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February 2024 by James
Weird backrooms vibes but, helpful staff. Ideal for a quick Benadryl run.
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November 2023 by Deborah Dirjan
Went there for the covid vaccine. Everyone that was working there was so kind and courteous, especially Rebecca and Mary. They were each doing the work of 3 people. They never complained and had smiles, something you don't see too often! BTW, never felt a thing when Mary gave me my vaccine! She even explained to me why it was so important to get this booster since I acquired acute adrenal insufficiency from keytruda. Cashier in front of the store was nice too. I picked up a beautiful Christmas ornament for a friend. They have a beautiful Christmas section, already 50% off. I'm going to get my flu shot here too!
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July 2023 by Jenny Zimmerman
Feel bad for the pharmacy techs. Head pharmacist was very rude to her when she asked an insurance question right in front of me and other customers. Incredibly unprofessional and unhelpful and made it clear she did not want to be bothered by her employees nor customers.
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May 2023 by oxyLuna
I don't know why the reviews are so bad, maybe they've changed but every time I have gone, my prescriptions were ready instantly, provided they were in stock (but that was a special case). All have been friendly. Just be aware of their lunchtime break hours. This is by far the fastest pharmacy I've been to.
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January 2023 by Phoenix Bahnak
I have been going to this pharmacy for 6 going on 7 years now and it has gone downhill. I don't know if there's a staffing shortage or what but every single time I go to pick up my prescriptions, they aren't ready. Even if my doctor sent it over 8 hours prior to me going to pick it up. This wouldn't annoy me as much if they actually ever answered their phones. No matter how many times you call it just rings and rings. So I have to wait in a 30 minute line either inside or in the drive thru just for them to tell me it isn't ready yet. I'm going to be switching to another pharmacy until they get it together.
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January 2023 by Julia Lipinski
Going here for years but lately it is far less than even acceptable. The Dr puts in a refill for a medication but Rite aids has it never received the request. Ok, accidents happen. I call the Dr and the doctor says they have a date/time stamped receipt but sent it again. Again Rite aid doesn't have it. Then blames the Dr for sending it to the wrong pharmacy. Are you kidding me? Same pharmacy. Same meds. What happened to you guys? Still no med refills and it's 7 days into this blame game. Now they won't answer the phone! Just loops around to the front message, no way to leave a message. Tried for 15 minutes. The WORST CUSTOMER SERVICE EVER from a pharmacy.
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January 2023 by Brenda S.
The service at service at Pharmacy was quick and efficient, staff knew me by name, offered detailed instructions, I'm so fortunate to Rite Aide so close to my home , Ty to everyone at Rite Rite aid. Brenda Stein
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November 2022 by Cynthia Kohlmeyer
Again today, pharmacy is closed. I phoned in my prescription refill yesterday and the recording said I have no refills. My prescription bottle says I still have 1 refill. No, the prescription is not expired. This is a maintenance rx that I need. Tried to call and now I'm allowed to leave a message. Well I guess that's better than them not answering the phone. But I'm now stuck without my meds. Do better, Rite aid! Not acceptable.
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November 2022 by Jenika Comunale
Came in after doctors appointment the pharmacist was very helpful as well as the employee at the register upfront Elijah he was extremely helpful and kind as well as helping me with information.
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October 2022 by Kristian Ruffin
My 9 year old has a fever 103.5. I have tried calling to see if his anti nausea med was ready no one answers the dang phone!!!! I called back to back just to be annoying enough for someone to answer. I'm trying to be patient I completely understand they are under staffed because COVID but come on people are sick! I was there earlier the line was back down the middle aisle but yet there were staff that could of done more than just stand around. On another note the younger female pharamist is so rude!
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October 2022 by James Houck
The Pharmacy dept is Horrid! They can not even answer a phone. Their excuse is they are really busy. You have to drive there to see if your item is ready, then they are not even courteous enough to try to help you figure out where the mess up is, so you just continue playing phone tag with them and your Dr. Management needs changed, and the individuals working there need to learn to multi-task!
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September 2022 by Tara L
Hours posted are a lie , they do not close at 9 pm .. they close whenever they feel like it .. I really needed medicine for my daughter .. went at 8 pm(that was soonest I could get there ) and a sign on window saying they closed at 5 pm .. after this will not be going to this pharmacy bc this was the only reason I had it filled there bc hours said open until 9 pm.
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August 2022 by Rebecca Blon
The posted pharmacy hours are NOT reliable. This store reduced pharmacy hours by 5 hours on a weekend when providers are not available without prior notification to even give their customers the opportunity to transfer meds to another pharmacy!The posted hours were 9-6 but they were only open from 9-1PM. I was not able to get prescriptions filled and no one could transfer my medications.**Edit: The response is generic. It is not from the owner. The email address in their response is not active to address concerns and no one responds on their Facebook.If you are prescribed any medication that has specific date that it must be filled on, or you can NOT miss a dose without a negative impact on your health, I strongly advise that you choose another pharmacy because this store is unreliable and you may be unable to fill medications or transfer prescriptions.
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August 2022 by Robert Gambone
Terrible pharmacy. Dropped a prescription off and one week heard nothing. When I asked in person they related they called and needed a refill. They said they were "too busy to call me back". Poor customer service. Excuses given when asked. Find another. Save yourself the trouble.
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April 2022 by Patricia Parsons
Tried to reach them on the phone all day and they never answer. Never in my life have I seen a store run so poorly. My son uses this for my granddaughters medication, I will be changing to Walgreens or Giant Eagle.
