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March 2023 by Doris Jacoby
My experience with Jackson Hewitt was excellent with no problems at all. Tina is a very pleasant person to work with.
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February 2023 by Mark R.
I wish that I could give them a -2 . Left a really bad taste in my mouth . Will NEVER use them again EVER . Non transparent , non informative , and wouldn't do anything to make the taste go away , of the way I was treated . General manager SUE ignorant, loud , uncaring disconnected . Only cared about the money that she stole from me and other clients. Will post as many bad reviews as I can. Don't do it if you want your money .
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September 2022 by T N
Avoid if you have complex tax returns. I had to return 3 times to get my paper tax returns after correcting their mistakes, which could've been filed electronically as I was told by a different agent. No signs of federal refund to this day.
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April 2022 by Steve Sharkey
Amanda Hamel prepared my Taxes and did a wonderful And Professional job. I will recommend her to my family and friendsThank you Amanda/ Steve Sharkey
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April 2022 by Tyheed Johnson
Yes I had very fun and easy experience doing my taxes with Amanda Hamel she honestly is the best and I will definitely be back next year. Thank you again Amanda
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April 2022 by DJ DEVESTATOR
Amanda was the best she made sure I received every credit possible. She was very knowledgeable and friendly, I think I found my new tax preparer for life if you need your taxes done please don't hesitate you will be very pleased
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April 2022 by simeon simeonov
First time doing taxes at this location! Amanda did my taxes, she's very professional, kind and quick! I highly recommend you do your taxes with her!
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April 2022 by CheriSaa
Amanda did a very good, and fast job and she is a friendly tax preparer. She took time to answer all my questions and explain everything to me.
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April 2022 by Armonie Pitt
Amanda was awesome she was very professional and knowledgeable with all the deductions I could receive I hate doing taxes because is very stressful she made this a smooth and easy and stress free process I will be returning next year for her to prep my taxes again
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March 2022 by Mike Diana (Mike)
Love the personal attention that was given , Amanda H was great. I had gone to hr block for the last 3 years and didn't get the same attention. I have found my new tax preparer with Amanda at JH
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March 2022 by Sara D'Orazio
I switched this year from H&R block, and boy am I glad that I did. Not just about the money that I saved (which was 150$) but the professional mannerism from my tax preparer Amanda Hamel was amazing! She definitely went above and beyond to help me, and took her time to explain things that I didn't understand! So I'm very happy that I switched. Thanks again Amanda!
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March 2022 by Hannah Owens
This was the worst experience I have had at a Jackson Hewitt. The woman preparing my taxes was behind when I got there which is no problem but it should’ve been a sign to turn around. Once we started I had to explain what some of my tax forms were. She didn’t know where to enter them in at in the screens. She was reciting all of my personal information out Lloyd for everyone to hear and also made me repeat my information several times louder and louder each time. Then she couldn’t figure out how to complete my taxes. She had to turn the screen to me so I could show her how as well as share screens with another agent. I had to speak with the agent on the phone to help her get through. We finally got everything submitted and then she couldn’t figure out how to print my forms. I had to go behind her desk to help her figure out her printer. Which still wasn’t working. After being there 2 and a half hours I was done. The agent we spoke to never called me to confirm my taxes went through nor did he say he would mail then. I paid $350 to basically share my personal information with the entire store and prepare my own taxes. Do not goto this location!! You can’t even get anyone to answer the phone or give you a call back. Never will I be using Jackson Hewitt again.
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February 2022 by Reza Mousavi
Thank you very much, Mrs. Amanda Hamel!! We had a great experience for finding out on how we can file a tax return for a rare and complicated type of filing! Amanda went above and beyond by trying to figure out how we can file it. She spent an hour and a half searching and contacting for consultations!! And even though this service could not be provided from this office, she was so glad that she could find a solution for us and she taught us how we can do it from home ourselves! And this appointment was free of charge! Very professional and responsive! I highly recommend Amanda :)
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February 2022 by Robert Lee Majors Jr.
This location is great. The Tax Representative Amanda Hamel was the best Tax Rep I’ve ever had. She explained everything in detail about every question I had leaving no questions in my mind about anything. I appreciate how professional she was. Her positive attitude definitely reflects in her work. From now on these location and this rep will be the only place and only person I use for my taxes each and every year.
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February 2022 by Evelyn Sewell
I really enjoyed working with Amanda in the Norristown location trooper in Walmart, she very patient, she cares about her clients and gets you the most. I worked with her last year. She's very educated about doing your taxes and she likes her clients to feel comfortable and that where in good hands. Shout out to Amanda