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June 2023 by Gabriel R.
the most unhelpful non work ethic individuals I have ever met in my life. I have been a customer for over 10years, I made a reservation the night prior and filled out all of my information online prior to pickup. I got off work and managed to get there 25min before close. I was told I needed a pay stub, power bill, proof of insurance along with a full detailed list of coverage as well as all of the locations with matching address! which is completely absurd, how can I provide all of that information if my house burned down?! these workers didn't want the sale! didnt offer me insurance didn't offer me anything other than a poor excuse of a salesperson who was ready to leave instead of fulfilling my reservation. flat out will tell all of my colleagues NEVER TO USE THIS LOCATION EVER go to the competition.
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March 2023 by Kristina Drissi
So grateful for Leah and Kody (Cody?), they both were very patient with me, and were always kind. Thanks again, I hope to see you both in the future, under better circumstances!
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March 2023 by Renee Clark
Leah and Kody in Charleroi are such great people to work with, when dealing with car rentals, the Charleroi team is a fabulous bunch of people to do business with. I 110% recommend enterprise for all of my car rental needs!
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November 2022 by Mehran Marashian
Friendly and fast service, paperwork all made out, just showed ID and signed. Car was on the lot waiting for us, I would highly recommend this agency in Charleroi Pa.
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September 2022 by garywsr hoover
Customer service with this place gets worse every time I use them
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July 2022 by MamaAvi
Always have good service and rentals from Enterprise and they are always helpful
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April 2022 by David Arkovich
We got a rental car there gas tank was on empty...so guy ran down put gas in it and brought it back. When we got in the car it was only 3 quarters full of gas which i didnt think anything of it because they keep track of miles. Well unfortunately that isnt the case because when we took car back we told them about gas and he pretty much called me a liar and proceeded to withdrawal $30 from are bank account for a hAlf tank of gas we used.. but in all reality we only used a quarter tAnk of gas...what they dont know is i drive for work so i pay attention to gas and miles all the time thats how i caught it........ We also recieved a car with a bad tire and we had to go back to get a different car. If anything they should of gave us money back for the inconvenience. I wont go back there ever again. Do yourself a favor and tAKE a picture of gas tank and miles so your not ripped off or dont go there. I think the guy wanted to pocket 20 dollars
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February 2022 by John Zapora
Great service. Had a hell of a time finding a rental. But somehow McKenna got me into one. I thank you for being understanding and willing to go that extra mile. My family always uses the Charleroi location, it was a first for me and I will always use them. A BIG THANK YOU to Cody and Luke for the help upon return of the rental. Stand up guys. I appreciate you both.
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January 2022 by Brenda Radziwon-Zapora
We always go to charleroi enterprise to rent a car..my hubby was hit frm behind in an accident, we needed a car...somehow Mckenna( I think that was her name) was able to get a car..she went above and beyond!! Nothing was available til Tuesday...this was sat....we NEEDED a vehicle... Somehow she managed to get us in a nice truck 15 min before they closed!! So truly greatful for her!! She said she works in Washington one...but Soo happy she was at charleroi location!!
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September 2021 by William L (Bill)
Friendly sales reps. Clean and newer vehicles. Great pick up/drop off service. Rentals could be a little cheaper.
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July 2021 by Dannie Beard
Usually amazing, but we rented a car online and got there and they had no cars available.
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May 2021 by Paula Rodich
I love this place, I'm sure l be back for my next trip ! Thanks
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April 2021 by Sergio Rios
Stephanie and Kyle are experienced and very knowledgeable about terms and conditions regarding the comfort of customers. Will definitely rent from here again when opportunity arises.
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April 2021 by Alex Burt
Easy service. Very helpful people who get you on your way! Reasonable rates!
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March 2021 by Kelly Zajicek
Excellent, friendly service! Kyle goes above and beyond to help and you don’t feel rushed or overwhelmed! Love this gem of a rental place!
