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February 2024 by Debbie Cearns
Excellent and friendly service at the North Huntingdon PA branch.
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April 2023 by Edwin Lancos
WORST bank on the planet I deposited a check and it took 3 weeks for them to clear it they made me sign an affidavit and In the meantime froze my accounts I tried several times to get answers but only got "I don't know" Truly a BAD decision on my part to become a member there - customer service from the main office was just as terrible! YIKES
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February 2023 by Michelle Parker
Don't bank there myself. Use the ATM frequently because it's close to work. Use it this morning and it was broken, swolled my card and wouldn't cancel....all before even adding my pin. Their machine is broken but now I have to get a new card because they can't trust themselves enough to hold the card in case its used by someone. Their words. So they're policy is to destroy any card that isn't theirs. They will hold their own but block it temporarily because again someone might use it even though the bank has it in their possession. Sounds like they don't trust their own to me. Very questionable, frustrating and not right.
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April 2022 by Matthew U.
If you follow my reviews you will notice that I do a lot of my banking via my vehicle. This usually happens on my way home from work since I don't work normal hours, which means it is usually later in the day after banks have closed. Leaving me to do vehicular banking as I have come to call it. The Irwin area is known as a turnpike interchange and with that you have a lot of businesses in a concentrated area that are vying for your business. One such business is banks, there are a ton of bank branches in this stretch of commercial properties. KeyBank is situated on the road that connects to the Walmart plaza. On this stretch newer businesses and plazas are currently being added. After leaving the Walmart plaza I decided to stop here to make a deposit. Which was great, no one was at the drive thru ATM so I go about my business. Needless to say, and I wish I would have known this prior, but KeyBank is another one that doesn't allow for deposits if you do not bank with them. Or at least with the bank I am with. All it takes is one visit to one branch to figure this out.
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March 2021 by Cassandra Ignatius
I have done business with this bank for the past 6 years & I would not go anywhere else. The employees I have dealt with were kind & helpful. If there is an issue with something they take their time looking for something that caused the issue & attempt ťo fix it immdediatley
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August 2018 by CHRISTY HAMPTON
I have stayed with the bank through the transition that was not smooth. But I stayed due the staff and customer service from them. All of the staff from the East Mckeesport branch has been replaced and now in the North Huntingdon branch. Very frustrating. The NH staff was moved because the Jeannette branch closed and those employees moved over. What sense does that make? The new females are not friendly. Why did something that was not broke? I talk about this with other members while standing in line. One more employee gets moved I'm done
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June 2018 by CTKim Ranallo
This bank is easy to get to and the staff is always very polite. They always making sure that you get alll of your banking done that you came in for and That all of what you came in for They where able to do.
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June 2018 by Bill Carew
Ron P. makes the entire branch!
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April 2017 by Sara Romonosky
This bank had completely different rules and regulations than their corporate office. Very frustrating when corporate tells its clients something, then when arriving at the branch in North Huntingdon, they have a completely different process. The manager told me corporate was wrong and basically threw them under the bus. Very unorganized and disappointing, especially when it comes to my hard earned money. I will be canceling my account with Key Bank and taking my business elsewhere.
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February 2017 by Louis Rosen
Nice new bank good service
