Costello's Ace Hardware of Newtown is a locally owned and operated store committed to being a helpful part of the community. Customers consistently praise the personalized service and knowledgeable assistance that cannot be found at larger chain stores. The staff is described as very helpful, knowledgeable, and willing to go above and beyond, offering expert advice on projects like paint color selection and product use. They provide hands-on help, from walking customers through how to use equipment to ensuring perfect color matches. The service extends to delivery, where staff ensure products arrive in perfect condition and thoroughly explain everything to the customer. As the helpful hardware folks in the neighborhood, the store offers a convenient shopping experience with quality products and personal service from local experts who are considered a real asset. Customers love the store and definitely plan to return.
Kyle was very helpful. He not only answered my question, but went above and beyond to help me. Excellent work!
November 2025
Amazing service from Bruce!! I had 2 unique screws for a light fixture and he took the time to grind them down and sand ends so they would fit for me! He was so friendly and kind – I will definitely be back!
November 2025
Great service and helpful workers at Ace Hardware in Newtown