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June 2025 by Shannon Elliott
literally the worst employees my family has encountered anywhere... rude and disrespectful the second they have to do their job (look up the insurance under a different name... like girl)
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May 2025 by Rosalia Lopez
Doctor was good, but the store is extremely expensive
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April 2025 by Kristen Lynn
If you have a prescription for glasses, it's good for! The girls at the desk were great! very helpful!
But I would DEFINITELY not go here again for an exam. Not professional, no explanations! and diagnosis was wrong!...I don't like to talk bad about people, so I will leave it right there.
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March 2025 by Carol Angelo
Great team! Helpful, friendly, nice! They were great to work with!
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February 2025 by tom ferguson
Great location, friendly and knowledgeable
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February 2025 by Daii Daii
I didn’t have a good experience with my eye exam here. The appointment felt rushed, and I didn’t feel like my concerns were properly addressed. After getting my prescription, my right eye started twitching for three weeks. I went to another eye care provider, and they found that my right eye had been over-prescribed. It was frustrating to go through all that discomfort just to find out it could have been avoided with more attention to detail. I felt very overlooked, and overall, they need to do a better job of taking their time and ensuring prescriptions are accurate.
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June 2024 by Leo Zahurak
As a Senior Citizen, this was my first time to have an eye exam at Visionworks.
The Doctor did an excellent job of slowing going over all my vision deficiencies in a slow, easy to understand explanation and in Great detail. The sales representative was also Great in the service she supplied while ordering a new pair of glasses. I would Highly Recommend Visionworks to my fellow Senior Citizens..
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April 2024 by MBK Pros & Cons
Very professional and everyone took and interest in my needs and helped me in understanding my own needs
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April 2024 by Maria Kollar
The staff was friendly and gave me their full attention.
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February 2024 by Julie Z
Don't expect any customer satisfaction. Frames purchased less than 3 months ago cracked for no apparent reason. I was told since I didn't purchase a warranty, I could buy new frames and put my lenses in them myself. Why should I have to purchase a warranty for glasses I paid hundreds of dollars for? I could see offering an extended warranty but there should be some warranty period that the customer doesn't have to pay extra.Thank you for using my annual benefit and leaving me with no usable glasses.
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January 2024 by deborah
great selection and patient empoyees
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December 2023 by Mary Khalaf
This place is the best! Everyone there is extremely helpful. They take a personal interest & answer all your questions clearly. The Optometrist is very thorough. I would recommend this business to anyone!
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December 2023 by Brett Mackrell
Staff was great, I was a walk in patient and was taken care of pretty quickly,friendly people,good place to do business
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September 2023 by Kathy C
Highly recommend this location.What a great team of employees.All went so well from the moment I walked into the store for my eye exam to the purchasing of glasses.I was greeted by Austin, I checked in for my easily made appointment via on-line booking.Was taken for my eye exam within 5 minutes by Austin. Austin explained the next 3 steps and what the 3 machines are for. I opted to not have my eyes dilated this time. Instead they have a machine that does the same procedure, if not better, for an additional $35.00.This part of the check up showed my present glasses are too strong. (I thought, yeah right. Wrong, its only a machine!!!). Austin assured me the Dr will verify the results, the machines are pretty accurate.Once finished, I saw the eye Dr who does his physical exam. Well, to my surprise, the machines were correct. The eye Dr's exam (1 or 2, 2 or 1) also came up with my glasses being too strong. The eye Dr explained my exam in great detail and explained how my eyes see different with glasses. My Mom has Macula Degeneration. We discussed this and he pulled up my pictures to show me how he knows I do not show signs of this hereditary disease.So then came the time of picking glasses. I was so glad the employees were able to give input on the glasses I was picking. (Too small, too big, too narrow). Big help!!!!!I highly recommend this location for your eye exam and glasses. It's so nice to have a group with great customer service skills and knowledge of their jobs. Every employee was busy and friendly.Great job Dr. Itabiyi, Anthony, Austin and Ivelisse.
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August 2023 by Zuzanna G.
My mom who came here for vacation recently lost her glasses, and we needed to get a new prescription for her. It took us almost 3 hours to get her eyes checked and order glasses, and we were told they can be shipped to our house. Couple of days ago we got the phone call that glasses are ready for pick up at their location... I asked them to ship glasses to the location close to my house (this time shipping them to my house for some reason was not an option anymore), and they shipped them to a store over an hour away from my house... My mom needs progressive glasses -8 with astigmatism, and she really needs her glasses ASAP
