Costello's Ace Hardware of Newtown is a locally owned and operated store committed to being a helpful part of the community. Customers consistently praise the personalized service and knowledgeable assistance that cannot be found at larger chain stores. The staff is described as very helpful, knowledgeable, and willing to go above and beyond, offering expert advice on projects like paint color selection and product use. They provide hands-on help, from walking customers through how to use equipment to ensuring perfect color matches. The service extends to delivery, where staff ensure products arrive in perfect condition and thoroughly explain everything to the customer. As the helpful hardware folks in the neighborhood, the store offers a convenient shopping experience with quality products and personal service from local experts who are considered a real asset. Customers love the store and definitely plan to return.
The worker McKenzie there is super nice!!!! Very great customer service you don’t always get that at these retail stores!! You need more employees like her for sure 😊
March 2026
Anne at Costello's Hardware in Newtown was Absolutely Fantistic tonight. She is one of their Shinning Stars.
December 2025
I really took this survey because I wanted to leave back some feedback that I think you guys.I love these hardware in newtown.It's a wonderful store, but you need electric.Doors, you need automatic doors to open up.When the customer gets to the door that would be fabulous.Electric doors, automatic doors is a necessity.Thank... read full comment
