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October 2023 by Carla H.
This morning after a rough night shift I got coffee to wake up.Instead of going to Rostraver Walmart I decided to go here since I was nearby.First of all I was driving a cart in store because I have to baby my aching back.Drove in around 520am and 10 employees saw me and didn't tell me it hadn't opened yet.One said hello,lol.I never have shopped here before this early because of the situation. Had cart half full and at 545am Karen the baker yelled at me.I didn't know and wasn't unloading anything as this was a done deal. Art department Karen said,Hey Lady!!! Lol I went into ladies clothes to remain inconspicuous by that time when a rude vendor approached me and told me same.3rd time was a charm.He actually said " he was going to have me physically removed from premises ",lol.Well it's like this ,it was 6am.He isn't staff and he's not my boss ,sorry.Told him I had over a one hundred dollar order and I wouldn't ever come here again! Sam Walton would be rolling in the grave !!! You need to go back to being open at all hours as before. I'm never shopping here ever again. Screw you clowns
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November 2021 by Dylan W.
I went to get my dog a tick collar. As I was walking back to the pet section I saw a group of employees playing with merchandise as if the man had boobs. I then had to wait for an associate to come open a case for me. After waiting ten minutes someone finally came back made eye contact with me then immediately looked away to have a conversation with a coworker. After she was done she told me someone would come to help me. After another five minutes I got fed up and ordered it on Amazon as the leisurely associate finally showed up. If I have to wait 15 minutes for you to take my money you need management help.
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June 2021 by Rick C.
I mean excellent prices, nice employee's, super clean inside and out, stocked shelves and for a supercenter during checkout it's like 10 minute wait including when I have my senior citizen coupon's.
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December 2020 by Ashley C.
My dad has sat outside for 20 minutes waiting for the grocery pick up and NO ONE in the entire store will answer any phones.
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March 2020 by Julie B.
Spent over $300 on groceries here today. They wouldn't let us leave for at least 5 minutes while the door lady checked our receipt for a certain item she couldn't find on the receipt. I should have just gone to customer service and returned everything after this treatment.
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July 2019 by Tom B.
Nothing to complain about the shelf's were full and the place was clean I always go to self checkout which always have a short line. The prices are always better than all the other stores.
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December 2018 by Kat B.
Ugh, I don't know about Walmart anymore. Not that I was a huge supporter of the chain. But it almost became invisible to me living with a ten Mile radius of ten of them. They are all the same. Same food, same prices, same labyrinth of a parking lot that would make the goblin king pleased. (Movie joke) At least they keep it clean and we'll stocked. My biggest complaint is that their customer service is awful. I've been in there many of times that I've been treated like I am bothering the employees cause I can't find the Sloppy Joe's mix. In February I wanted to buy a tablet/ computer for my husband and I asked the unenthusiastic women behind the counter if they are good tablet. She said "well the don't have that wrap around censor on them anymore so I guess they WHERE good" GOLD STAR FOR CUSTOMER SERVICE. I just sat on the floor and did my own online research. Two! TWO! layaway disasters. I got so upset that I just cancelled my layaway and went to Game Stop on Thanksgiving/Black Friday of 2018. I was talked so down too that I called corporate on them. Not that they seemed to care. In 2016 I had a cart full of layaway. Some big ticket items some under $9.99. I was told that nothing under $10 can be put on layaway . FINE , A INCONVENIENCE, BUT FINE. But she then asked me to put the items back on the shelf. That will be a hard pass for me. I just told her to cancel the transaction and I left the cart there. Those are the the few just bad experience I've had there. I think with so much competition in the two mile radius that they would step up their A Game. I gave them 1 star cause I do enjoy that funny greeter who wears the goofy hats.
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January 2018 by Rebekah P.
The grocery pickup is the BEST thing ever!!! I can set up an order, keep adding to it all week, and then pick up my groceries on my way home from work! The people who bring them to my car are always so kind. I don't even have to get out of the car! They just load it all in my trunk!! The only downside is sometimes they don't have what I want. But they do offer substitutions and you don't have to accept them if you don't want to. Overall, it's a great service, and at Walmart, it's FREE!!!!
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September 2017 by Andrea S.
Always out of stock on items. Shelves are always empty. Associates are rude. Service desk associates are miserable and seem like they are on a mission to make life difficult for customers. Grocery to go has been wrong two times in a row now. Pricing is not marked correctly on several items. Deli associates have no clue how to place an order or how to answer pricing questions. Electronics associates are not knowledgeable. Everyone who works here seems like they are just waiting for death. Just miserable people.
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June 2017 by Krista B.
I go to this Walmart while I'm at work. It's Walmart...it's clean, when you ask for help the workers are nice and show you around, and their bathroom is ALWAYS clean! That is a huge plus for me. Continue with that part and you'll stay a high rating for me :-)
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January 2017 by Valerie V.
