sit another hour and a half to set up online banking so it was left I’d do it at home.I go to set up online banking and I can’t do it because I didn’t provide a social. I call up to have it amended as I now have a social and I was told a number was filled in its place. I ask for this number and I’m told I can’t have it. Got transferred to telebanking, got it all ironed out. I’m at the final stages of set up and it turns out they don’t have my correct phone number. It was put in incorrectly in branch.The level of unprofessionalism and mess ups had me close to pulling my hair out. I had to call into the branch four times, call up to set up online banking three times, it just made me completely regret choosing PNC. I would not recommend the service as my experience has been terrible and any time I tried to express frustration it was brushed over. One star for friendly staff.
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September 2021 by Mitch Conner
Called ahead said I would arrive right at closing, said they would stay open. I show up right at closing, they locked the door on me.
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February 2021 by Lisa Morein
Thank you PNC in Newtown Square especially Joyce. I received the help and compassion I so needed that the Narberth branch failed to give me during an extremely stressful time.
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November 2020 by Emilee Grace
Thank you so much to the very kind tellers who helped me successfully deposit cash after having trouble with the ATM, even before the doors were unlocked. I’m so very thankful.
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February 2020 by Dan Johnson
Joyce at PNC in Newtown Sq was great with an issue I had. It would've coated me a lot of money, but she handled it within 10 minutes!!! Thanks so much, you guys are the best bank!!!
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February 2020 by Daniel Joseph
Friendly people!
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July 2019 by Benjamin Cook
I have never been. Looks like a bank. 5 stars.
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June 2018 by Comfort Benin
Quick ðŸ§
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March 2017 by Kevin Haines
Very friendly, courteous, & always a genuine smile when i walk in & when leaving.
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October 2016 by Nancy D.
Total incompetence. I called the bank to ask what address I should send a letter requesting valuation information for an account. I was left on hold twice for a total of nearly 25 minutes. Still the person had no idea so I gave up. Extremely unprofessional. Poor phone manners. Not good representives of PNC.
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September 2016 by Sean J.
Two stars for what ever reason they got rid of the coin counting machine huge inconvenience other then that can't complain just frustrated at the moment
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August 2016 by Christine Reitano
Very lovely people work here it's always a pleasure