-
April 2025 by Tiara Page
I don’t know who I was speaking to on the phone but she was very rude & dismissive over me asking a simple question about my account, like she could care less and “idk not my problem” attitude . Like I had to stop mid sentence and just hang up because why treat people like that?? I don’t get it.
-
February 2025 by Kim Hoffman
After a short time of patronizing First National Bank of Newtown, my Mom and I decided to leave the bank we had used for 24 years. We are highly pleased with our decision and have found the employees at the Washington Crossing branch deserving recognition for many reasons:
- They are gracious, mannerly, caring, kind, friendly, patient, cheerful, and most importantly, neighborly.
- In all our observations, every customer is given personalized attention regardless of community status.
I believe Tracie has paved the way for First National Bank Washington Crossing to be “A Good Neighbor” Thank you, First National for continuing to be neighborly!
-
December 2024 by Karen
Tracie at the Washington Crossing branch was super!
She handled a tricky situation quickly, with ease and kindness.
-
December 2024 by Vanya's Office
I have been banking with FNBN for over 20yrs, Staff is always friendly and ready to help whenever needed.
-
December 2024 by Derek Fields
I have been a personal member of fnbtc for many years, and my company uses also uses their services. I cannot recommend the Deon square branch enough. From phone calls for change orders to talking about a new line of credit, the team is exceptional, and friendly. Don't believe me ask for Brandi, Nikki, or Heleyna they can answer any questions you may have. I look forward to many more years of banking here.
-
December 2024 by Hartsville Realty
We have been banking with The First National Bank & Trust Company for many years and have always been met with top notch service. When walking into a First National branch, you will always feel like family. The staff always goes above and beyond to ensure that your needs are met! We wouldn't bank anywhere else!
-
December 2024 by Jen Branch
I have always done my banking with First National Bank and Trust as did my mom before me. I wouldn't trust anyone else. Everyone with First National has always gone above and beyond for my banking needs. Additionally, I'm always greeted with a smile and with kindness, and I feel personally cared for. This is a unique and positive experience to have at the bank. We'd specifically like to single out Kevin Dolton for all of his help, his warmth and good character, and his professionalism. I highly recommend First National for all personal and professional needs.
-
February 2024 by Lise
Nice people but technologically in the dark ages. ATMs cannot accept business size checks. ACHs take days to clear. No way to automatically set up travel alerts to use ATM machines overseas. The final blow - internal error changed my email and sent emails to an address that is not mine. I only hope it is nobody elses.
-
October 2023 by Dianna Kelly
Ben with FNBN since 14yrs old (now late 40s) Id NEVER leave them! Like Family, lowwww turnover, friendly, warm, caring people xoxooxox
-
October 2023 by Ron Ricci
Very friendly and dog friendly at the main office in Newtown Borough. Always give my dog a treat.
-
April 2023 by katgirl1958
I have been banking here for well over 25 years. I mostly go to the New Hope Branch but have been to others and never had a bad experience. The Bank itself should never be based on one bad employee. When other Banks were having issues I knew this Bank was the best place for my money and business. I love all the employees and feel they have always had my best interest at heart! I would never go anywhere else.
-
November 2022 by Janet Z. JZartist
Excellent Bank, Courteous Service, Cares about their customers. A family bank that still has that down home feeling that we all yearn for in our banking institutions today. Well here it is!
-
November 2022 by Manny Buttner
Not friendly, Mgr rude and service is not good. Find another bank.
-
August 2022 by Joe Neill
Done a handful of transactions with FNBN personally and with our small business. The management team at this bank is the real deal and have earned my business moving forward. I've only been into the branch once, virtually anything you need to do can be done remotely - which is a huge plus to me. Keep up the good work FNBN.
-
March 2022 by Rachael O
Banking itself is great! No hidden fees and no minimum balances for checking accounts! I’ve been with this bank since i opened up a savings account in 1995, and yet the bankers at the Fairless Hills branch treat me like I’m bothering them. If you’re looking for good customer service go elsewhere
