This Rite Aid location has closed

1 Ice Cream Alley, Newtown PA 18940

About Rite Aid

This Rite Aid pharmacy receives mixed reviews from customers. Some describe the staff as lovely, nice, professional, friendly, skilled, and cordial, creating a professional atmosphere that customers have relied on for years. They appreciate being able to speak to someone for help and note the pharmacy is great. However, other customers report significant issues with service. A primary complaint is that the pharmacy is slow and usually very busy, with long in-person wait times even when prescriptions are expected to be ready. Some note the drive-through service appears prioritized. There have also been instances of poor customer service, specifically regarding prescription pricing and communication. One customer reported being charged a full price after being told a coupon was accepted, though this was later resolved with an apology and a refund after corporate intervention. While many trust this pharmacy, others find the experience frustrating and do not recommend it.