PNC Bank is recognized as a top large national and regional bank chain, known for its attentive and customer-focused service. The branch staff consistently demonstrates friendliness and a willingness to go out of their way to assist customers. Customers have praised the team, especially noting the helpfulness of tellers and staff members who handle banking needs efficiently and with kindness. One customer appreciated how staff members quickly addressed their issues, with particular praise for a staff member who was described as sweet, lovely, and very effective in resolving banking concerns promptly. Another customer shared a positive experience with a new staff member, highlighting her dedication and excellent customer service, which stood out as exceptional. The drive-thru service is also well-liked, with tellers being helpful and friendly generally. Overall, this PNC branch is appreciated for its friendly atmosphere, helpful staff, and efficient service, making it a preferred choice compared to other locations. The staff's attentiveness and professionalism create a welcoming environment for those seeking banking assistance.
PNC is the best large national/regional bank chain there is. This branch provides attentive, customer-focused service. Charmin and the rest of the team are always friendly and go out of their way to make sure customer service is the primary focus here.
February 2025
I've been banking with PNC for years, it's a good bank in my opinion.
November 2024
We had a few issues to work out and Stephanie was very nice and took care of all of it for us. Would go back in a minute.
