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February 2024 by Caitlin Morrissey Glagola
We toured the facility and found a product we were very much interested in. Everything went wonderful that day and we were looking forward to getting further information to see if this could be a viable option for our kitchen remodel. We were promised quotes and further information after sending kitchen design and drawings, but after repeated calls and emails after not hearing back (and still being told each time they would send us information), we were given empty promises, excuses, and eventually blown off. Not sure the reason. But I would have much rather them told us no and the reason why instead of being dragged along and wasting our time.
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January 2024 by Brian Leighliter
Guys were great and very friendly/knowledgeable! Install went smooth and looks great!
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January 2024 by Lori K
Nice product and very nice installers
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December 2023 by Daniel Resenic
Everything was great from start to finish. From the saleswoman Karen, to the on-site drawing confirmation, and ultimately the fabrication and installation everything was perfect. Thanks again, Dan
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November 2023 by Aaron Knoechel
Could not be happier with our Kitchen Countertops from Vangura. Huge thank you to our designer Karen Kase to our measurement and installation crew, and project manager DeLee Kitchen. I am a DIY for most things but I knew I had to trust this job to the professionals and Vangura is the best of the best!
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November 2023 by Pat and Bill Wensyel
New countertops in kitchen. Prompt and coordinated service for disconnecting plumbing, insulation of countertops and reconnection of plumbing. All workers courteous, worked neatly and cleaned up all debris. Most importantly they were all experienced and professional.
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August 2023 by Steve Musser
We purchased laminate countertops from Vangura. It took 3 attempts to get the sizing right. The first time our island was 9" to long.They took it back for a week and cut it almost 2" short. Third time was the charm. I had to wait for either someone to measure or deliver at my home 6 times for a window of several hours, each time. They offer no compensation for their errors and my wasted time. Definitely would recommend avoiding this company.
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August 2023 by Stephen M.
******* *****. It took them 6 trips and 3 fabrication attempts to get our countertops the right size. They offered nothing for the inconvenience.
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July 2023 by Michael DelloStritto
Got granite countertops that were 8000 dollars. They promised the seams would match up. Two seams did not match up. Installation was good but not happy with finished product. When we complained, they came back to our place and did nothing. The sink was in wrong position when installed. They said they would come back to fix. Never called or fixed. I would not recommend Vangura. If you get them, you will not be satisfied.
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July 2023 by Josh Wilhoit
Although we did not end up moving forward with our quote, the experience was fantastic. I was extremely impressed with Karen- she identified slabs and fixtures simply by looking at them, was extremely patient, and was the best person to guide us through their expansive showroom and on-site facilities. The pricing was pretty in-line with everyone else, however, we ended up loving a stone elsewhere. I would absolutely come back for future projects and recommend working with Karen.
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July 2023 by Patricia Lee
Installers were polite and professional and finished product look great.
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May 2023 by Sam S.
Buyer beware, they want you to pay 100 percent up front. Therefore you have no recourse if you are not satisfied with their work. We wanted to cancel our order since we did not like any of the granite that they showed us. They said we that it would cost us $500 to cancel. We had that in an email from them. Then later they said that it would cost us $1,800.00 to cancel. We ended up having to file at a local magistrate office. They made up all this hours they claimed for showing us different granite slabs. They also made up a excel spreadsheet saying they tried to call us, no actual phone records. When it was us calling them for our money back but only getting a response when we said we will take them to court. The local Magistrate ruled in their favor in North Huntingdon. We got our granite from another supplier which asked for haft down and the balance when we were satisfied with the completed job.
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April 2023 by Mike Wilson
Fairly seamless experience, much attention was paid to the details. Results are beautiful, Good people to work with!
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March 2023 by Ian Black
Excellent experience from the start to finish. Staff is very helpful and professional. Everyone we dealt with from staff at showroom to the staff that came out for measurements and installation was wonderful. We are extremely happy with the finished product and overall experience.
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March 2023 by Douglas Cotton
Our experience with Vangura was extremely disappointing. We ordered a laminate countertop for a kitchen. The run was too long for one piece so there had to be a second piece with a seam. The problem was that Vangura did not take the time to match up the pattern of the countertop on the seamed portion. The design veins were all mismatched and looked awful and cheap. We called our production rep who took the order to discuss and her response was "What do you want me to do about it". We then emailed service support as we were instructed and have received no response after 14 days. Poor quality and no support appears to be the Vangura experience.
