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“Outstanding communications and service. The packing job was professional to say the least and exceeded expectations. I would not hesitate to use their services again and highly recommend them.”
“Abby at The UPS Store in White Oak, PA made an ordinary errand feel effortless—she greeted me warmly, handled my shipment with clear, professional expertise, and completed everything quickly without ever making me feel rushed; her kindness and genuinely sweet manner put me at ease and she even took a moment to explain tracking and packaging tips, so I left confident my package was in good hands; highly recommend asking for Abby for fast, friendly, and professional service.”
“The Best Place! The Ladies Are Amazing! They Get You In And Out With Anything That You Need To Handle. Hands Down Experience I’ve Had With Trying To Get Out Of A Jam!!!”
“I went there by mistake to send a phone back to a company when I should have gone to the post office. Instead of just sending me on my way, the girl made sure the phone was packed well, covered the other tags on the box, made sure the return receipt was in there, taped up the box, and taped down the return address on the box so all I had to do was drop it off at the post office. It was so nice and so thoughtful. I couldn't believe she did that for me. She could have just said, you're in the wrong place lady. But instead, she went out of her way just to be nice. And I really appreciate that. It was unexpected and sweet. If I have to ship anything in the future, I will do it through FedEx from now on. That's how you get customers. Good job!!”
“The service was very fast and helpful. I will continue using this store for anything I need in the future. There was only one employee working and he apologized to everyone in line. He also helped everyone in line very quickly.”
“I usually don’t have anything good to say about FedEx but this time I can’t say enough good. All of the employees at this location were so friendly and kind. I have to shout out one specifically, Dawilkin. He went above and beyond to resolve my issue. He was patient and came up with an unconventional solution. I cannot say enough about what a fantastic employee he is. And I must say, I’ve not ever been to a FedEx location where all of the employees have been so helpful and nice.”
“Great customer service very friendly people and they helped me tremendously with my son’s graduation. Photos will always come back when I come to Pittsburgh when I need printing and other things done.”
“I was at the post office today and had a mail a package to Germany for my granddaughter. Joe was absolutely wonderful. He took his time. He even stayed past his lunch. For a few minutes to help me also Sarah was great too. They are a great team at the post office in turtle Creek Frani Caplan.”
“Very nice little place. Was able to get quotes for same package with multiple shipping companies to choose the best fit. Prices here were better even than going direct to UPS!”
“Marianne was absolutely wonderful! I needed to get a money order and had never done one before and she patiently walked me through the steps. It made everything so easy and I am very grateful. Very organized, clean, well maintained post office too.”
“I've been using this location for the last 3 years being that it's right down the road from me. Not 1 single time, has anyone ever been disrespectful. The one lady is so incredibly nice and always asks how my son is doing. We take a lot of sold packages to this post office, from our online resell company, and they have not made a mistake yet. They are having trouble finding committed employees, so there are people from other locations that come out to work this site but they keep maintaining our high expectations as friendly, kind people who get to know us by name very quickly. I'd say it is #1 in customer service compared to all businesses/stores in the West Newton area.Note: you get what you give, so walk in to any facility with a smile and good attitude first. Then judge their role. We all have our days, but we learn how to separate work and home life so we can be our best self in both.”
“My experience with Larry was nothing but the best when getting a passport. at the time of going to get my passport, I had realized I forgot my license, Larry reassured me that it would still arrive on time before my vacation! The next week I went back to actually get my passport because I had my license this time and Larry even remembered us! he was super personable and made the whole experience overall great. He took great care of us and we had a fun time talking to him.”
“The Eric who works to front desk it's kind of considerate and courteous you ask for anything like assistance and knowing you got a problem with your package or your mail he'll try to get to the bottom of the problem if it can't help you he knows where to send you for assistance all you got to do is ask. I have my PO box over there and if I have mail that's overflowing he'll put it in the back for me which is really nice of him. Thanks Eric for everything you do”
“This place OWNS! Kat is such a very very very nice person. I go visit sometimes to say hi. Everyone in Rillton is nice to her, and I like meeting them too. I make so many friends just enjoying the air conditioner and nice 70s wood paneling. Tanya is nice. Bob is nice too. They're literal friends of mine. It's dumb, but this is one of the best places ever. Maybe I'm dumb, but hey at least I admit it. I think we're all dumb, just some of us are too dumb to know it. One thing I do know, this place is awesome since Katrina is here. She's super super super super super super... maybe one more super, yeah super nice. 50 stars out of 5.”
“I spent YEARS trying to figure how to efficiently and economically mail things through USPS, because they're cheaper and more reliable than competitors, BUT their system is so confusing.
Stephanie sorted me out in 10 minutes and I even feel like I could bother her again with questions because she's actually very friendly. The other girl seemed nice too. Good P.O.”
“Sure, here's a sample review:I recently had the pleasure of visiting the Monroville Post Office and was thoroughly impressed with my experience. The staff were incredibly friendly and helpful, greeting me with a smile and making me feel welcome from the moment I walked through the door.The facility itself was clean and well-maintained, with ample seating and plenty of space to move around. I appreciated the attention to detail and the effort put into making the space comfortable and inviting for customers.But what really stood out to me was the level of customer service provided by the staff. They went above and beyond to answer my questions and address my concerns, taking the time to ensure that I had everything I needed before I left.Overall, I can't say enough good things about the Monroville Post Office. If you're in the area and need to mail a package or buy stamps, I highly recommend stopping by. You won't be disappointed!”
“The guy at the counter was friendly and nice. Was able to get my package sent off ok. They have have two post boxes directly outside so there's no need to step out of your car if all you need is to drop off a letter or two.”
“Possibly the nicest post office workers I have ever encountered. I always get good service for mailing as well as easy and fast service for passport photos and renewals. They also have a 24 hour drop off for packages in the lobby. Never had an issue here.”
“Absolutely love our friendly mailman and staff at this office! The best! I’ve had many remarkable positive experiences. When having live ducks shipped to me, they have always called as soon as the animals arrive to ensure a swift, happy pickup. Our mailman is super cool - he compliments my dog, engages in friendly conversation, and I’ve been voluntarily keeping him updated on what’s in my packages due to a mutual interest in WWI/WWII items. Super neat dude! Have been using my home mailbox to send outgoing letters, and have never had a problem!”
“In search of a post office near me or on the way to work that was open before I had to start work. I lucked out finding this post office that opens at 8am Monday thru Friday (and 9 on Sat) and is very convenient for me. It was exactly a month before Christmas and I had all my presents wrapped and packaged way early because I had perishables. I had every single package with me meaning multiple trips to the car. Ed was very helpful, fast, and efficient getting me in and out in a flash with as little fuss and hassle as possible. He was polite and cordial and experienced in his position. I am most appreciative!”
“I always have a good experience here with great service. They are very nice and friendly! They close from 12-1 as do most of the smaller post offices in the area.”
“I am fed up with this postal service i have lived here for more than 2 years and my rent has been lost bills not received and purchases returned and not delivered my mother didn't recieve one of her bills for six months and now has cost her a lot of late fees etc to catch up what the HELL is the problem im calling to complain again”
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“Abbey helped us with a email situation. The way she was able to move the email from our phone to the UPS store computer and them printing it out was very impressive! Abbey is very knowledgeable and should be considered a highly valuable employee. We appreciate you!”