“Lots of inventory and selection. They always have friendly and helpful sales associates. Small shopping baskets on wheels available. This location does not offer plastic bags, but you can purchase a bag if you want to (this is throughout Montgomery County, not just a Carters thing).”
“I wish I had gotten the name of the sales associate that helped me, but talk about a breath of fresh air! I received the most wonderful customer service. She literally picked out my new winter coat and I couldn’t be happier. Thank you!”
“I got a medium button down shirt that I had tried on in store when I was wearing sweatpants. When I got home and put jeans on I realized it was ill fitting and I needed a large. When I returned to the store later the size I needed was gone. Or so I thought. Not 1 but 2 associates went looking for the shirt in my size ( actually looking) and one found it misplaced in the women's section because it had an identical floral print as a skirt. They were so helpful both times and made the mess of a parking lot worth the visit.”
“The people who work there were very helpful but the cashier was a delighted respectful knowledgeable understanding person who loves people and love her job . I was blessed to have met her ,she's a prize to and for the company. God bless her.”
“Shout out to James and Ian at the Montgomery Mall store who took a whole lot of time yesterday figuring out an online ordering glitch. They were diligent, creative and patient and were able to make things right for me. The definition of good customer service.”
“Linda thr cashier was awesome. She was upset she had to try to sell credit cards, but when she told me I'd save 50% almost, I did it! I buy from Old Navy often so this will help me.”
“Fantastic enrichment classes for our toddler! The instructor is engaging and fun. She truly makes your child feel seen and helps her grow in the environment! From arts and crafts, to singing and dance parties, and self play— these classes are perfectly designed for what we wanted for our daughter!!”