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March 2024 by Mitchell Dinger
Josh was incredible to work with, explained everything with detail and guided me through the process of choosing the right account to select for my small business. He listened to my questions, understood my concerns and answered with knowledge and great care. As a first time Verizon customer, Josh A. from the North Warren store has set the bar high with top notch customer care.
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March 2024 by Dennis
My experience was fine. They were professional and I got what I needed!
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March 2024 by Michele Pritzl
Great easy guy to deal with. So glad I stopped in. Very satisfied!!
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March 2024 by Amanda Campbell
Associate Marley was so helpful and informative. However upon arrival briefly after the store opened there was only Marley and the store quickly filled . Very understaffed. Marley reached out to her manager josh after having some difficult with the account and he was unwilling to help his associate even after arriving on location in the afternoon. He directly stated “I don’t know what you are doing and cannot help you!” Aggressively from across the store instead of investigating the problem or trying to help. She kindly asked several times for help from josh and was denied each time. I wanted to purchase more items but declined as his aggression made me uncomfortable in that store. If Joshua is only interested in helping himself he should not be the manager. I see many reviews stating that he is helpful but that is from his own customers where commission can be gained. He is not helpful to employees and shows signs of verbal aggression.
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February 2024 by Ron Zuck
Joshua from warren pa. Store was very helpful in resolving my phone issues.....thankyou josh!!
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February 2024 by Jon Nagurney
Good experience at this store! Joshua was a great help setting us up with a new phone. He is pleasant and easy to talk to.
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February 2024 by David Bednez
They were very helpful and we appreciate it.
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February 2024 by Rick Petruney
Excellent service daya
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February 2024 by William Huling
Josh was very helpful when I came in to pre order my new S24 ultra. He answered all my questions and made my visit great!
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February 2024 by christopher bell
Josh was very helpful I will definitely be going back for my next phone!!
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February 2024 by Michael Milley
Very friendly and extremely helpful! Made my transition to my new phone absolutely painless! If you were looking to trading your device, or if you just simply need some assistance with what you have, I for sure, recommend this Verizon store!!
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January 2024 by R S
Painlessly helped me activate my new phone and transferred old phone data to the new one. Verizon representative was very knowledgeable, helpful, patient, and kind.
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January 2024 by John Kersey
Great service. Thank you.
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January 2024 by Jane Wolfgang
Very helpful and made the switch easy
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December 2023 by Keith Campbell
Traded in a phone. Corporate Verizon said they had no record of it and to call the local store….so I will not be getting credit for that trade in. So save your paperwork from them or you will be screwed over like we were
