Costello's Ace Hardware of Newtown is a locally owned and operated store committed to being a helpful part of the community. Customers consistently praise the personalized service and knowledgeable assistance that cannot be found at larger chain stores. The staff is described as very helpful, knowledgeable, and willing to go above and beyond, offering expert advice on projects like paint color selection and product use. They provide hands-on help, from walking customers through how to use equipment to ensuring perfect color matches. The service extends to delivery, where staff ensure products arrive in perfect condition and thoroughly explain everything to the customer. As the helpful hardware folks in the neighborhood, the store offers a convenient shopping experience with quality products and personal service from local experts who are considered a real asset. Customers love the store and definitely plan to return.
What a great experience! Extremely helpful and friendly and professional. My shopping time was fast and I bought exactly what I needed to buy, wirh the help of a great sales associate and cashier.
September 2026
Cashier was very helpful as I arrived to locate the items on the system to be able to tell me which aisle I needed to go to.
August 2026
Costello's Ace hardware is one of the best hardware stores I've been in, they have had several obscure things ive needed in a pinch. Super friendly and knowledgeable staff.
