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“I cannot recommend this place enough! My daughter remotely communicated with Pak Mail for dorm move-out and storage. Not only was the process so smooth and they took care of everything she requested, their packing, storing and pick-up was amazing. They had all her stuff ready to go when we arrived for pick up, and loaded everything for us. They were very efficient in their packing as well. Pricing also very reasonable. We used a different mover last year and they did such a mediocre job - dumping everything in a giant plstic bag and called it full service packing. Absolutely love their service.”
“Abby at The UPS Store in White Oak, PA made an ordinary errand feel effortless—she greeted me warmly, handled my shipment with clear, professional expertise, and completed everything quickly without ever making me feel rushed; her kindness and genuinely sweet manner put me at ease and she even took a moment to explain tracking and packaging tips, so I left confident my package was in good hands; highly recommend asking for Abby for fast, friendly, and professional service.”
“Got there 15 minutes before they closed to get something small notarized (I know.. Annoying) but the staff member was very nice, and had no problems getting it done for me.”
“I visited the Monroeville store today and Donna assisted me. She was very helpful and made solid recommendations. She went above and beyond by helping me organize the documents I scanned to a flash drive. I appreciate her patience and eagle eye when it came to organizing the files.”
“Very fast and easy drop off point for UPS. There is a self -serve kiosk and a help counter. The staff is generally pleasant. It’s in a convenient plaza close to route 22 and the Monroeville Mall. There is plenty of parking. Easy in and out.”
“I usually don’t have anything good to say about FedEx but this time I can’t say enough good. All of the employees at this location were so friendly and kind. I have to shout out one specifically, Dawilkin. He went above and beyond to resolve my issue. He was patient and came up with an unconventional solution. I cannot say enough about what a fantastic employee he is. And I must say, I’ve not ever been to a FedEx location where all of the employees have been so helpful and nice.”
“The service was very fast and helpful. I will continue using this store for anything I need in the future. There was only one employee working and he apologized to everyone in line. He also helped everyone in line very quickly.”
“The Eric who works to front desk it's kind of considerate and courteous you ask for anything like assistance and knowing you got a problem with your package or your mail he'll try to get to the bottom of the problem if it can't help you he knows where to send you for assistance all you got to do is ask. I have my PO box over there and if I have mail that's overflowing he'll put it in the back for me which is really nice of him. Thanks Eric for everything you do”
“Does what it is supposed to do. Accept your packages with reprinted, prepaid shipment labels attached. They don't provide any materials for your shipment. So, have your la els preprinted and taped to the shipment with packing tape. They scan it enter your email and you receive a confirmation of acceptance in seconds. Done deal, your out of there.”
“Marianne was absolutely wonderful! I needed to get a money order and had never done one before and she patiently walked me through the steps. It made everything so easy and I am very grateful. Very organized, clean, well maintained post office too.”
“The lady working there is SO nice and caring. My son go's in and gets a lollipop everyday because she is so nice. If you have a child and they like lollipops, go HERE!!”
“Very nice little place. Was able to get quotes for same package with multiple shipping companies to choose the best fit. Prices here were better even than going direct to UPS!”
“My experience is delightful when I visit. The gentleman at the desk is always cheerful, and comical. He is very respectful and courteous. I have to be very careful of Islamaphobia but he makes my experience good.”
“Sure, here's a sample review:I recently had the pleasure of visiting the Monroville Post Office and was thoroughly impressed with my experience. The staff were incredibly friendly and helpful, greeting me with a smile and making me feel welcome from the moment I walked through the door.The facility itself was clean and well-maintained, with ample seating and plenty of space to move around. I appreciated the attention to detail and the effort put into making the space comfortable and inviting for customers.But what really stood out to me was the level of customer service provided by the staff. They went above and beyond to answer my questions and address my concerns, taking the time to ensure that I had everything I needed before I left.Overall, I can't say enough good things about the Monroville Post Office. If you're in the area and need to mail a package or buy stamps, I highly recommend stopping by. You won't be disappointed!”
“I was at the post office today and had a mail a package to Germany for my granddaughter. Joe was absolutely wonderful. He took his time. He even stayed past his lunch. For a few minutes to help me also Sarah was great too. They are a great team at the post office in turtle Creek Frani Caplan.”
“I've been using this location for the last 3 years being that it's right down the road from me. Not 1 single time, has anyone ever been disrespectful. The one lady is so incredibly nice and always asks how my son is doing. We take a lot of sold packages to this post office, from our online resell company, and they have not made a mistake yet. They are having trouble finding committed employees, so there are people from other locations that come out to work this site but they keep maintaining our high expectations as friendly, kind people who get to know us by name very quickly. I'd say it is #1 in customer service compared to all businesses/stores in the West Newton area.Note: you get what you give, so walk in to any facility with a smile and good attitude first. Then judge their role. We all have our days, but we learn how to separate work and home life so we can be our best self in both.”
“The women at this location are fantastic. They are so helpful and they are all so friendly. The best is that we had fun while working. They helped me and made my visit so nice. A smile goes a long way. And these ladies are the absolute best. Cristin …Rita….Kelly Jo are wonderful. I recommend this location 10/10! Thank you ladies. 🩶”
“I love this little post office. It's a shame that they had to cut up to half days. The postmaster knows the people she's Pleasant she's honest she's quick she's good she's accurate and Laura the postmistress is just absolutely wonderful person very personable. Nice little town post office that doesn't get enough credit.”
“I've come to this post office many times and have never had any issues with them! The staff is always extremely friendly to both me and other patrons when I'm in there, and Ive always felt welcomed! Much more than other post offices”
“This place OWNS! Kat is such a very very very nice person. I go visit sometimes to say hi. Everyone in Rillton is nice to her, and I like meeting them too. I make so many friends just enjoying the air conditioner and nice 70s wood paneling. Tanya is nice. Bob is nice too. They're literal friends of mine. It's dumb, but this is one of the best places ever. Maybe I'm dumb, but hey at least I admit it. I think we're all dumb, just some of us are too dumb to know it. One thing I do know, this place is awesome since Katrina is here. She's super super super super super super... maybe one more super, yeah super nice. 50 stars out of 5.”
“In search of a post office near me or on the way to work that was open before I had to start work. I lucked out finding this post office that opens at 8am Monday thru Friday (and 9 on Sat) and is very convenient for me. It was exactly a month before Christmas and I had all my presents wrapped and packaged way early because I had perishables. I had every single package with me meaning multiple trips to the car. Ed was very helpful, fast, and efficient getting me in and out in a flash with as little fuss and hassle as possible. He was polite and cordial and experienced in his position. I am most appreciative!”
“I’ve been coming to this location for nearly 40 years and it’s consistently reliable. We all know that a trip to the post office can sometimes feel like one more thing to do, but the staff here makes the process much smoother than expected. They are all very friendly and remind us that we still live in a “bedroom community” where people know and care about each other!
The wait times are manageable, even during the mid-day rush. What I appreciate most is the efficiency of the staff; they know their stuff and don't mind answering questions about shipping rates or the best way to pack a fragile item. It’s those small interactions that make it feel like a true part of the community rather than just a government building.
The facility itself is clean and well-organized, with a wide variety of stamps boxes, and envelopes. Parking can be a bit tight during peak hours, so I’d recommend hitting it early in the morning if you’re in a hurry. Overall, it’s a solid, dependable branch with a hardworking crew. If you need to get a package out the door without a hitch, this is the spot to do it.”
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“Thank you to Daisie at the Irwin location. Daisie was able to help me with a Verizon Fios return where as Verizon being the crap company theyve become couldn’t!! Thank you”