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February 2024 by Jo Ann Bono
Good service, no pressure
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October 2023 by dewayne thornton
Don't use firestone they're a complete ripp off they have alot of hidden fees my work was 564 for a thermostat I wound up paying 700 stay away for your wallets sake stay away I'll be posting my receipt on Facebook and ig and this was my first and will be my last time using this ripp off garage way to much for a thermostat and the big heavy guy with white hair told me 564 over the phone then switches it up when im at the store stay far away
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October 2023 by Nancy E
East Norriton store - This place is an accident waiting to happen! Told me to make an appointment for 3 days later to patch a tire already removed from car! Associate doesn't answer phone and place is a dump. There was 1 clerk who didn't move from his seat andcdiesnt answer phone. Definitely not the Firestone I knew before.
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September 2023 by Michelle D
I was pleasantly surprised of the amazing customer service by the gentlemen who helped me out today, his name was Raheim.He was thorough and explained all that I needed in detail. What else can a female ask for who knows nothing about car maintenance.Great experience!!! I will be returning for sure.Almost forgot, he even applied coupons for me to save some money from my visit today!Happy Customer I am!!!!!
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August 2023 by Dave Margavich
I am a little late with this but wanted to call out the prompt service I received from your service manager. My car was leaking water inside. I thought it was a clogged AC drain line. I called two different places who couldn’t even see me for a week. I called your shop and your service manager I don’t recall his name, told me to come in at 2 pm. I showed up he got me in right away and less than 15 minutes said I am good to go it was a clogged line. I asked what the charge would be and he said nothing be on your way. I promised him I would give him and the shop a great review. Thanks for the prompt service!!Service: Air conditioning
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August 2023 by TheGiftThat KeepsGiving
Top Notch Professionalism. I was in desperate need of a new tire, an Raheem the manager took me in immediately an also informed me of a alignment I was in desperate need of, & for that you have gained a new customer.Thank You FirestoneServices: Tires
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July 2023 by Lly Laasri
Excellent Service and great staff!Beautiful and clean waiting area (with tv, drinks, etc) and clean bathroom an added plus.Thank youService: Tires
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July 2023 by Loretta Epps
Excellent Service and great staff!Beautiful and clean waiting area (with tv, drinks, etc) and clean bathroom an added plus.Thank youService: Tires
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July 2023 by Clo Reid
Was an unfortunate victim to the catalytic converter theft that has been going on. This shop took care of me. I heard horror stories of the part on back order for months but they found it for me and I had my car ready to go within a week. Highly recommend this location!
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May 2023 by andrew michener
Great team and great management. A well run store.Service: Oil change
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May 2023 by Santosh Kumar Turangi
Quick service.It was very near to my place. They take calls and ask you to drop by if they are available right away, which was cool.They offer state inspections providing vehicle stickers.Overall it’s a nice place to go and get your vehicle checked. There is a small waiting area where you can wait for your vehicle delivery.
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March 2023 by Cheryl W.
Very disappointed. My husband took my 2012 Fiat 500S in for an oil change. The car manual states use of full synthetic and/or part synthetic and only 5w30 oil. The guy kept arguing with my husband that it needs 5w40 and full synthetic only. So we took our business elsewhere. Disappointed because Firestone in Asheville NC where we moved from had excellent service. You lost a good future customer.
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March 2023 by Iggy Nelix
Friendly staff, knowledgeable mechanics. Quick job with pre-scheduled service. Reasonable service recommendations without sales pressure. Call 48 ahead for an appointment, or use their website, or you may need to wait as they get busy.FYI Waiting area is small, 4 chairs inside and a picnic table outside; a few fast food joints are walkable.
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February 2023 by Mz Lina Rivera
Dan , Steve and entire team here are AWESOME! If your near by I definitely recommend them! I will be back for future service!! YOU all ROCK and HEROES work here as well! Thank you so much!Services: Tires
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January 2023 by Elquis E
I was referred here from another location. When I arrived Dan was welcoming. He understood customer service, by explaining stock issue, cost and timeline. He treated everyone with the same curtesy and attention.Although there appeared to be a shortage on the "firestone all season" for my car, he assured me would try to locate it. He made some calls. Unfortunately the outcome was a tire suitable for my car. But not the same.Overall it was a good experience.