This is one of the cleaner Walmarts around. I am challenged by their parking lot, I often get trapped in the parking lot maze and find myself in the parking lot dead end abyss... So my tip is when you're leaving pay attention to where you are going or you too will find yourself in parking lot dead end street ;)
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June 2016 by Leslie S.
It's funny how Wal-Mart gets such a bad rap, yet most people I know shop there. I would generally not write a review for Wal-Mart, but I feel the need to defend this one. I will start with the cons, because I don't feel there are many. The biggest con is the parking lot, which, like most Wal-Marts and, frankly, many other big-chain stores, is a disaster. Look across route 30 to Target and Giant Eagle and Kohl's...also a mess. And, of course, it is Wal-Mart we're talking about, so it gets crowded. Pros: The parking lot, although disorganized, rarely has carts scattered about like some other stores. Also, the inside is clean and the staff are friendly. This is indeed a smaller store, so there is a limited selection compared to others. Some previous reviews commented on the amount of thefts at this location and the mention of them in the blotter. The reason for this is simple - Wal-Mart catches a lot of shoplifters. So, if you think people aren't stealing from Target or Kohl's, you're crazy. I recently read an article in the newspaper that indicated that the Irwin police work closely with Wal-Mart's asset protection team. Wal-Marts in general also have cameras located inside and outside of the store and employees on foot inside the store. And employees follow up on thefts: testifying at the magistrate, writing reports, installing cameras. I know this first hand because I myself worked at Wal-Mart in asset protection (then called loss prevention) for two years while in college. In all fairness, my husband and I know several employees that work here, so we generally receive friendly service. However, we had a cashier check us out the other day that we did not know and she could not have been nicer. To begin with, we are in the process of moving and are trying not to spend money unnecessarily, due to the obvious expenses that come along with buying a new home. We stopped in the other day to pick up some items for the house, groceries, etc. I am a money hoarder, and had $25 in rolled change. While at the check out, Kim (the cashier) made small talk and asked about our dogs, upon noticing that we were buying dog food. When it came time to pay, I asked if I could use the rolled change first, then pay the rest with my debit card. (Yes, I am super cheap.) She replied that it wasn't a problem at all, but she wasn't sure if we needed to write our name and number on the rolls. She asked a CSM (a supervisor of the front end) and was told that she needs to take the money out and count it. I was embarrassed then, because there were two ladies in line behind us. Kim said not to worry, that she would count it. I helped her unwrap the change, while apologizing profusely to her and the ladies behind us. Thankfully, they were nice about it and said they were not in a hurry. The one lady laughed and said she uses rolled change all of the time...thank goodness I'm not alone. After we finished paying, we left and were outside when Kim came running up to us with a bag that we forgot to take with us. We thanked her and she started to go back inside. A moment later, she came running up again...one of the ladies in line behind us had come out of the store and saw the cashier, handing her yet another bag we left inside. Needless to say, I was mortified. However, my husband and I were extremely grateful. Frankly, most cashiers would have set aside the bags and waited for us to come back to retrieve then. Meanwhile, this woman ran outside into the parking lot to give us our things. I am not only grateful for her thoughtfulness, but wanted to say how there are still some awesome people out there. Update 6.6.16 - I called the corporate office today to let them know about my recent pleasant experience. The lady that I spoke to, Amy, said that it was so refreshing to get a call like mine. I told her that is exactly why I called, all customers ever do is complain and rarely do you hear about good experiences or good customer service. She stated that she will be calling the store manager to inform him of
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December 2015 by Matthew U.
Can I say that this place doesn't feel much like a Walmart? I like the setup it has and the organization that it also has, it makes for a trip to hell be a little less irritating. I was able to make a really quick stop and be on my way. I love that more and more stores are placing the self checkout stations, this is a convenience that I wish every single establishment had. Even though this is a newer Walmart, I can not give it more than three stars. I mean, come on, it's nothing more than a Walmart.
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August 2015 by R D.
I like the convenience of this store, always clean. The parking lot is awful. Aisles at the far end going every direction but out. Overkill on trees taking up too many parking spaces. Inside is okay, obviously a smaller store means less selection. I usually have no problem finding what I need. Deli is the worst part of the store. Good product but super slow and very long waits. I have given up and now have to go elsewhere. It's a shame that I can go to another deli and still get home faster than if I would have waited in line at this Wal Mart deli.
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December 2014 by Sean M.
On my recent trips, I've noticed that they appear to have got rid of the shopping baskets. Were shoppers not using them? This is a inconvenience to those who just want to pick up a couple of items. And no, I'm not going to buy more stuff just because my only option is a shopping cart. I'll carry my milk, yogurt, goldfish, bananas, and apples in my hands! And yes, the parking lot is a nightmare. I think it was designed that way to slow down the departure of the numerous people shoplifting from there each week (check the local paper and see how thefts went up as soon as this store opened in North Huntingdon)
