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November 2023 by Rashmi Dayal
Receptionist/ manager is extremely rude! Wouldn’t go there
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September 2023 by Emily C.
I like that they have huge whole pizza half cheese half pepperoni option with$9.95 Taste decent too for the price, you cannot beat it
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June 2023 by James K.
Today I was tested for hearing loss. Annalise gave me a thorough test that showed I had some loss but Annalise said it was not sufficient to require hearing aids. She could just as easily said I needed aids and charged me $1600. However, her integrity, as well as Costco's , exceeded what could be corporate greed. I will be tested in the future and, I assume, I will eventually need hearing aids. You can be sure I will go to Costco when that days comes.
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June 2023 by Anonymous C.
I love Costco!!!!!!!!!!!! And the food court has delicious foods- I recommend the chicken bake!!!!!
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May 2023 by Jimmy Brennan
Dr. Wong, the independent optometrist, was professional and friendly and offered some good advice and suggestions. Note - she does not accept insurance for eye exams but they provide a reimbursement form for you to file your own claim (so a little bit of a pain but did not regret it after the experience).Ordering contacts was easy (they do accept most insurance plans for that). The optical associate was very friendly and helpful. Just make sure when you go to the counter to take a number to reserve your spot in line. I was able to grab a number, finish my shopping, and go back in time (instead of waiting very long - there’s usually a lot of customers and only 1 or 2 optical associates).
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May 2023 by Linda L.
The people that work in the optical department seriously suck at adjusting glasses. They have no idea what they're doing. I made 10 trips there already to have 3 pairs of glasses fixed and these glasses are still not fixed and are useless to me. I don't live close to the store. The manager actually said to me "You're just too sensitive". Hello???!!!! These glasses aren't even straight and they're twisted to on side of my head!!! Stop looking at the glasses on the counter and telling me they are straight- look at me! What a waste of money.
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March 2023 by ethan lee
Worst experience i had. Manager here has bad attitude. Will never ever go here again.
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January 2023 by Cathy W.
I have been shopping at different Costco, which they are all pretty similar. However, some Costco do stock up on different items and maybe at different time too. This location may not be the closest distance for me, but sometimes they carry some items that I don't see at the other Costco that I normally shop for. Throughout the month, they have different sales for different items. I feel like I always ends up coming to Costco twice a month due to the different sales. I enjoyed my time here. Right now they have alot of asian items, maybe because of the upcoming Chinese New Year.
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August 2022 by Gerald S.
As Costcos go, this is the best of the three I routinely visit in terms of cleanliness, crowdedness and overall quality of merchandise. Lawrenceville, NJ and Warrington, PA, have their attractions, but both of those operations are more like playing bumper cars with those oversized shopping carts in the aisles and in the parking lots. It is surprising that these warehouses in relatively close proximity to each other often have very different inventory. While Warrington was short on muffins beyond corn and chocolate, North Wales had lemon ice topped and coffee cake alternatives. Where Lawrenceville had only Kirkland frozen peas, here there were greenies from Denmark. Couldn't find the healthy butter substitute, nor my favorite cookies anywhere this week. I don't love these post steroidal airplane hangers, but they do serve a purpose. Some things it pays to buy in bulk, or take advantage of special deals and pick up their roast chicken; but the "eyes bigger than the stomach" phenomenon often takes over and too often it is impossible to consume the quantity obtained while it is fresh or still desired. It goes without saying to never enter on an empty stomach. However, with practiced self control, this amusement park of a supermarket is entertaining and worth the price of admission.
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August 2022 by Kathy R.
I like Costco but I hate when you go to checkout and they pressure you on upgrading your membership. The cashier and another person would not leave me alone after I stated several times I was not interested. Makes me not want to shop here.
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March 2022 by Jacqueline G.
I read the comments. I generally have no problems , but I don't tolerate poor customer service.
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December 2021 by Mike M.
