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“I rarely experience high level customer service and care, but Ubreak is the absolute best, outstanding customer service and I highly recommend. They can fix anything!!!”
“Great service!!! Been going coming to them since I was in middle school, now I’m graduating college never disappoints also the prices are unbeatable, very friendly, always makes you feel comfortable and i’m always satisfied with ALL my electronics.”
“Verizon store I have been coming to for 20+ years. They are the absolute best. Service and friendly. There is nothing they cannot help you with.
Barb”
“Nick from Horsham was nothing short of amazing. He was quick minded and immediately went into troubleshoot mode to fix the problem. He is extremely knowledgeable and offered various options I could explore. He took the time to listen and resolve the issue all while managing several customers at a time. He should get a raise for dealing with so many high need customers all at the same time. Thanks so much Nick for everything!
- Colleen”
“I had a wonderful experience today at Verizon in Flourtown with Shevy. He explained he took the time to explain everything to me and showed me some neat things that I never realized before I would highly recommend the store and Shevy thank you for spelling!!”
“Justin Kalb was the representative who served me at the Lansdale store on Allentown Road and he was excellent. He identified an issue with my account that I did not know was present and spent at least an hour (probably more) on the phone on my behalf in trying to resolve it. I highly recommend him and thank him for all his help in working to resolve an issue with my account that I was not aware existed.”
“Arianna was very helpful, answered all our questions, and I appreciate her. I’ve used this store in the past and found all of their staff to treat people like they want them to come back.”
10:30AM - 8:30PM
215 W Main St Ste 100, Norristown
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“My son had a issue with his phone. And needed to change his services. The rep on Sunday 10/22/23 at the store on west main really went above and beyond to help him. She worked past her scheduled closing time. Kudos to her!!!”
“Went to the store today for help with my daughter’s phone to help with getting it to work properly. Matt was so patient and helpful as we came up with solutions to give her more storage to enable her apps to work until her new phone arrives. Thanks again!”
“AT&T store at Cheltenham the young man by the name of Frank was very professional and very knowledgeable. He offered me a range of products which I purchased overall I was very satisfy with Frank ‘s Service”
“Went from 5 stars to -1. Went into this store today and tried to change my pin. Manager she identified herself as is very rude and unprofessional. Since I don’t know her name — black woman with red hair. I’ve dealt with the previous manager and every store associate her has always been helpful. When I asked her for her name she refused murmullé times to provide it and said “I don’t need it”.
This person should not be in any position of leadership. Disappointing and I will me making a complaint to the BBB
Update: My review from earlier you can disregard. Daniel the Manager and Chris are wonderful, and the complete opposite of the previous negative experience I’ve had this location. With Dan in charge, the store vibe is positive, , professional and both Chris and Dan go out of their way to help you.”
“Teresa was the best of the best! She was so kind to go through our bill step by step and found features that were unnecessary and costly for us. I would highly recommend Teresa. Made our experience at AT&T very pleasant. I will never go anywhere else! Jara also was very helpful. First week on the job!! Great team at AT&T!”
“I visited AT&T several times and did not have the best service due to an issue with a misspelling of my name on our account, however on this occasion Juliana wiped away the memory of all of those experiences. I was told by all the other representatives to figure it out in the app or call customer service but Juliana took the time to help us sort out the issue in the app and get a new phone within minutes. She made helpful suggestions and perfectly applied my screen protector and case saving me from pulling out my hair attempting to do it myself. I couldn't be happier with her smiling service, and will definitely make sure she's working next time I need AT&T.”
“The gentleman Bruce that helped me was very nice, patient polite knowledgeable and very professional… I had a lot of bad experience in that store he was a pleasure to deal with!”
“Probably the best retail customer service I ever had. I went there to switch carriers and Alyssa who I believe is the store manager was friggin awesome. She was so friendly and patient and very knowledgeable. She went above and beyond to help me out and I was extremely impressed with her. She needs a raise her own store or something. It’s rare to find these days so I hope att&t realizes what they have with her and I will always go to her store as long as she’s there. I also left with a great plan and new devices with better service than I had with my previous carrier so it’s a win all around”
10AM - 6:30PM
1250 Bethlehem Pike unit J, Hatfield
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“Such wonderful, friendly staff. Both Sam and Sue knew exactly what they were doing and had me in and out within 10 minutes with a working phone. Their kindness went above and beyond. Highly recommend this store!”
“Alliya and Noman were super helpful got us great deals and even stayed 45 minutes after we closed to insure my phone number transfered over. Give these guys a raise!!”
“Great location! Much more helpful than the other local one I visited. Amanda was super helpful and helped me pick out a phone within my budget, offered me a case and screen protector, gave me a discount and just overall met my expectations perfectly! She was also super nice and personable in general! I definitely recommend this location if you're looking for a good deal on a decent phone!”
“He and they took the time staying late to help us. He made things easy to understand . And really had our backs when Verizon made it very difficult to transfer over. He kept pushing and got it done. Great store and awesome ,knowledgeable staff. Highly recommend them.”
“Although the staffing is limited for now, I was helped in a timely manner and had a very pleasant experience. Dex was helpful and patient with everyone in the store despite being by himself. I came back the next day to see the manager Sabrina (who by the way deserves a raise) for everything she did for me, beyond grateful for her.”
“Cam was awesome! He was knowledgeable, personable and took the time to make us feel that we were valued AT&T customers. I am going back to upgrade my phone with him after completing my son’s upgrade tonight. I would highly recommend Cam at the Montgomeryville store!”
10AM - 6:30PM
404 W Marshall St, Norristown
Mobile Phone Accessories
“i did not get his name but the guy helping out the store on tuesday may 14 was super friendly and honest and attentive. never rushed us or made us feel like a burden.
thank you for helping my dad set up his new phone and line.”
“I was greeted immediately by Jeff J., who helped me decide what phone to get. I was there to switch from XFINITY, to save money. Jeff is great to deal with, I had forgotten passwords and couldn’t complete the data transfer but he gave detailed instructions. The manager, Deja D. came over to make sure everything was good. I also switched my internet and saving money. Both reps are knowledgeable and friendly. I highly recommend asking for either one if using King of Prussia store. Very happy with everything.”
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“Korey Jones was very professional and helpful with getting a new phone and transferring all the data over. And also helped us find ways to save on our phone bill!”