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February 2024 by Eileen Thorne
The wait was a little long , but I was told it would be when I pulled in. I had my headlights cleaned and was very impressed! The staff was very friendly and courteous the whole time.
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February 2024 by EASY MIKE (EASY MIKE)
They are honest and friendly people.
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February 2024 by Sam Hewitt
Had an oil leak on my truck. Took it to them, they said they had to pick up a specialty part to fix it, but that they would be able to get the part the next day. Called the next day and was told I’d be called be back in 15 minutes because they were locating part. Never got a call. I called them back twice after that and was told both times they were working on locating the part and that they would contact me back. I’m still waiting on there call back 2 weeks later. In the meantime I took my truck to Midas down the road and they fixed it fast and efficiently at a good price and I will be using Midas for my maintenance services for now on.
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February 2024 by A R
Make sure if you go here for inspection don't let them fool you and tell you your car fails for broken boots or broken axle or anything with your suspension because there's only a few reason why your car will fail for suspension so read this before you go so your informed about everything that really fails for inspectionAlso none of this fails either look at these pics cuz they will try to tell you it fails but it does notDownload or read this section of how inspections work 67 Pa. Code § 175.80 because these guys are ripping ppl off saying that boots on axle fails which does not so you wanna know what really fails on your car and not get ripped off then read this pa code
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February 2024 by Anthony R.
Make sure if you go here for inspection don't let them fool you and tell you your car fails for broken boots or broken axle or anything with your suspension because there's only a few reason why your car will fail for suspension so read this before you go so your informed about everything that really fails for inspection Also none of this fails either look at these pics cuz they will try to tell you it fails but it does not Download or read this section of how inspections work 67 Pa. Code § 175.80 because these guys are ripping ppl off saying that boots on axle fails which does not so you wanna know what really fails on your car and not get ripped off then read this pa code
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February 2024 by Ezekiel Smalls Jr.
I am always treated as though I'm family. They are humble and professional.Service: Oil change
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February 2024 by Steve Goldberg
Malik, Bird and Bryan did a great job.Thanks guys!Service: Brakes
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January 2024 by Lauren Guttilla
These guys are simply amazing! I can not say enough about the service I recieved when I had recent car troubles. Putting the pedal to the metal and putting gas in my car is pretty much all I know. When something goes wrong, I just cross my fingers and hope those dealing with me are forgiving!My car was making horrible noises and limping down the street- I was not near my home and found myself at this Jiffy Lube. My unexpected trip to the auto mechanic just restored my faith in humanity- Bryn and his team were the entire package. They went above and beyond in my book.I swear I thought I was kissing my car goodbye- instead these guys got me back on the road within a few hours. Bryn was incredibly smooth and patient when explaining what was going on with my vehicle, walked me through my options in a way I would understand. The knowledge and talent these mechanics have are top notch.Perfect Star Rating from me!! 100% would visit this group again in a heartbeat :)Appreciate you guys! Happy New Year :)
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January 2024 by Kathleen Shubert
No appointment needed, the staff is pleasant and professional. Quick and convenient
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January 2024 by Sherman Shackelford
Always a quick in and out oil change.
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January 2024 by Junell Mitchell
Professional and fast service. I am a repeat customer
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December 2023 by thomas kielbasinski
this place is a great to take 4 inspections. They passed my car despite cracked exhaust manifold!
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December 2023 by Thomas K.
The staff was friendily, knowledgable about inspections. They passed me despite an exhaust manifold crack.
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December 2023 by James Butler
This location has been by leaps and bounds best experience I’ve ever had with Jiffy Lube as a whole. Staff was great, efficiently handled my needs and got me out in less than 30 mins with a full waiting room….that’s UNHEARD of considering I had oil change & tire rotation services. This is the 3rd busiest location in the state of Pa so how is it that they can do it but other locations cannot? Attitudes of the staff is a reflection of their captain of the ship. I’m strictly going to this location whenever possible. Thank you for your professionalism and exceptional customer service!I want to recognize the following TAHSAI B., RYAN R., NYSEER B. AND BRYN B. way to get it done, I told BRYN B. that I felt like I had my very own pit crew from NASCAR, In & Out!
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December 2023 by L. J.
On 6/15/23, I took my Audi Q3 here just for an oil change. Total: $104.93. I raised the point that my previous oil change on 9/13/22 at this same location was $79.49 to be told that previously I was given a different oil but the oil I was now getting was for the winter season. I have never heard any bogus nonsense like this in my life. Adding insult to injury was after my 6/15/23 oil change, my Audi started to leak...and leak oil until ultimately I had to get the oil changed again. I went to the Jiffy Lube at 5010 City Avenue 19131 who confirmed that the Jiffy Lube at 12 W. Germantown Pike 19401 did precisely what I had suspected - Jiffy Lube in Norristown damaged the oil cap. I raised my complaint directly with Jiffy Lube but since these are independent franchises, they have ZERO accountability there's no recourse. Eventually at manager called me from 12 W. Germantown Pike 19401 and he was completely belligerent (possibly drunk) attempting to blame the oil plug/oil leak on my millage. More clown behavior from these people. Keep in mind that the most I drive is to the supermarket, and a few close errands because I have worked from home (like many people) since the pandemic. DO NOT TAKE YOUR CAR HERE, especially if it's a foreign car. Their customer service gives the impression they do not know what they're doing but they will mess your vehicle up! And you'll be left having to pay to resolve something they should have never done. You cannot "wing it" when it comes to someone's vehicle. I would instead recommend Anzor's Auto Repair at 9410 Clark Street, 19115 because they replaced the oil plug and told me never to take my car back to these clowns again.