I've been to Costcos in four states and the District of Columbia within the past month. I like their stores. However, I've had two experiences at this location this week that are inexcusable and that might be problems with stores across the broader region. First: DO NOT GET YOUR COVID VACCINE HERE. While it is standard practice across pharmacy chains (CVS, Walgreens, Rite Aid, etc.) in the area to provide replacement vaccine cards, and while I believe Costco does this elsewhere, here they won't and will act like you're a criminal for asking. After acting like I was trying to run a forgery ring, they said that I should be using the Vaccine Record app, as if it's up to me what sorts of vaccine verifications are required by different venues. For the next bad experience, I had spoken to a Costco in a different region near my work about adding a second person to my household. We weren't going to be able to both be at the same location in person, which wasn't going to be a problem. Since we're all traveling for Christmas, I then contacted the Costco where the other person would be. No problem there. I figured that I could stop by this location while "home for the holidays" and get it taken care of. However, I learned that here they are unable or unwilling to provide the same service that Costcos a couple of states south or west of here can provide. I only even had the idea because the customer service rep at another Costco suggested it and walked me through all of the steps. I started cancelling my Costco membership today over the horrific service this location provided before remembering that I usually go to locations elsewhere that are great. If I still spent all of my time here, though, I wouldn't bother with the Costco membership. No vaccine card?? Seriously?!
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November 2021 by Nan L.
I'm a bit surprised by the strongly (even passionately) worded reviews, both positive but especially negative. First, this is a popular store, for obvious reasons. So yes, the parking lot can be crowded. I address this by parking on the outer fringes of the lots. (The walk is good for me at 65, and there's lots of room.) By the way, I frequently take a handicapped person to shop with me, and never have a problem dropping her off or getting a handicap space. There is always a scooter to ride; a couple times a you g person went to the lot to bring one in for her. Yes,the customer service lines can get long, especially around the holidays. They move quickly. Return policies are extremely liberal. Generally speaking, the store has downsized the bread and baked goods area, with fewer fresh selections. (This has been accompanied by a significant expansion of snack foods, like chips, popcorns, etc.) That said, I have never had a problem getting a loaf of bread (many selections), rolls, or a dessert. Yes, custom cakes must be ordered. But there are always enough cakes, pies, etc., to get dessert for a family meal or event. Meats and fish selections are outstanding. Fruit selections are very good. Vegetable selections are rather poor; not much selection and a very small area--basically a small cold room, with a stand for tomatoes/cucumbers outside. If you're looking for a nice array of good veggies, this is not a one stop shop; I usually head up to Wegman's to supplement. This store "gives up" a lot of food space to clothing, household products and durables (everything from toys and books to seasonal products and hardware). My experience is that BJs is just the opposite. I am probably in the group that would prefer more food, and less hardware or clothing or "stuff," but what they have is usually very good, changes frequently, and covers a lot of bases. In the meantime, you can reliably get great, inflation busting deals on excellent products: baking supplies, dairy and meats, olive oil (including Phillipo Berio Extra Light-just the best), roast chickens, cheeses and lunch meats, paper and cleaning products, pet supplies, grains and essential canned goods (like tomatoes). No store is perfect, and this Costco isn't either. It's a warehouse store, so it's not a "one stop" shop, quite likely. But theprices are great, lines move quickly, employees are friendly and helpful, and it's clean. So my verdict: it's definitely an above average "warehouse" store.
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August 2021 by Molly P.
They deserve a negative star for their negligence. Horrible idiots that won't let a service dog in with a terminally ill customer. I do not understand how they don't know the laws of survive animals, but they will be terribly sorry for their actions.
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January 2021 by Rod H.
It's a big box shopping experience, so I'll stick to the basics: The store is typically very clean and well stocked. Prices, obviously, are good. I get all my paper products here and have, on occasion, gotten remarkable deals on beautiful mirrors, reliable electronics, and mountains of athletic socks. The parking lot is always a train wreck. Overcrowded, badly laid out and flooded with pedestrians. Drive through it at your peril. I've never engaged with employees outside of the checkout line, so I can't speak to how they handle questions or if they can be helpful in finding things. The checkout lines, often long, seem to move quickly. I wish the store itself was bigger or the isles were less crowded. Most often, the place seems packed and can quickly begin to feel claustrophobic. I like the deals; hate the crowds.
