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September 2024 by Neil Schultheis
Very rude and unprofessional. We need better training here. The patient journey experience is the most important thing. Clearly this facility can do better. It’s time to hire.
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September 2024 by Jessica Ricciardi
If I could give this place 0 stars I would. I needed a test that took place once an hour for 3 hours, book the only appt at 9:15. When I got there they turned me away becusse they take their lunch break at 12:00. Ok that’s fine take your lunch break but it shouldn’t allow me to make an appointment at that time for this test then.
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July 2024 by Allen Leyman
This is the worst lab I went to. I rate it --10. Unprofessional staff including management. Front desk employee - Ashley must be fired immediately, DON'T go here!
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April 2024 by Kaitlyn Giovanelli
The nurse was very friendly, but the organization was lacking. I needed to get the 3-hour glucose test. I had scheduled an appointment, but nowhere on the Labcorp website does it let you tell them that's what it's for. The nurse informed me I should have notified her when I arrived. I was there for the 3-hour test because she closes from 12-1pm. I'm not sure how I was supposed to know that when i checked in. Then, she found out she didn't have the glucose drink anyhow, and she sent me to another Labcorp. It's not her fault. There should be a way when you schedule the appointment to make the note it's for this test. I can't be the only one this has happened to.
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December 2023 by Maria P.
OMG, I waited for over 1.45 hours for a routine blood draw. Was told she was 45 minutes behind - i guess that's in football time. Do not go here if you have no intention of staying a few hours. As I sit here, the appts here are already 1 hour behind. One tech to do everything. She is only one person - Labcorp you need to staff this location!!!!!!!!!. You have to check yourself in and then wait for her to recheck your order and insurance. I wouldn't be surprised if they have her cleaning the office too. I should have asked if I could draw my own blood so I could get out faster. Go to a different location. I finally gave up.
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November 2023 by Kim Reif
Fantastic customer service. Clean facility, professional and courteous staff.
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November 2023 by Scott Alvarez
So disappointed with this lab. I had an appointment to come in to drop off. It was closed.
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November 2023 by Lex Caton
I’ve been twice in the past year & Joan is the absolute best. I have a very big needle / doctor phobia & she by far gave me the best experience hands down. I highly, highly recommend going here & seeing her if you struggle with any sort of anxiety with getting blood taken. She made me feel so comfortable & at ease, while also respecting my own process that I usually follow of getting blood taken (including listening to music & closing my eyes). 10/10 recommend
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September 2023 by Sharon Boyle
Joan did my son’s bloodwork & he never felt a thing! She was professional & the office was clean. There needs to be more help in the office with 1 person doing front desk and drawing blood.
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September 2023 by Kim
Joan, who has taken my labs for the passed 5 years, is not only great at what she does, without flaw, but she is also professional, courteous and kind to all who she comes in contact with. She knows her craft and succeeds with the utmost care, concern and knowledge. LabCorp has the best working in its Wrightstown location. I would never go any where else.
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August 2023 by Lorraine Sgarlato
I had an appointment and there were 2 people before me. They didn’t call me for 45 minutes. I had left by then to go to work. I never saw an office so incompetent with a lack of regard for their customer’s schedule.
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June 2023 by Lynda Wayne
I scheduled an appointment on Friday 8 am for a fasting blood draw and received an automated a confirmation to arrive at 745 am. I arrived at the time that was requested and the doors were locked and no one answered the phone. Apparently they were closed but neglected to inform any patients that day despite scheduling several appointments.No one called to alert me that the office would be closed prior my appointment and no one has returned my call to reschedule or to offer a reason why they were closed.Incredibly disappointing that with all the avenues of technology they employ to allow you to "check in" prior to your arrival with a QR code and scheduling your appointment online, there was absolutely no correspondence that they were going to be closed that day. A complete and utter waste of my time and others that were also waiting with me that morning. I was concerned for others who were also fasting that morning or had medical needs that needed attention. It is shame that LabCorp could care less about the patient.
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April 2023 by Dana Aspray
I'm a difficult stick and typically very apprehensive about getting blood drawn... but Joan at the Wrightstown LabCorp location is amazing! Very gentle and kind each time I've been there and I've been using this location for a couple years now. It does seem this location would be helped by having more staff as they appear to be getting busier each time I'm there and while Joan is fantastic, sometimes she appears to be the only employee needing to handle the check-in registration and blood draws and anything else going on with appointments and walk-in's.
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March 2023 by Mary Ryan
They need way more help in that lab. One woman can't do the desk, check in, tests, paperwork. No.Myself and others don't have 2 1/2 hours to wait to be seen for bloodwork. Today the computer system was down. I've been to other Labcorps. They don't work this way. This isn't rural medicine anymore.Not the nurses fault. She needs more staff LabCorp.
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November 2022 by dep past
Great fast clean definitely my new spot for blood work
