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February 2024 by Joshua Bowers
Nice store but I honestly don't think I've ever bought anything here despite stopping over the years. I usually look for media and oddities and it's always picked clean. I've been there and witnessed some fool with a watch band scanner that was scanning every media item to see if it was worth him buying to flip. The people should be banned. But they may have, I dunno. I would guess not though cuz I know this area and it's pretty confusing that the sections mentioned are always barren.
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October 2023 by Ashi Akuma
This location has the highest prices I've ever seen in a thrift store. A few things would have been cheaper new.In addition, non profit is a loophole as the ceo is filthy rich. Some of the special needs workers are making less than minimum wage as well. Also on a loophole.
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February 2023 by Jennifer Fourteen
Hands down, the most abysmally awful Goodwill in the tri-state area. Story: we visited one Sun afternoon with our 2 kids (3 & 7), who were enthralled with toys they found (Barbie & a Transformer) - until the purse-faced clerk told our boy she couldn't sell him a robot because it had no sticker. Not understanding her mean-spirited laziness, of course he cried. And she responded by telling our girl she couldn't have Barbie either, because - again - not stickered. This is after ringing-up a similar Barbie at 2.99. But no sticker, no sale, even if children are weeping. My husband even offered cash for a deal on the spot. Nope, sorry. We left sickened that we gave this location and its grim staff a cent. And we never will again. Not kid friendly. If you love your family, avoid this Goodwill!
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January 2023 by Kristin Mintus
Staff is incredibly rude to people dropping off donations. You can tell they don’t want to be doing their job as they make it so blatantly obvious.They get free donations to make a profit on and nit pick over what you give.Give your donations to local thrift stores that go to your local community as you’d be better off and they’d be more appreciative I’m sure. I’m disgusted with the location in North Huntingdon/Irwin.ORThe location in Delmont or North Versailles the employees are more receptive, customer service oriented, and respectful. This location not so much.
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January 2023 by Robert Pickford
Lots a great items there and very friendly staff
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November 2022 by Shannon Revak
Employees were very nice
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September 2022 by Gaming Wizard
I had a traumatizing experience over the phone with this goodwill department. I was shouted at by an evil man named Kevin who was just rude and disrespectful and mean! Here’s my story. I called into this goodwill department store to ask if they had any Taylor swift marchendis currently for sale on their shelves and I talked to a very sweet woman whomst told me that they had the 1989 CD by Taylor Saift. I was so thrilled to hear this good news and I asked Mary, the lady, if she would be able to put this CD on hold for me for a few days until I could come in and purchase this. Mary was very easy and accommodating to my purpose, I was ever so great full. She told me that she could absolutely under all circumstances given to my situation that she could absolute out this on hold for me. She told me to rest assured knowing this CD would be at the ready for me to purchase when I arrived to this goodwill location department/commercial shop. I told Mary god bless you and then we exchanged personal numbers and I hung up. However even though this experience with Mary over the phone was nothing short of good, I had an awful experience a few days later over the phone with him, Kevin, the manager of this goodwill department marketplace. I was calling in to confirm that my pickup was ready for this, and I was shocked by the news. Kevin told me that they do not put CDS on hold and he even claimed that they do not put anything on hold, there was however a lack of evidence that this was even true or the case. He said they didn’t have 1989 CD on hold for me. I told him about my call with Mary, he tried to lie and tell me that there wasn’t even a person named Mary who works at this goodwill trading post, I was shocked at the gas being lit here. I argued with Kevin on the phone for about 20 minutes before he told me that he wasn’t going to “waste his time arguing with me”. If you consider solving customer issues WASTING your time, then maybe it’s time for you to consider a new career, Levin. Horrible foodwil
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August 2022 by Wraith Watchful
Decent store, nice workers, and good prices. :)Edit: I am completely SHOCKED at how much their prices have increased !!! Won't be returning as frequently, that's for sure!
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August 2022 by Ted Fry
Small ish housewares section. Parking is a bit tight, but friendly staff!
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July 2022 by Marilyn Williams
Goodwill has great prices!! They really do help people..and their staff is the best!
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July 2022 by William Newcomb
Very nice and respectful employees.
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March 2022 by ronald krick
Lots of women's clothing not much at all for men
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March 2022 by Linda Comunal
Wish I had more money to spend.The casher was a sweetie.
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October 2021 by elissa (Lissa)
Wasn't sure I'd find what I was looking for....but I did :) they have a color tag everyday its different that's 50% off. Cheap but love this place
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September 2021 by Denise Hill
Nice store..nice everything